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Sankara Nairobi

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Traveller (242)
Room & Suite (114)
Dining (66)
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Overview
  • Excellent61%
  • Very good29%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“rooftop bar”(83 reviews)
“top floor”(28 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,006)
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Traveller rating
574
273
58
34
25
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574
273
58
34
25
Show reviews that mention
All reviewsrooftop barartisan restauranttop floorthe club loungebusiness hotelwestlands areagreat businesssarit centrefirst floorbusiness travelmodern hotelfive star hotelbreakfast buffet ismain restaurantshopping mallrooms are spaciousshankar
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151 - 155 of 964 reviews
Reviewed 23 May 2017

The hotel was beyond my expectations! The hotel staff treated me so well that I cannot imagine staying anywhere else. The concierge took great care in arranging my needs so that I wanted for nothing. My room was very satisfying, spacious and clean. Close in...More

Thank Brian C
Response from Sankara N, General Manager at Sankara NairobiResponded 26 May 2017

Dear Brian C, Thank you for your wonderful review of Sankara Nairobi. It is a pleasure to read that our staff treated you so well and that your first choice is going to be Sankara when you are in Nairobi. Thank you for highly recommending...More

Reviewed 21 May 2017

+ very clean + spacious rooms + good desk in the room for work. In case you need to do some work from the hotel. + friendly staff + excellent breakfast buffet + good coffee + good location to get around the city - VAT...More

Thank tafabian
Response from Sankara N, General Manager at Sankara NairobiResponded 22 May 2017

Dear tafabian, Thank you for your wonderful review of Sankara Nairobi. It is wonderful to see you have rated us positively on so many aspects especially our staff service. In regards to the VAT and Taxes, these are in line with government regulations which we...More

Reviewed 20 May 2017

The Sankara is a wonderful hotel that I highly recommend to anyone visiting Nairobi. I stayed here for almost three weeks between April and May, and I plan to stay again. The best thing about the hotel is definitely the staff. John, in the lobby,...More

Thank Nicole G
Response from Sankara N, General Manager at Sankara NairobiResponded 22 May 2017

Dear Nicole G, Thank you so much for taking the time to review Sankara Nairobi. It is wonderful to read that you highly recommend Sankara to anyone visiting Nairobi. It is always a pleasure for me to read when guests mention staff members name who...More

Reviewed 20 May 2017 via mobile

Sankara is the most comfortable way to stay in Westlands. A true oasis in the middle of the crazy bustle. But also close enough to the Sarit Centre mall to allow me to stretch my legs a bit. Wonderful staff at the restaurant, bar, gym,...More

Thank rbh060365
Response from Sankara N, General Manager at Sankara NairobiResponded 22 May 2017

Dear rbh060365, Thank you for taking time to review Sankara Nairobi. It is a pleasure to read that you had a wonderful experience with Sankara and rate our location very highly. The best part is your appreciation of our staff service who strive for all...More

Reviewed 17 May 2017 via mobile

Excellent hotel and facilities. Customer service leaves a lot to be desired and is generally very poor. Some staff are well intentioned, but somehow manage to lose the customer service element. Good is good when the restaurant finally manages to serve you.More

Thank Sanjeev S
Response from Sankara N, General Manager at Sankara NairobiResponded 19 May 2017

Dear Sanjeev S, Thank you for your review, we appreciate the fact that you consider our facilities to be excellent, I do apologize for the service gaps you experienced, please be rest assured this is something we take very seriously. Could you please send me...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$ 225 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Nairobi
#4 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 225 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Nairobi
#4 Family Hotel in Nairobi
#4 Spa Hotel in Nairobi
#8 Luxury Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (242)
Room & Suite (114)
Dining (66)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Poonam003
24 April 2017|
Answer
Response from Sankara N | Property representative |
Dear Poonam003, Yes we do have disabled rooms. If you would like to make a reservation or need any further information please contact us via our website. We look forward to welcoming you soon. Have a great day! Warm... More
0
Votes
Temi A
31 December 2016|
AnswerShow all 4 answers
Response from 790redricka | Reviewed this property |
Request for their hotel van that is big enough for you as a family. Enjoy your stay!
0
Votes
Egyptphyle
7 September 2015|
AnswerShow all 3 answers
Response from Sankara N | Property representative |
Dear Egyptphyle, Thank you for your email. Moshi has left Sankara Nairobi. Warm Regards, Sankara Nairobi
0
Votes
Room Tips
"higher floor rooms have a better view."
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"Rooms on the 6th floor facing Jacaranda side"
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"6th floor is the best and the rooms facing the Jacaranda hotel are quieter"
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"The place is easily accessible"
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