We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

InterContinental Nairobi

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
InterContinental Nairobi
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

940 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for InterContinental Nairobi
See the most recent reviews
Showing 853: English reviews
Dubai, United Arab Emirates
Reviewed 16 February 2017

This hotel is not what I expected from an InterContinental hotel. The staff are brilliant, and the driver outstanding. The food is good, the service is great. But at night it turns into a mess of live music venue, full of guests from the outside. This evening I went to the pool bar to get some dinner, relax, do some...

 Report
Helpful?
Thank JanMars
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear JanMars, Thank you for taking the time to write your review about your recent stay with us. It was a great joy hosting you. It gives me pleasure to receive wonderful remarks as regards to our colleagues’ exceptional service and delightful F&B offering. Thank you for bringing to our attention your concerns about the bar experience last night. I...

Hamburg, New York
Reviewed 15 February 2017

spent a night here before heading out to safari lodge. Hotel was okay,comfortable,clean. Security was very good. Staff was attentive and helpful.Did not hasve a chance to see he area since we left early am.

 Report
Helpful?
Thank jpyzek
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear jpyzek, Thank you for taking the time to write your review about our hotel. It was a great pleasure hosting you. I am delighted to receive wonderful remarks that your brief stay was comfortable. The team and I are pleased to know receive your commendation about their thoughtfulness. It is also great to know that you loved our secure...

Mumbai, India
Reviewed 15 February 2017 via mobile

Hello, We paid 300$/ night at the hotel and it was a complete waste! Firstly it took us nearly 1 hour to check in @ 21:30 hrs in the night!! The hotel is very dated amenities are broken it urgently needs heavy maintainence and upgradation! Lobby, corridors rooms everything is very old rusted The food wasn't great either...... I would...

 Report
Helpful?
1Thank AnkkitV
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear AnkkitV, Thank you for taking the time to give us feedback on your recent stay. I truly value your remarks as this gives us the the opportunity to improve on our service delivery. I appreciate highlighting the areas of concern and regret the inconvenience caused to you. I am very concerned to hear about your comments and will follow...

Reviewed 12 February 2017 via mobile

The hotel was in a great location. Staff were ultra helpful and the rooms were modern clean and as always the bed was so comfortable. I always try and find something that could be improved. The outside and reception is looking a little dated and could do with a fresh update. But this wouldn't stop me staring again for business.

 Report
Helpful?
Thank Andy C
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Andy C, I am so pleased to receive your fantastic review about your stay. Thank you for taking the time to share your great comments. It gives me joy to read your exceptional comments about our colleagues’ thoughtfulness and comfort of your room. At InterContinental Nairobi, we always strive to meet and exceed our guests’ expectations – It is...

Johannesburg, South Africa
Reviewed 11 February 2017 via mobile

As an IHG member I was greeted and treated as appropriate, the GM Mr. Franke was always available and very approachable. The hotel is well placed in town and near the parliament. The breakfast was great, nicely set out and good spread. The two on site restaurants are great, you gotta try the Indian style restaurant. The staff were both...

 Report
Helpful?
1Thank ColmV
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear ColmV, Thank you for taking the time to write your review. It was a great pleasure hosting you. It gives me joy to receive exceptional comments on your stay and most significantly, finding time to enjoy our diverse F&B offerings and the Indian Cuisine in Bhandini. Did you know that we serve mouthwatering Nyama Choma (Kenyan Barbecue) at the...

Johannesburg, South Africa
Reviewed 11 February 2017 via mobile

I attended the German African Business Summit and stayed for two nights. Let me say that the staff are friendly and accommodating and the maintenance guy quick and knowledgeable. However, and this may be my fault, this is the worst 5 star room I have ever slept in. I say my fault as the receptionist originally said that she had...

 Report
Helpful?
Thank donotwantascreenname
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear donotwantascreenname, Thank you for taking the time to share comprehensive feedback on your stay. I truly appreciate your comments since this is one of the most efficient ways for us to constantly improve our services. It is great to hear that you found our colleagues welcoming and supportive. I am very concerned regarding your observations about the condition of...

Brussels, Belgium
Reviewed 9 February 2017

I stayed for 7 days on business. As an IHG Member you can go to the special desk in the reception. Nice room with fresh fruit, and roses. Complimentary water and a chocolate at night. Had dinner in the pool several times. Nice choice and good food, but had to wait for a long time to get it. The Bhandini...

 Report
Helpful?
2Thank marianneBL
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear MarianneBL, I am so pleased to receive comprehensive feedback about your stay with us. Thank you for taking the time to write your review. It was a great joy hosting you. The team and I are delighted to hear that you loved amenities in your room and delightful F&B offering – glad that you found time to enjoy Indian...

Reviewed 9 February 2017

Being an ambassador member with the intercon group has never disappointed me. The service and treatment received is superb and they make sure you feel at home and taken care of. I stayed one night upon arrival and another night before leaving Nairobi. On the second leg- Ruth the front desk made sure the automatic upgrade for Elite members was...

 Report
Helpful?
1Thank Hani A
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Hani A, Thank you for taking the time to write your outstanding review. It was a great pleasure hosting you again and grateful for your loyalty. I am delighted to receive positive remarks about our team’s exceptional service and that our diverse F&B offering met your nutritional prospects. I appreciate you giving us an opportunity to serve you and...

Reviewed 4 February 2017 via mobile

I'm not sure whether this was just a bad luck, me being a bit not careful or indeed the place should be avoided.Maybe I will start with the positive part of my stay - when I faced problems for different reasons,which I will specify below,the staff was extremely helpful and was there to sort them out.Which I truly appreciate.1.Found a...

 Report
Helpful?
1Thank Grazina R
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear Grazina R, Thank you for taking the time to give us feedback on your stay. We truly value your comments as this enables us to consistently enhance our services. I am pleased to hear that you found our colleagues welcoming and supportive. It is great to know that we exceeded your expectations. I appreciate highlighting the areas of concern...

Montreal, Canada
Reviewed 3 February 2017

Stayed here a couple of times in Jan. A few comments, when you arrived you will have to go through a security check. This was quite a surprise the first time we arrived. This is since they are very nervous about terrorist attacks within Nairobi. Secondly hunt out the Swimming Pool, it is located outside and is very much an...

 Report
Helpful?
1Thank alexisonsmith
Dieter_Franke, General Manager at InterContinental Nairobi, responded to this review

Dear alexisonsmith, Thank you for taking the time to share your positive feedback on your recent stay. It was a great joy hosting you. I am pleased to learn that you found time to enjoy our heated Swimming Pool. Your observations on the level of security are esteemed. It is our supreme goal to ensure that our guests are able...

409 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (305)
Viewed
Room/Suite (81)
Viewed
Pool/Beach Area (13)
Viewed
Hotel & Grounds (35)
Viewed
Bathroom (21)
Viewed
View from Room (8)
Viewed
Dining (22)
Viewed
Business Centre/Function Rooms (23)
Viewed
Other (102)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (104)
Viewed
Room/Suite (42)
Viewed
Bathroom (4)
Viewed
Dining (6)
Viewed
Hotel & Grounds (12)
Viewed
Business Centre/Function Rooms (10)
Viewed
Pool/Beach Area (3)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Hilton Nairobi
#28 of 164 in Nairobi
1,150 reviews
Sarova Stanley
#7 of 164 in Nairobi
1,075 reviews
Upper Hill Estate
Crowne Plaza Hotel Nairobi
Crowne Plaza Hotel Nairobi
#18 of 164 in Nairobi
545 reviews
Show Prices
Show Prices
Show Prices
Fairmont The Norfolk
#6 of 164 in Nairobi
926 reviews
Nairobi Serena Hotel
#3 of 164 in Nairobi
850 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more   less 

Additional Information about InterContinental Nairobi

Address: City Hall Way | PO Box 30353, Nairobi 00200, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 10,406 - ₹ 15,903 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Nairobi 5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Agoda, Priceline, Hotels.com, Hotel.de, HRS, Reservation Counter and Despegar.com so you can book your InterContinental Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Nairobi Hotel Nairobi
Nairobi Intercontinental
Hotel Style:
#2 Casino Hotel in Nairobi
#12 Romantic Hotel in Nairobi
#21 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from InterContinental Nairobi staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from InterContinental Nairobi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the rooms facing the poolside for pleasant views”
 of 5 bubbles ganeshbhandari2011, 24 Mar 2017 | Read review
“Ask for a room away from the lift shafts”
 of 5 bubbles BRYANP541, 29 Jan 2017 | Read review
“Certain floors are refurbished recently. So may be ask for rooms in one of those floors.”
 of 5 bubbles GodwinT3, 14 Jan 2017 | Read review
“quiet rooms away from casino!”
 of 5 bubbles MonaB1980, 27 Nov 2016 | Read review
“Outstanding Service Just ask if any assistant required”
 of 5 bubbles magam123, 22 Oct 2016 | Read review
5 of 5