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PrideInn Plaza Nairobi Airport

Mombasa Road 4th Floor Signature Mall, Nairobi 00501 Kenya
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Traveller (142)
Dining (22)
Room & Suite (21)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#18 of 241 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
PrideInn Plaza Hotel & Convention Centre International has been offering luxurious Accommodation and offering state of the art facilities for Conferences, Events, Exhibitions & Seminars. We are located at Signature Mall on Mombasa Road, very convenient proximity from Jomo Kenyatta International Airport (JKIA). Our mission is to provide high quality services and we invite your organization to partner with us in establishing a mutual business relationship. Our vast knowledge and experience in the hospitality industry has enabled us to develop solution based products that transcends our clientele’s needs & expectations in the 21st century – whether it is an Individual traveler, a group or a corporate clientele. We have experience in organizing and hosting different types of events from conferences, corporate cocktails, wedding parties, luncheons and dinners plus our world class accommodation facility. Our resolve is to meet and exceed our guest’s expectations. We deliberately endeavor to ensure the same at all times. Our mission is to provide high quality services and we invite your organization to partner with us in establishing a mutual business relationship.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Billiards
Kids stay free
Books, DVDs, music for children
Valet parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Rooftop bar
Entertainment staff
Evening entertainment
Karaoke
Walking tours
Nightclub / DJ
Video game console
Children's playground
Children's television networks
Indoor play area for children
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Waxing services
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Mosquito net
Newspaper
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Desk
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Hindi, Swahili
293Reviews1Q+A35Room tips
Traveller rating
  • 250
  • 37
  • 5
  • 1
  • 0
Time of year
Traveller type
Language
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Popular mentions
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Janely M wrote a review 7 Feb
1 contribution
Thank you for the warm welcome from Serah and the quickest service from Kevin will be definitely be back for the delicious meals and wonderful drinks from the bar it was a wholesome experience for myself and hubby thank you for making a dinner date worth it
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 1 week ago
Dear Jane, Thank you for your heartfelt review! We're so pleased to hear that Serah provided a warm welcome and Kevin offered quick service during your visit. It's wonderful to know that you and your hubby had a wholesome experience with delicious meals and wonderful drinks from the bar. We're delighted to have made your dinner date worth it and look forward to welcoming you back for another memorable visit soon! Warm regards Stacey Eve Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christopher O wrote a review Jan 2024
1 contribution
After a particularly stressful day at Jomo Kenyatta International Airport due to the cancellation of my flight by KQ, my experience at your hotel in Machakos was incredibly relieving. The rooms were not only neat and spacious, but the room services were excellent. The restaurant had a pleasant atmosphere with cool music, and, above all, the customer care services were exceptional. I would like to specifically commend your front desk officers, Susan Matheka and Sylvia, for their personal touch and professionalism, which truly made my stay exceptional. If given the opportunity, I would gladly choose to return.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 4 weeks ago
Dear Christopher, We sincerely appreciate your thoughtful feedback and delighted to hear that our hotel provided a comforting experience after the challenges at Jomo Kenyatta International Airport. It warms our hearts to know that you found our rooms, room services, and restaurant atmosphere to your satisfaction. Your commendation for Susan Matheka and Sylvia at the front desk is truly appreciated. We take pride in their dedication to providing personalized and professional service. We'll make sure to pass on your kind words to them. We look forward to welcoming you back in the future. Should you have any specific preferences for your next stay, feel free to let us know. Best regards, Stacey Eve Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AfricanSuburbs wrote a review Jan 2024
Nairobi, Kenya8 contributions
The check in was fluent and well done. Mercy from the reception was very helpful and since i had my family there in abscentia the need for communicarion was ideal. My people had also early breakfast and transfer to Jomo Kenyatta otganized with ease.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Easy Signage for entry access to Hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 4 weeks ago
Dear Guest, Thank you for sharing your positive experience with us. We're thrilled to hear that your check-in was smooth and well-executed. Mercy from the reception will be delighted to know that her assistance was helpful, ensuring effective communication, especially with your family in your absence. We're pleased to have organized early breakfast and the transfer to Jomo Kenyatta seamlessly. If there are any specific preferences you'd like us to consider for your future stays, please feel free to let us know. We look forward to hosting you and your family again in the future. Best regards, Stacey Eve Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mobile41524903803 wrote a review Jan 2024
1 contribution
Amazing place at PrideInn Athi River. Received great hospitality from stuff especially Susan, front office desk. Great accommodation facilities and specious conferencing halls. I highly recommend anyway visiting Nairobi to make an effort and spend their time at PrideInn Athi River. It's convenient from Nairobi CBD and JKIA thanks to the Nairobi Express highway.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: An amazing place. Make an effort to visit. Great staff members and very hospitable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 12 Jan 2024
Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at PrideInn Plaza, Athi River and received excellent hospitality, especially from Susan at the front office desk. It's delightful to know that you found our accommodation facilities and conference halls to your satisfaction. We truly appreciate your recommendation and are glad to be considered a convenient choice, thanks to the Nairobi Express highway. Your positive feedback motivates our team to continue providing exceptional service. We look forward to welcoming you back on your next visit to Nairobi. Warm regards, Stacey Eve Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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willis o wrote a review Dec 2023
1 contribution
Pride Inn Hotel and Conference center is a haven of comfort and elegance. Impeccable service, luxurious amenities, and tastefully appointed rooms create a memorable stay. The attentive staff ensures every need is met, and the central location allows easy exploration of the city. A delightful blend of sophistication and warmth, making it a top choice.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 24 Dec 2023
Dear Willis, Your glowing review of Pride Inn Hotel and Conference Center is truly delightful! It sounds like your experience was nothing short of exceptional, from the comfort and elegance of the place to the impeccable service and luxurious amenities offered. The combination of tastefully appointed rooms and attentive staff making sure every need is met seems to have made your stay memorable. The central location allowing easy exploration of the city adds to the appeal. Your description captures a delightful blend of sophistication and warmth, making it a top choice for accommodations. Thank you for sharing your wonderful experience! If you have any future stays planned, we'd be thrilled to welcome you back for another fantastic experience. Warm Regards Stacey Eve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bosley M wrote a review Dec 2023
1 contribution
Discovered this hotel through a work assignment.Loved the space they have. It's nice and serene. They always had good variety of food. Very helpful staff. Quick to response,we made a very good friend named Sarah,how always smiled and you would notice her absence since she was always there for us. Love to come back.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 24 Dec 2023
Dear Bosley, Thank you for choosing our hotel during your work assignment and for taking the time to share your experience! We're delighted that you found our space serene and enjoyed the variety of food we offer. It warms our hearts to hear that our staff, especially Sarah, left such a positive impression on you. We'll make sure to pass along your kind words to her. Our team takes pride in providing prompt and helpful service, and we're thrilled that it made your stay memorable. We can't wait to welcome you back! If there's anything specific you'd like for your next visit, please feel free to let us know. Until then, safe travels and warm regards. Best regards, Stacey Eve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mariam M wrote a review Dec 2023
1 contribution
Had an amaizing staycation. Warm welcome from Sera the gro and Slyvia at the reception(she has a cute smile🥹).Maureen at the restaurant was always helpful and she knew what i loved. Rooms are clean and the food was delicious as always.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 24 Dec 2023
Dear Guest, It sounds like you had an incredible staycation experience! We're thrilled that Sera and Sylvia gave you a warm welcome, and Maureen's attentive service made your dining experience enjoyable. We take pride in maintaining clean rooms and offering delicious food. Your kind words mean a lot to us. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We can't wait to welcome you back for another amazing stay! Warm Regards Stacey Eve
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Moreen M wrote a review Dec 2023
Nairobi, Kenya2 contributions
BAD: Minimal ambiance and the food was not upto standard. Beef steak was not fresh and the family platter was quite dry. GOOD: Spacious and comfortable seats, available parking and good service by the staff. The lifts are functional and parking is free.
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Date of stay: December 2023Trip type: Travelled with friends
Room Tip: Long waiting time between ordering and getting the food served. You can order prior to arrival,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 7 Dec 2023
Dear Moreen, Thank you for sharing your feedback with us. We deeply apologize for the aspects of your experience that did not meet your expectations. We take your comments regarding the ambiance and the food quality seriously, particularly the concerns about the freshness of the beef steak and the dryness of the family platter. Please rest assured that we will address these issues with our culinary team to ensure better quality and presentation in the future. However, we're pleased to know that you found our spacious and comfortable seating arrangements to your liking. We're also glad that our staff provided you with good service and that you appreciated the functionality of our lifts, as well as the convenience of our free parking. Your feedback is invaluable to us in our continuous efforts to improve our services. We hope to have the opportunity to welcome you back and provide you with an enhanced dining experience that aligns with our high standards. If you decide to visit us again, please feel free to reach out so that we can ensure a more satisfying experience for you. Warm Regards Stacey Eve Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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brian k wrote a review Dec 2023
1 contribution
Best Experience ever. As a customer I felt well taken care off together with my team. The food was good and services great. Eva,Museveni and Faith did a great job in attending to us. Will be back..
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 7 Dec 2023
Dear Brian, We're delighted to hear that you had a fantastic and memorable experience during your stay! Your kind words about our team members, Eva, Museveni, and Faith, are truly appreciated. Providing excellent service and ensuring you and your team felt well taken care of are our top priorities. We're thrilled that you enjoyed the food and found our services to be great. We'll be eagerly awaiting your return, and we'll make sure to deliver another wonderful experience for you and your team. Thank you for choosing us, and we can't wait to welcome you back! If there's anything specific you'd like for your next visit, please feel free to let us know. Warm Regards Stacey Eve Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mayol M wrote a review Dec 2023
1 contribution
The hotel is well furnished and food is of its standard with humorous employees. However, you hosted many workshops at the same time which overwhelmed the bandwidth for the internet and that disrupted some of our schedules. You need to be changing towels every two days.
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Nairobi Airport
Responded 3 Dec 2023
Dear Mr. Mayol, Thank you for sharing your experience with us. We're delighted that you appreciated our well-furnished hotel, standard of food, and our delightful staff. We apologize for the inconvenience caused by the internet bandwidth issue during your stay due to multiple workshops. We understand the importance of a reliable internet connection and will work to ensure such disruptions are minimized in the future. Regarding the towel change frequency, we appreciate your feedback. We'll review our policies to align with our guests' preferences and ensure a more comfortable stay. Thank you for your valuable input. We hope to have the pleasure of hosting you again and providing an even better experience. Warm regards, Stacey Eve Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹6,880 - ₹7,875 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Azure Airport Hotel and Convention Center
LOCATION
KenyaNairobi
NUMBER OF ROOMS
64
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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PRIDEINN PLAZA NAIROBI AIRPORT - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about PrideInn Plaza Nairobi Airport
Which popular attractions are close to PrideInn Plaza Nairobi Airport?
Nearby attractions include Gateway Mall (6.5 km), The Whiskey Library (6.1 km), and Irish Corner (4.5 km).
What are some of the property amenities at PrideInn Plaza Nairobi Airport?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at PrideInn Plaza Nairobi Airport?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at PrideInn Plaza Nairobi Airport?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at PrideInn Plaza Nairobi Airport?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to PrideInn Plaza Nairobi Airport?
Conveniently located restaurants include Khan's Restaurant And Barbeque, Mj Ethiopian Cuisine, and Vyne's Delight.
Are there opportunities to exercise at PrideInn Plaza Nairobi Airport?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does PrideInn Plaza Nairobi Airport have airport transportation?
Yes, PrideInn Plaza Nairobi Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PrideInn Plaza Nairobi Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does PrideInn Plaza Nairobi Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at PrideInn Plaza Nairobi Airport?
The staff speaks multiple languages, including English, Hindi, and Swahili.