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Southern Sun Mayfair Nairobi

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Traveller (283)
Room & Suite (43)
Pool & Beach (26)
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Overview
  • Excellent43%
  • Very good41%
  • Average11%
  • Poor4%
  • Terrible1%
Travellers talk about
“the holiday inn”(19 reviews)
“golden spur”(10 reviews)
“spur restaurant”(21 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (989)
There are newer reviews for Southern Sun Mayfair Nairobi
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341
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7
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386
341
88
39
7
Show reviews that mention
All reviewsthe holiday inngolden spurspur restaurantpoolside restaurantcolonial style hotelan oasisbreakfast and dinnerexcellent breakfastpool sidebusiness tripwi fimasai maraenjoyed my stayhome away from homesafarifrogsgym
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11 - 15 of 861 reviews
Reviewed 3 weeks ago

Our friends flew in on an overnight flight arriving very early but the hotel had been advised and a room was waiting for them. We arrived late evening the same day. The way the rooms are organised in the garden is quirky but fun. The...More

Thank RedHeadPeter
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 3 weeks ago

Dear RedHeadPeter, Thank you for your compliments, of our property and staff. We will share the feedback with them. We do look forward to hosting you again in the near future. Kind Regards,

Reviewed 3 weeks ago

A charming hotel with a faded character. The hotel has a great setting with beautiful verandered walkways through lush gardens. The setting and staff were the saving grace. The rooms are faded and musty, with a little imagination and renovation could be beautiful again. For...More

Thank Wilbo62
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 3 weeks ago

Dear WIlbo62 Thank you for your detailed feedback. We have sent your feedback to our Product development team. Will definatley pass on your compliments to the team. At time during, especially these heavy rain season, we do experience internet stability. We will look into it,...More

Reviewed 4 weeks ago via mobile

Having stayed at this wonderful heritage hotel, I would stay again but bathrooms are now outdated and its time for bath tubs to be replaced with walk in showers. Cosy quiet hotel in the busy hub of Westlands.

Thank gl0balmsafiri
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 3 weeks ago

Dear gl0balmsafiri, Thank you for your honest feedback. We have forwarded your feedback to our project development team. We are glad you enjoyed your stay with us, albeit the bathroom state. Looking forward to hosting you again in the near future. Kind Regards,

Reviewed 15 April 2018 via mobile

Tucked inside the Southern Sun Mayfair is the The Spur. This has been a landmark location in Nairobi. The atmosphere is upbeat, the service wonderful and the staff friendly. They have two types of ribs (dry and wet). Both tasty, but the wet with their...More

Thank PappyManson
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 17 April 2018

Dear PappyManson, Thank you for taking the time to review our hotel. We do appreciate your effort and always make sure to take guests' feedback into account so we can improve our hospitality offering. We are glad you enjoyed the meals at The Spur. We...More

Reviewed 13 April 2018

I checked in on a Sunday night weary from my flight and I was warmly received by the front desk personnel with a cold glass of orange juice, shown my room, wi-fi code( the internet was quite good though. I dont know why other reviewers...More

1  Thank Rotimi S
Response from Khavere, Manager at Southern Sun Mayfair NairobiResponded 17 April 2018

Dear Rotimi S, Thank you for taking the time to review our hotel. We sincerely appreciate your effort and always make sure to take guests' feedback into account so we can improve our hospitality offering. Thank you further for the kind words around the hotel,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 210 - US$ 305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#14 Romantic Hotel in Nairobi
#17 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 210 - US$ 305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Casino Hotel in Nairobi
#2 Family Hotel in Nairobi
#8 Business Hotel in Nairobi
#14 Romantic Hotel in Nairobi
#17 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (283)
Room & Suite (43)
Pool & Beach (26)
Dining (25)
Family and Play Areas (6)
Business Centre & Event Rooms (4)
Questions & Answers
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صدام ب
29 November 2016|
AnswerShow all 4 answers
Response from Stephen T | Reviewed this property |
If you are a guest nothing, but I am not sure what you would pay if you are not a guest or whether they even let non-guest into the hotel to swim. They have a gym for non-guests so I imagine access to the pool is somehow... More
1
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صدام ب
29 November 2016|
AnswerShow all 5 answers
Response from Enemalm | Reviewed this property |
It is free.
0
Votes
Google Translation
Jill L
4 August 2016|
AnswerShow all 6 answers
Response from Michael P | Property representative |
Dear Jill L Thank you for your interest in Southern Sun Mayfair Nairobi. Travel time from the airport depends on the arrival time of your flight. Kindly advise on what time your flight arrives in order for us to answer... More
0
Votes
Room Tips
"Stay on ground facing rooms especially the ground floor ones."
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"have two pools so you could ask for a room near the pool at the back towards the car park."
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"always book through the internet, it is much cheaper"
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"Get a room at floor level, away from the water features as the frogs may keep you awake🤣"
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