Employees well trained great staff help guests openface security good 👍 clean outside and inside All time great place I fill like dubia and Florida’s hotel Nairobi Radisson blu keeping that way I hope back February love place me and husband loved
This is an excellent option right next to the Arboretum and close to the national museum. The service is excellent. The food in general is quite good, with the Indian options both on menu and buffet are excellent. The servers are friendly and efficient. Porter John outstanding, and Manuel also. Reception personnel is also efficient and friendly.
Good place. Thank you Great service Manuel mwangala is a great person He made us feel at home 👍 Hope to be back soon God bless you Loved the food Loved every thing Will be back soon hopefully My freinds and I enjoyed
The room is clean, the location is marvelous, close to the state house, safe and secured, and the view from the room is stunning. The breakfast is delicious, and it contains multiple choices. The service provided by the staff was terrific, especially by a staff named Monicah
My daughter and I stayed at the Radisson Blu, Nairobi Arboretum for 3 nights at the beginning of a two week trip to Kenya to photograph wildlife. We made a very wise choice in spite of there being hotels closer to Wilson Airport where we departed for Maasai Mara at the end of our stay. Check in was quick and efficient and the staff went out of their way to be friendly and helpful. Our standard room was big enough and very well appointed. The beds were very comfortable. The shower room was spacious and everything worked as it should. We didn’t eat in the restaurant but we did order room service, which was very good quality and reasonably priced. At checkout the staff again were friendly, helpful and efficient. I would definitely stay here again.
Am Mr Accanot, while performing our duties we were warmly welcome at the said Hotel, since we had dignitaries from various countries who also appreciated the hospitality. The dignitaries were happy with the organization of the hotel, well trained receptionist who understand how to communicate with the visitors headed by Monica Wangui, The rooms are well maintained and the choice of food very delicious. I wish to recommend that any visitor coming to our Kenya, make a STOP at Radison Blu Hotel On my behalf and my team thank you and keep it up.
It's been a rough two years for any hospitality establishment... so rough that some of them have had to shut down completely. So my experience at the Radisson Blu Arboretum in NBI was truly a pleasant and unexpected surprise. Our stay was filled with moments of genuine concern and quick solutions to anything we asked for... We requested for a quiet part of the hotel and that was honored without hesitation- mind you, it was a busy and hectic wee for the hotel. Attention to detail and feedback exceeded my expectations... A grateful mention to front desk staff : Monica, Jaspreet - front door : John / Room service : Sally Housekeeping : Mule Restaurant : Polycarp. Keep it up Radisson Blu!!
Hi I keep remembering the experience I had at the hotel I must mention one Veronica Wangui at the reception she is able to handle so much with a lot of pressure we we many guests with VVIPS in of being booked in at once she did perfectly within a short period of time we were all settled. The staff at the restaurant and bar generally the cool environment is perfect we all enjoyed it. Looking forward for a stay again
Arrived here to find our bedroom with a pool view was nowhere near pool and really only had a view into someone else's bedroom. Last time there was a naked woman on full view at least people had shut their curtains tonight But we asked not to have this room - either reservations lied when they promised it would not happen again or front desk decided it didn’t matter because we were arriving late Someone else was at the front desk changing his room… they could do that so obviously not the 100% full that they claimed I will book anywhere but here when next in Nairobi
I’ve stayed here multiple times and will keep coming back. Attentive staff from the waiters to the reception and security, delicious food, varied menu and tons of healthy breakfast options, a great atmosphere, very comfortable rooms and good music on the weekends! The single rooms and apartments are very comfortable, and if there’s anything missing the staff are always ready to help. Only 1 suggestion: please put curtains or blinds on the windows of the gym. It can be quite uncomfortable for people using the gym when others are seated right outside by the pool and looking in.