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PrideInn Plaza Hotel and Convention Center

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Mombasa Road 4th Floor Signature Mall, Nairobi 00501 Kenya
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Traveller (97)
Dining (21)
Room & Suite (21)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 30/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from PrideInn Plaza Hotel and Convention Center
Updated 30/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
PrideInn Plaza Hotel & Convention Centre International has been offering luxurious Accommodation and offering state of the art facilities for Conferences, Events, Exhibitions & Seminars. We are located at Signature Mall on Mombasa Road, very convenient proximity from Jomo Kenyatta International Airport (JKIA). Our mission is to provide high quality services and we invite your organization to partner with us in establishing a mutual business relationship. Our vast knowledge and experience in the hospitality industry has enabled us to develop solution based products that transcends our clientele’s needs & expectations in the 21st century – whether it is an Individual traveler, a group or a corporate clientele. We have experience in organizing and hosting different types of events from conferences, corporate cocktails, wedding parties, luncheons and dinners plus our world class accommodation facility. Our resolve is to meet and exceed our guest’s expectations. We deliberately endeavor to ensure the same at all times. Our mission is to provide high quality services and we invite your organization to partner with us in establishing a mutual business relationship.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Billiards
Kids stay free
Babysitting
Valet parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Vending machine
Rooftop bar
Entertainment staff
Evening entertainment
Karaoke
Walking tours
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Waxing services
Rooftop terrace
24-hour security
BBQ facilities
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Mosquito net
Newspaper
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Soundproof rooms
Air purifier
Bathrobes
Desk
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Sofa bed
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Romantic
Charming
Languages Spoken
English, Hindi, Swahili
120Reviews1Q+A9Room tips
Traveller rating
  • 107
  • 12
  • 1
  • 0
  • 0
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Popular mentions
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Most Recent
Bridget M wrote a review 3 Aug
1 contribution
+1
Very happy with the services. Great food (meal ) options. Birthday dinner went great...definitely coming back. Must recommend the service of one Waitress in particular, her name is Happyness,with a 'y', she'll definitely leave you happy!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Hotel and Convention Center
Responded 1 week ago
Dear Bridget M, First and foremost, we would like to thank you for choosing PrideInn Plaza Hotel & Convention Centre for your stay. We are delighted to hear that you had a positive experience at PrideInn Plaza Hotel & Convention Centre and that you enjoyed the taste & variety of our food. Many thanks for the kind words on Happyness, we’ll be sure to share the review with her to encourage her to keep up with the good work. We would love to welcome you back in the nearest future. With Kind Regards, Stacey Eve Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Johnstone A wrote a review Jul 2022
1 contribution
We have enjoyed stay in your hotel Perfect rooms Very good service with professional personnel from Shellynax the Hostess and Fridah, Happiness the waiters The food and music all combined was cool I will always love to come back
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Hotel and Convention Center
Responded 2 weeks ago
Dear Johnstone, We are very happy you chose PrideInn Plaza Hotel & Convention Centre for your stay in Nairobi. We are delighted to hear that you enjoyed your stay, and you were happy with our service and that you enjoyed your room. Once again, thank you for your excellent review and we look forward to welcoming you again soon at PrideInn Plaza Hotel & Convention Centre. With Kind Regards, Stacey Eve Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
celewaka t wrote a review Jul 2022
1 contribution
My visit and stay at this hotel was memorable and wonderful.The reception was so homely and welcoming What soothed my soul and made me want to come again and again was the beautiful, friendly and homely services of 2 beautiful ladies with beautiful souls....SHELLYNAX and Miss HAPPINESS..They executed their services so we'll and made me feel at home. May the Lord bless them and expand their territories... The food was...mmm heavenly... The rooms are up to the standard and all was well..I loved and enjoyed my stay.
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Hotel and Convention Center
Responded 2 weeks ago
Dear Celestine, We appreciate you sharing your experience so that we can improve moving forward. It's always pleasing to read positive comments about us. We are looking forward to welcoming you back again and we hope your next stay at PrideInn Plaza Hotel & Convention Centre will be a pleasant journey. Best regards Stacey Eve Asst. Front office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kelvin kariba wrote a review Jul 2022
1 contribution
The services was exemplary, the rooms are perfect i really loved the services of Happyness a waitress and Shellynax a Hostess, They were very kind and polite and always around attended to my team. Thank you Prideinn Plaza
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Hotel and Convention Center
Responded 2 weeks ago
Dear Kelvin, Let us thank you for recommending PrideInn Plaza Hotel & Convention Centre after the experience you had with us! We are pleased to note that you enjoyed the comforts of our hotel including your room. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Stacey Eve Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sibusiso S wrote a review Jul 2022
1 contribution
I enjoyed the spacious room, the food, and the whole ambiance of the hotel. The internet connection was strong and stable and I was able to do most of my work without any qualms. The staff, from reception to conferencing to the restaurant were exceptionally courteous. I would definitely stay there again next time I visit Nairobi.
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Review collected in partnership with this hotel
Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Hotel and Convention Center
Responded 2 weeks ago
Dear Mr. Sibusiso, Thank you very much for choosing PrideInn Plaza Hotel & Convention Centre for your accommodation. We are pleased to note that you enjoyed the comforts of our hotel including restaurant, hotel, internet and room. We would love to welcome you back in the nearest future. With Best Regards Stacey Eve Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martha M wrote a review Jul 2022
1 contribution
We were given warm reception by faith the guest relations, Shelly the receptionist, Happyness and Museveni the restaurant supervisor. The customer service was topnotch and unmatched,the food was so delicious. Rooms were splendid
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Hotel and Convention Center
Responded 3 weeks ago
Dear Martha, Thank you very much for choosing PrideInn Plaza Hotel & Convention Centre for your accommodation. We were truly pleased to hear that you enjoyed food, reception and room. Thank you for mentioning the staff who made your visit memorable. You have certainly made our day and your review will be shared with the team. We would love to welcome you back in the nearest future. With Kind Regards, Stacey Eve Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harriet A wrote a review Jul 2022
2 contributions1 helpful vote
We received a warm reception from Faith and Shelly,the customer service was topnotch,the food weeeuuuh sisemi kitu.Thank you we really enjoyed our stay.Our waitress Happiness was so welcoming the ambiance from the rooftop restaurant plus the live band music was everything .
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Prideinn Plaza, Guest Services / Front Office at PrideInn Plaza Hotel and Convention Center
Responded 3 weeks ago
Dear Harriet A, Thank you very much for choosing PrideInn Plaza Hotel & Convention Centre for your stay in Nairobi. We are very glad to receive your compliments about stay, reception and waitress. You are most welcome every Saturday to enjoy our sumptuous food and top-notch live band performance. We would love to welcome you back in the nearest future. Best Regards Stacey Eve Asst. Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James A wrote a review Jul 2022
1 contribution
Great experience.Great food, great staff full of respect and personal touch. The Deejay is very experienced and plays a great selection of exciting and relaxing music. reception by Shelynax is out of this world!! Well done.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrew Makau, General Manager at PrideInn Plaza Hotel and Convention Center
Responded 4 weeks ago
Dear James, Thank you very much for the wonderful review and we are elated that you enjoyed our services. We look forward to hosting again soon. Regards Andrew Makau
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nnamdi Okoli wrote a review Jul 2022
Lagos, Nigeria4 contributions
Amazing staff, I came in with my wife for our honeymoon and they really helped to decorate our room to surprise my wife it was wonderful. Great food, hope to come back soon Thank you for having us……..
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrew Makau, General Manager at PrideInn Plaza Hotel and Convention Center
Responded 4 weeks ago
Dear Okolin, Thank you for taking your time to review your recent stay with us, we are humbled and glad to have been your choice of stay. We take pride in celebrating our clients. Looking forward to your next visit. Regards Andrew Makau
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kutwah wrote a review Feb 2022
1 contribution
Amazing restaurant, cool and spacious. Good rear view of neighborhood, great place for relaxing with family and friends. I enjoyed their pork chops and African tea. Their services are exemplary, courtesy of Esther. I am now a regular customer for Azure!
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Date of stay: February 2022
Location
Service
Trip type: Travelled on business
Room Tip: accessibility is dope
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Andrew Makau, General Manager at PrideInn Plaza Hotel and Convention Center
Responded 5 weeks ago
Dear Kutwah, Thank you very much for choosing to stay with us and we take this opportunity to appreciate your excellent feedback and welcome you back to the new PrideInn Plaza.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
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PRICE RANGE
$87 - $105 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Azure Airport Hotel and Convention Center
LOCATION
KenyaNairobi
NUMBER OF ROOMS
64
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Frequently Asked Questions about PrideInn Plaza Hotel and Convention Center
Which popular attractions are close to PrideInn Plaza Hotel and Convention Center?
Nearby attractions include Gateway Mall (6.5 km), The Whiskey Library (6.1 km), and Irish Corner (4.5 km).
What are some of the property amenities at PrideInn Plaza Hotel and Convention Center?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at PrideInn Plaza Hotel and Convention Center?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at PrideInn Plaza Hotel and Convention Center?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at PrideInn Plaza Hotel and Convention Center?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to PrideInn Plaza Hotel and Convention Center?
Conveniently located restaurants include Vyne's Delight, Lazeez, and Pampa at Savanah.
Are there opportunities to exercise at PrideInn Plaza Hotel and Convention Center?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does PrideInn Plaza Hotel and Convention Center have an airport shuttle?
Yes, PrideInn Plaza Hotel and Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does PrideInn Plaza Hotel and Convention Center have airport transportation?
Yes, PrideInn Plaza Hotel and Convention Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PrideInn Plaza Hotel and Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at PrideInn Plaza Hotel and Convention Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.