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Radisson Blu Hotel & Residence, Nairobi Arboretum

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Arboretum Park Lane, Nairobi 00100 Kenya
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (163)
Room & Suite (59)
Dining (46)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Radisson Blu Hotel & Residence, Nairobi Arboretum
Updated 05/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy stylish retreats for business and leisure in this beautiful, green and safe space. The hotel’s 122 rooms and suites offer the perfect base to explore Nairobi Arboretum, a sprawling forest reserve that is home to over 300 exotic tree species and over 100 bird species. The hotel’s contemporary interiors feature upscale amenities and exclusive services like free Wi-Fi, individual climate control and 24-hour room service. Relax and recharge after a day of forest discoveries in our expansive spa, sauna, steam rooms, swimming pool and fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Currency exchange
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Charming

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
348Reviews3Q+A24Room tips
Traveller rating
  • 296
  • 32
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  • 10
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Most Recent
Mahad S wrote a review Today
1 contribution
Employees well trained great staff help guests openface security good 👍 clean outside and inside All time great place I fill like dubia and Florida’s hotel Nairobi Radisson blu keeping that way I hope back February love place me and husband loved
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Date of stay: July 2022Trip type: Travelled with family
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djabbaka wrote a review Jun 2022
df2 contributions1 helpful vote
This is an excellent option right next to the Arboretum and close to the national museum. The service is excellent. The food in general is quite good, with the Indian options both on menu and buffet are excellent. The servers are friendly and efficient. Porter John outstanding, and Manuel also. Reception personnel is also efficient and friendly.
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Date of stay: June 2022Trip type: Travelled on business
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SAMANTHA N wrote a review Jun 2022
2 contributions
Good place. Thank you Great service Manuel mwangala is a great person He made us feel at home 👍 Hope to be back soon God bless you Loved the food Loved every thing Will be back soon hopefully My freinds and I enjoyed
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Date of stay: June 2022Trip type: Travelled with friends
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Response from Shivram Gangadharan, General Manager at Radisson Blu Hotel & Residence, Nairobi Arboretum
Responded 5 days ago
Dear H370SVsamanthan, Thank you for choosing your stay with us and taking the time to review us on TripAdvisor. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with the entire team and specially to Manuel. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
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Dawit Y wrote a review Jun 2022
1 contribution
The room is clean, the location is marvelous, close to the state house, safe and secured, and the view from the room is stunning. The breakfast is delicious, and it contains multiple choices. The service provided by the staff was terrific, especially by a staff named Monicah
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Date of stay: June 2022Trip type: Travelled on business
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Response from Shivram Gangadharan, General Manager at Radisson Blu Hotel & Residence, Nairobi Arboretum
Responded 5 days ago
Dear 709dawity, Thank you for choosing your stay with us and taking the time to review us on TripAdvisor. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with the entire team. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
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David T wrote a review Jun 2022
Frant, United Kingdom5 contributions2 helpful votes
My daughter and I stayed at the Radisson Blu, Nairobi Arboretum for 3 nights at the beginning of a two week trip to Kenya to photograph wildlife. We made a very wise choice in spite of there being hotels closer to Wilson Airport where we departed for Maasai Mara at the end of our stay. Check in was quick and efficient and the staff went out of their way to be friendly and helpful. Our standard room was big enough and very well appointed. The beds were very comfortable. The shower room was spacious and everything worked as it should. We didn’t eat in the restaurant but we did order room service, which was very good quality and reasonably priced. At checkout the staff again were friendly, helpful and efficient. I would definitely stay here again.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Shivram Gangadharan, General Manager at Radisson Blu Hotel & Residence, Nairobi Arboretum
Responded 5 days ago
Dear W6685JHdavidt,, Thank you for choosing your stay with us and taking the time to review us on TripAdvisor. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with the entire team. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
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accanot m wrote a review Jun 2022
1 contribution
Am Mr Accanot, while performing our duties we were warmly welcome at the said Hotel, since we had dignitaries from various countries who also appreciated the hospitality. The dignitaries were happy with the organization of the hotel, well trained receptionist who understand how to communicate with the visitors headed by Monica Wangui, The rooms are well maintained and the choice of food very delicious. I wish to recommend that any visitor coming to our Kenya, make a STOP at Radison Blu Hotel On my behalf and my team thank you and keep it up.
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Date of stay: May 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: its a condusive and private place for the visitor to relax and enjoy the atmosphere
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Response from Shivram Gangadharan, General Manager at Radisson Blu Hotel & Residence, Nairobi Arboretum
Responded 5 days ago
Dear Accanot, Thank you for choosing your stay with us and taking the time to review us on TripAdvisor. We are delighted to see you rate our service so highly and glad to hear that your dignitaries felt the same; this really means a lot to us all. I look forward to sharing your feedback with the entire team specially with Monica. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you and your team soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
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Nshuti wrote a review Jun 2022
1 contribution
It's been a rough two years for any hospitality establishment... so rough that some of them have had to shut down completely. So my experience at the Radisson Blu Arboretum in NBI was truly a pleasant and unexpected surprise. Our stay was filled with moments of genuine concern and quick solutions to anything we asked for... We requested for a quiet part of the hotel and that was honored without hesitation- mind you, it was a busy and hectic wee for the hotel. Attention to detail and feedback exceeded my expectations... A grateful mention to front desk staff : Monica, Jaspreet - front door : John / Room service : Sally Housekeeping : Mule Restaurant : Polycarp. Keep it up Radisson Blu!!
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Date of stay: May 2022Trip type: Travelled with family
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Response from Shivram Gangadharan, General Manager at Radisson Blu Hotel & Residence, Nairobi Arboretum
Responded 1 week ago
Dear Abs0I0m0, Thank you for choosing your stay with us and taking the time to review us on TripAdvisor. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with the entire team and more importantly to Monica, Jaspreet, John, Sally Mule and Polycarp. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
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absolom o wrote a review Jun 2022
1 contribution
Hi I keep remembering the experience I had at the hotel I must mention one Veronica Wangui at the reception she is able to handle so much with a lot of pressure we we many guests with VVIPS in of being booked in at once she did perfectly within a short period of time we were all settled. The staff at the restaurant and bar generally the cool environment is perfect we all enjoyed it. Looking forward for a stay again
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Date of stay: June 2022Trip type: Travelled on business
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Response from Shivram Gangadharan, General Manager at Radisson Blu Hotel & Residence, Nairobi Arboretum
Responded 1 week ago
Dear Abs0I0m0, Thank you for choosing your stay with us and taking the time to review us on TripAdvisor. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with the entire team, I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
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Liz wrote a review Jun 2022
Mauritius6 contributions
Arrived here to find our bedroom with a pool view was nowhere near pool and really only had a view into someone else's bedroom. Last time there was a naked woman on full view at least people had shut their curtains tonight But we asked not to have this room - either reservations lied when they promised it would not happen again or front desk decided it didn’t matter because we were arriving late Someone else was at the front desk changing his room… they could do that so obviously not the 100% full that they claimed I will book anywhere but here when next in Nairobi
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: Do not stay here
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Yum wrote a review Jun 2022
The Netherlands156 contributions122 helpful votes
I’ve stayed here multiple times and will keep coming back. Attentive staff from the waiters to the reception and security, delicious food, varied menu and tons of healthy breakfast options, a great atmosphere, very comfortable rooms and good music on the weekends! The single rooms and apartments are very comfortable, and if there’s anything missing the staff are always ready to help. Only 1 suggestion: please put curtains or blinds on the windows of the gym. It can be quite uncomfortable for people using the gym when others are seated right outside by the pool and looking in.
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Date of stay: June 2022Trip type: Travelled on business
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Response from Shivram Gangadharan, General Manager at Radisson Blu Hotel & Residence, Nairobi Arboretum
Responded 2 weeks ago
Dear Yumyumyaya, Thank you for choosing your stay with us and taking the time to review us on TripAdvisor. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with the entire team, I am sure your comments will make their day! We have also taken a note on your feedback on blinds at the gymnasium. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
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PRICE RANGE
$162 - $185 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
122
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Frequently Asked Questions about Radisson Blu Hotel & Residence, Nairobi Arboretum
Which popular attractions are close to Radisson Blu Hotel & Residence, Nairobi Arboretum?
Nearby attractions include Nairobi Arboretum (0.1 km) and Aloha Expeditions (0.9 km).
What are some of the property amenities at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Radisson Blu Hotel & Residence, Nairobi Arboretum?
Conveniently located restaurants include Lucca, Connect Coffee, and Tambourin.
Are there opportunities to exercise at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Radisson Blu Hotel & Residence, Nairobi Arboretum have an airport shuttle?
Yes, Radisson Blu Hotel & Residence, Nairobi Arboretum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Radisson Blu Hotel & Residence, Nairobi Arboretum have airport transportation?
Yes, Radisson Blu Hotel & Residence, Nairobi Arboretum offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Blu Hotel & Residence, Nairobi Arboretum?
Yes, dry cleaning and laundry service are offered to guests.