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InterContinental Nairobi

1,101 reviews
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Traveller (391)
Room & Suite (173)
Dining (34)
Overview
  • Excellent28%
  • Very good42%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,101)Write a Review
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All reviewsindian restaurantclub levelgovernment buildingsterrace restaurantpool barroom servicecentral locationpool sidehigh securitybit datedrooms are nicebusiness tripbusiness travellersenjoyed my staymasai maraihgsafari
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11 - 15 of 1,000 reviews
Reviewed 3 weeks ago

An amazing experience, great and helpful stuff, many attractions available. You cannot be bored there. The hotel offer 1 day Safari, price-wise affordable. The rooms are very nice and cosy. Its not a very new hotel. Security at the entrance remind me the one at...More

Thank Nadalija R
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

Dear Nadalija R, Thank you for taking the time to write your review in regards to the recent stay in our hotel. It was a great pleasure hosting you. I am so pleased to hear that your stay was remarkable! Thank you for highlighting many...More

Reviewed 3 weeks ago

Everything with hotel is worth to spend. Food you can customize the way you want to have. Rooms are really good and fresh with fresh air. Security arrangement is very nice. Pool side bar is awesome. Indian restaurant in the hotel adds good value to...More

Thank Vivekknegi
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

Dear Vivekknegi, Thank you for taking the time to write your fantastic review in regards to your recent stay with us. Thank you for choosing our hotel to cater for your accommodation. It delights me to receive great remarks on how our team managed to...More

Reviewed 3 weeks ago via mobile

I took my first trip to Nairobi and decided to stay in intercontinental, as it was in the business district and i had to attend to with there. Generally i prefer to stay with IHC hotels with Intercontinental being my favourite. We reached the premises...More

Thank sainbasha
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 2 weeks ago

Dear sainbasha, Thank you for taking the time to write a wonderful review regarding our hotel. It is a great pleasure hosting you. It gives me joy to receive comprehensive remarks on our colleagues' warm reception, comfort of your room, facilities and delightful F&B offerings....More

Reviewed 3 weeks ago

Other amenities were good, the hospitality at the reception was good. Though whoever cleans the room is not thorough in his work. The carpet was stuffy and untidy. The security guys especially one Ogutu and his boss was disgusting in his response when i reported...More

Thank albertmaiyo
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 3 weeks ago

Dear albertmaiyo, Thank you for taking the time to give us feedback on your recent stay in the hotel. It was our pleasure hosting you. A warm welcome starts at the door and goes a long way - so we I am happy to read...More

Reviewed 3 weeks ago via mobile

Clean, tidy, comfy bed, building site across road from room but hardly heard it - and they worked through the night excavating. Could not fault the level of service, menu choice - be warned the portions of steak nyama choma are massive is a meal...More

Thank LoubieLoo1
Response from Dieter_Franke, General Manager at InterContinental NairobiResponded 3 weeks ago

Dear LoubieLoo1, Thank you for taking the time to share great remarks about your recent stay with us. It was a pleasure hosting you. The entire team is so happy to receive fantastic observations on our outstanding service to you. While it is a daily...More

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123456200
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 143 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#17 Luxury Hotel in Nairobi
#21 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 143 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#17 Luxury Hotel in Nairobi
#21 Business Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (391)
Room & Suite (173)
Dining (34)
Pool & Beach (19)
Business Centre & Event Rooms (25)
Questions & Answers
Ask a question
Megan J
11 October 2017|
Answer
Response from Dieter_Franke | Property representative |
Dear Megan J, Warm greetings from InterContinental Nairobi! Thank you for taking the time to write to us. Wilson Airport is approximately 5 kilometers from our hotel via Uhuru Highway. Depending on the time of the day... More
0
Votes
Megan J
11 October 2017|
AnswerShow all 4 answers
Response from Dieter_Franke | Property representative |
Dear Megan J, Thank you for your inquiry. We have a Sauna and Steam room. Our Fitness Centre is located at the basement level of the hotel. I do hope that you will enjoy our services at the facility. Kind... More
0
Votes
mygutierrez7
4 October 2017|
AnswerShow all 4 answers
Response from Steve R | Reviewed this property |
Hi, Not 100% sure. We arrived lunchtime and mid afternoon. Best bet is to contact them direct. Regards Steve
0
Votes
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123456
Room Tips
"call reception"
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"Ask for the newly refurbished rooms that are quieter. Higher floor could be better"
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"Make sure to check the smell in your room, we had to look at three rooms before finding one that had only a..."
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"Ask for room far from the construction site."
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