We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Ole Sereni

Expedia.comUS$ 200*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Ole Sereni
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,240 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Ole Sereni
See the most recent reviews
Showing 1,155: English reviews
Reviewed 2 weeks ago

upon arrival, my understanding was that our company has credit facilities with the hotel. you can imagine the shock of being told you have to pay in cash. notwithstanding our explanation that some of our colleagues had been here a last month. the hiatus was settled with the intervention of your duty supervisor. later as the pull and push was...

 Report
Helpful?
Thank Humphrey R
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I regret the delay you faced during the check-in process but I can assure that our team was only following standard procedures and there was no ill intent of keeping you waiting. We value your business and look forward to welcoming you back.

Reviewed 2 weeks ago via mobile

I am currently in a 5 star hotel in Cairo and I already miss the warm reception and staff at the Ole Sereni. Though service for a meal was slow one day this was quickly rectified by the management team who really go out of their way to make you feel at home. The room service on the 4th floor...

 Report
Helpful?
Thank Jondrmnd
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for that very thoughtful feedback. We look forward to welcoming you back.

Zandvoort, The Netherlands
Reviewed 2 weeks ago via mobile

The Hotel staff is really friendly and kind... They do their upmost best to make you feel happy and welcome. If you're lucky you can even see the giraffes passing by... It's a lovely hotel with nice food, comfortable beds, pool and beauty salon. And especially my sincere appreciation to Meshack.... he does a GREAT job at the salon! I've...

 Report
Helpful?
Thank elsje78
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your positive feedback. I am very pleased to learn that your stay was pleasant and you enjoyed our Spa services. I will surely share your sentiments with Meshak and look forward to welcoming you back.

Oxford, United Kingdom
Reviewed 2 weeks ago

I had one night stay over in Nairobi between two international flights; I have stayed in many hotels in Nairobi due to business travel, from cheap to the most expensive one. I booked a room for $150 and to me this is at an average-high end price for a hotel room in Nairobi. Upon arrival I was informed that $150...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jeh401
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I regret the noise pollution you faced. We will ensure this is addressed right away and look forward to welcoming you back.

Reviewed 2 weeks ago via mobile

I come and stay at Ole Sereni many times for work. Ufortunately only a short stay. I would love to stay longer the hotel is beautiful and great to stay in. each time the hotel staff are fantastic and always do evrrything they can to look after us. I wanted to give special compliments to ANTONY who worked in the...

 Report
Helpful?
Thank Lois P
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am very glad to learn that your stay was pleasant. We will surely share your sentiments with 'Antony' and look forward to welcoming you back.

Johannesburg, South Africa
Reviewed 3 weeks ago

This is a hotel with personal touch, set apart from the anonymous big hotels by its real Kenyan experience and friendliness. Watch animals at the waterhole from any of the restaurants which cater to your taste anything from pizza to high cuisine. Staff is getting really out of their way to make you feel comfortable and assist with anything -...

Review collected in partnership with this hotel
 Report
Helpful?
Thank karolam625
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am very pleased that your stay was pleasant and look forward to welcoming you back.

Brownsville, Texas
Reviewed 4 weeks ago

You have to spoil yourself to a nice Sunday Brunch at the Ole Sereni. Views over the Game Park, life music and great food and service. You have to take the South C Exit from the Mombasa Road, otherwise you end up back in Langata.

 Report
Helpful?
Thank KaiUWulff
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for choosing our Sunday Brunch and I am glad you had a pleasant experience. We look forward to welcoming you back.

London, United Kingdom
Reviewed 4 weeks ago

Backing onto Nairobi National Park, the Ole Sereni is a modern hotel, but with traditional Kenyan/East African style. We arrived at the hotel and were greeted by one of the Reception team who welcomed us and provided us with our room cards. The rooms are relatively spacious with air-conditioning and a toilet-come-shower room. The room I had overlooked the bypass,...

 Report
Helpful?
Thank Dom9610
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to having you back with us soon.

London
Reviewed 18 April 2017 via mobile

Our first acquaintance with this hotel was at the start of our 12 days safari in Kenya when we did a few hours stop over first thing in the morning with our safari guide between the airport and Lake Naivasha, our first destination. Our guide had suggested that we have a coffee there. We made mistake of sitting down for...

 Report
Helpful?
1Thank VdM117
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I am pleased to learn that your stay was pleasant. I have taken your feedback on our Breakfast Price and we will address it. We look forward to welcoming you back.

Seattle, Washington
Reviewed 17 April 2017 via mobile

The main pro was the location - a quick ride from the international airport (with a shuttle bus that costs $12.50 each way) and right on the edge of the Nairobi national park. The facilities were great - lots of restaurants (there's not much outside of the compound), a fantastic gym, and security was serious and thorough. The views are...

 Report
Helpful?
Thank loveDCA
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I am pleased to learn your stay was pleasant apart from the slow service you received and for that i do apologise. We will ensure these are not repeated going forward and we look forward to having you back with us.

425 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (359)
Viewed
View from Room (34)
Viewed
Room/Suite (69)
Viewed
Bathroom (15)
Viewed
Hotel & Grounds (80)
Viewed
Dining (53)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (8)
Viewed
Other (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (66)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (3)
Viewed
Dining (20)
Viewed
Business Centre/Function Rooms (5)
Viewed
View from Room (3)
Viewed
Other (14)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Nairobi hotels
0.4 km away
Eka Hotel Nairobi
Eka Hotel Nairobi
#14 of 164 in Nairobi
733 reviews
1.4 km away
The Boma Nairobi
The Boma Nairobi
#7 of 164 in Nairobi
615 reviews
7.4 km away
Villa Rosa Kempinski Nairobi
Show Prices
Show Prices
Show Prices
6.3 km away
Fairmont The Norfolk
Fairmont The Norfolk
#6 of 164 in Nairobi
950 reviews
5.6 km away
Fairview Hotel
Fairview Hotel
#3 of 164 in Nairobi
1,251 reviews
5.4 km away
Sarova Stanley
Sarova Stanley
#8 of 164 in Nairobi
1,105 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 11,678 - ₹ 17,387 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotels.com, Hotwire, Jovago.com, Cheap Tickets, Travelocity, Agoda, TripOnline SA and getaroom.com so you can book your Ole Sereni reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Luxury Hotel in Nairobi
#15 Business Hotel in Nairobi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
15 questions
Ask a question

See all questions (15)

Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing national park”
aliakberjamali, 18 May 2017 | Read review
“Rooms with even numbers have a lovely view of the park.”
EdwintheGray, 15 May 2017 | Read review
“Definitely try a room that faces the park for a lovely view.”
Martin_Wahogo, 9 May 2017 | Read review
“All rooms are off corridors - try and get one far away from the doors connecting to the main stair way.”
Dom9610, 23 Apr 2017 | Read review
“Ask for a room overlooking the National Park”
stevefI4622GQ, 11 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 200* /night
View Deal
TripAdvisorUS$ 200
Jumia TravelUS$ 243
Orbitz.comUS$ 200
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates