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Ole Sereni

1,384 reviews
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Traveller (435)
Room & Suite (144)
Dining (85)
Overview
  • Excellent34%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible5%
Travellers talk about
“game park”(94 reviews)
“national park”(230 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
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Reviews (1,384)Write a Review
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Show reviews that mention
All reviewsgame parknational parkclose to the airportgame reserveeagles restaurantpark viewwild animalsinternational airportmombasa roadan airport hotelbetween flightsnairobi trafficwilson airportgift shoprooms are niceshort staybusiness trip
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211 - 215 of 1,288 reviews
Reviewed 9 February 2017 via mobile

Ole Sereni..very good service I must say, the quality of the living rooms, the food, entertainment, the national park view etc, very professional. I would wish to book them again should I visit Nairobi again. Also security... you feel at home. Thanks for superb service...More

Thank Coster B
Response from Ghulam S, General Manager at Ole SereniResponded 10 February 2017

Thank you so much for sharing your positive feedback. I am very pleased to learn that your stay was pleasant and we look forward to welcoming you back.

Reviewed 8 February 2017

This is a nice hotel that is in between the international and local airports making it great for a stopover. There are also multiple restaurants in the hotel which is great. The staff are helpful and the rooms are basic but nice.

Thank JaK_travels7
Response from Ghulam S, General Manager at Ole SereniResponded 9 February 2017

Thank you so much for taking time to share your positive feedback. I am pleased to learn that your experience was a pleasant one. We look forward to welcoming you back.

Reviewed 8 February 2017

My experience at this hotel is something worth sharing.I was in what they call deluxe room on the higher level where my window was facing the national park and for the animal lovers this the type of room to choose. The restaurant and pool bar...More

Thank insect6
Response from Ghulam S, General Manager at Ole SereniResponded 9 February 2017

I am truly grateful to you for sharing your exceptional feedback. Nothing pleases us more than hearing form a satisfied guest. We look forward to having you back with us soon.

Reviewed 7 February 2017

Top of the line services without the pretension. The rooms are nice and comfortable, not overly large but sufficient (I stayed four weeks). The hotel personal are friendly and make you feel welcome.I always felt at ease with everyone from the Door men to the...More

Thank falcon6is9
Response from Ghulam S, General Manager at Ole SereniResponded 8 February 2017

Thank you so much for taking time to share your positive feedback. I am very pleased to learn that your enjoyed our services throughout and we surely look forward to having you back with us soon.

Reviewed 7 February 2017

Beautiful hotel with an even more impressive staff. True customer service and attention to detail. This is my first time staying here and will definitely return. This was a hit with my wife! Very close proximity to the airport and waking distance to Nakumatt for...More

Thank Eric B
Response from Ghulam S, General Manager at Ole SereniResponded 8 February 2017

Thank you so much for taking time to give your positive feedback. I am very pleased to learn about your experience. Serenity is absolutely THE word to describe us. We look forward to welcoming you back.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 177 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Nairobi
#15 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 177 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Nairobi
#15 Business Hotel in Nairobi
#19 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (435)
Room & Suite (144)
Dining (85)
Pool & Beach (11)
Hotel & Grounds (240)
Bathroom (17)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Nate05
12 January 2018|
Answer
Response from Escape-overseas | Reviewed this property |
Hi Nate, no on both counts. Given the traffic congestion in Nairobi, like a lot of cities, I would suggest you use one of the hotel such engines to find a hotel near to the convention centre, located towards the centre of... More
1
Vote
ptrix
27 September 2017|
AnswerShow all 7 answers
Response from Lincoln M | Reviewed this property |
The hotel will guide on car rental and get you one. Since the hotel is next to main southern bypass highway getting to the animal orphanage is 5 to 10 minutes drive. The elephant orphanage is slightly ahead of main orphanage... More
1
Vote
Shonna L
24 June 2017|
AnswerShow all 4 answers
Response from Marcel G | Reviewed this property |
please check on their Website but as said above already above it is very easy accessible by cab from the Airport some 10 to 15 min drive on the left side of the mainroad into Downtown Nairobi. Have a fine nice trip.
0
Votes
Room Tips
"Choose a room overlooking the park.. lovely"
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"Best views are of the wildlife park."
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"Go for the park facing rooms if you plan on a stay more than a day"
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"View of the park"
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