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I have stayed in this Guest house twice. The first time we paid a relatively normal price for Nairobi though of course it is just a basic Guest house compared to its price value.This year, when we stayed there, the prices were way much higher!...More
Response from Jupiter00, Manager at Jupiter Guest Resort LangataResponded 8 January 2014
Thank you for choosing to stay with us at Jupiter Guest Resort- Langata.
We very Much appreciate your choice to stay with us.
We appreciate the mistakes pointed to us as they help us correct and improve to serve our clients better.
It felt like going home each time we went back there - a total of eight nights. All of the staff were helpful and friendly - security, front desk and restaurant. The rooms are fairly basic, but better than we were offered in other places....More
Worst hotel experience ever. Upon arrival we walked up to our third floor room and unpacked ...only to find that the shower did not work even after the repairman spent 30 minutes working on it. Back downstairs to ask for another room. We were given...More
Response from Jupiter00, Manager at Jupiter Guest Resort LangataResponded 26 September 2013
Dear Prado 1122,
Thank you for staying with us on the 15th September.
We are highly regret that you felt you stay with us was terrible.
As the management of this hotel we beg to differ with the raised views as follows:
1. Rooms were...More
We stayed in a nice hotel near the Kenyatta Airport for 2 days, but Jupiter Guest Resort set a higher standard for just 500 KS more (5000 KS for 2 of us a night). It has big rooms, a 2’ x 4’ table to work...More
2 Thank Wiz419
Response from Jupiter00, Manager at Jupiter Guest Resort LangataResponded 16 November 2013
We take this opportunity to apologize on behalf of Jupiter Guest Resort for your Uncomfortable stay with us.
We sincerely apologize for the state of the room as posted.
Due to the complaint of cockroaches in the room we have resorted to fumigate...More
Within walking distance to Carnivore restaurant - but don't walk when it's dark, might be too dangerous. Staff, especially reception and their manager, were very helpful. Restaurant breakfast was good - but dinners took almost two hours to be served, and they were out of...More