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    Ole Sereni

    Mombasa Road, Nairobi 00500, Kenya
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    24/12/2017 25/12/2017
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     23 people are viewing this hotel
    US$ 253
    US$ 210
    SAVE US$ 43
    US$ 253
    US$ 210
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    US$ 253
    US$ 210
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    Traveller (424)
    Room & Suite (141)
    Dining (85)
    Overview
    • Excellent34%
    • Very good41%
    • Average15%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “game park” (93 reviews)
    “national park” (228 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
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    Reviews (1,367)
    There are newer reviews for Ole Sereni
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    231 - 235 of 1,271 reviews

    Reviewed 18 December 2016 via mobile

    I can say first getting the entrance to the place was bit tricky for us being that it was our first time there and we went when it was getting a bit dark, but this was totally on us. When we go there the reception...More

    Thank fchells350
    Response from Ghulam S, General Manager at Ole SereniResponded 20 December 2016

    Thank you for taking time to share your positive feedback. I am very pleased to learn about your dining experience apart form the service delivery which will be addressed right away. We look forward to welcoming you back.

    Reviewed 13 December 2016

    See below for comment about restaurant. Food is good but table service was off hand and slow. Coffee was late in coming and staff were preoccupied. Reception at entrance and for room booking were excellent: courteous and helpful.

    Review collected in partnership with this hotel
    1  Thank jsr1253
    Response from Ghulam S, General Manager at Ole SereniResponded 14 December 2016

    Thank you for sharing your feedback. I have taken note of your concern regarding slow service in the restaurant and we will address it right away. We look forward to having you back with us soon.

    Reviewed 13 December 2016

    My second time at Ole Sereni! Amazing staff, very welcoming! the food is really great. Also it has a very strategic location, great for people on business trips! I am definitely going to come back here

    Review collected in partnership with this hotel
    Thank Yvan R
    Response from Ghulam S, General Manager at Ole SereniResponded 14 December 2016

    Thank you so much for choosing our services for second time in a row. We are pleased to learn that your stay was pleasant and look forward to your Third and many more visits.

    Reviewed 13 December 2016

    Excellent Service from start to end. Very efficient and helpful staff, always smiling.... The view of the Nairobi National Park are brilliant especially from the patio at the restaurant, very peaceful and rural.

    Review collected in partnership with this hotel
    Thank ivandG9673QL
    Response from Ghulam S, General Manager at Ole SereniResponded 14 December 2016

    Thank you so much for giving us Full Points!!! I am extremely pleased to learn about your experience and look forward to welcoming you back.

    Reviewed 12 December 2016

    The hotel is very nice, restaurants are good and with a lot of different choices but, on the contrary, rooms are very small (especially the toilet, designed on a sort of "Ibis" style). The position is fine if you want to make a drive game...More

    Thank JamesPurple
    Response from Ghulam S, General Manager at Ole SereniResponded 14 December 2016

    Thank you for taking time to share your feedback. I am pleased to learn that your stay was pleasant and we look forward to welcoming you back.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$ 157 - US$ 252 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Nairobi
    • #13 Family Hotel in Nairobi
    • #15 Business Hotel in Nairobi
    • #17 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Travelocity, Hotwire, TripOnline SA, getaroom.com and Cancelon so you can book your Ole Sereni reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi
    • Also Known As
    • Ole - Sereni Hotel, Nairobi Hotel Nairobi
    Add Photo Photos
    Traveller (424)
    Room & Suite (141)
    Dining (85)
    Pool & Beach (11)
    Hotel & Grounds (230)
    Bathroom (17)
    Business Centre & Event Rooms (6)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    ptrix
    27 September 2017|
    AnswerShow all 7 answers
    Response from Lincoln M | Reviewed this property |
    The hotel will guide on car rental and get you one. Since the hotel is next to main southern bypass highway getting to the animal orphanage is 5 to 10 minutes drive. The elephant orphanage is slightly ahead of main orphanage... More
    1
    Vote
    Shonna L
    24 June 2017|
    AnswerShow all 4 answers
    Response from Marcel G | Reviewed this property |
    please check on their Website but as said above already above it is very easy accessible by cab from the Airport some 10 to 15 min drive on the left side of the mainroad into Downtown Nairobi. Have a fine nice trip.
    0
    Votes
    Bill K
    29 May 2017|
    Answer
    Response from Karl H | Property representative |
    Hi There, Thank you for your query. For a Romantic Dinner, I would suggest our Roof Top restaurant 'Eagles' which is a perfect venue. For further queries, please call my colleague 'Roy' at 0731 436571. We look forward to... More
    1
    Vote
    Room Tips
    "Difficult to advise!"
    Read review
    "ask for room facing game park"
    Read review
    "Make sure to get a room overlooking the park"
    Read review
    "Ask for one overlooking the national park. A private balcony comes with views of wildlife literally in the..."
    Read review
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