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Ole Sereni

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1,115 Reviews from our TripAdvisor Community

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Showing 1,035: English reviews
Arusha, Tanzania
Reviewed 3 days ago NEW

We enjoyed our first stay at Ole Sereni. Staff were courteous and welcoming, decor refreshing in a peaceful setting with a backdrop of natural environment... It was exactly what we needed after a long journey.

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Helpful?
Thank kiprono2016
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to welcoming you back.

Utrecht, The Netherlands
Reviewed 5 days ago NEW

It was my first trip to Kenya, so I was not sure what to expect. The ole Sereni hotel borders on Nairobi national park, and therefor it's setting is quiet with great views. The rooms are decent: not really special but good shower, a fruit basket, good beds. The breakfast buffet is extensive and nothing beats breakfast with views over...

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Helpful?
Thank Karen B
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points!!!! I am very pleased to learn that your stay was comfortable and memorable. We look forward to having you back with us soon.

Lincoln, United Kingdom
Reviewed 6 days ago NEWvia mobile

Surprisingly good hotel on the edge of the bush we saw buffalo cranes and Ibis just from our room, good meal and excellent breakfast. Staff are very nice rooms are good Very good dinner and the dining room is open 24 hours

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Helpful?
Thank Sjbg2
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for sharing your positive feedback. We look forward to having you back with us soon.

New York City, New York
Reviewed 1 week ago via mobile

Fabulous choice and they really looked after me! I decided to go with this business person's hotel after seeing their great reviews and not being fond of a B&B that was recommended to safari goers. I'm so glad I went here. Lovely, immaculate , upmarket, great staff, wonderful food and incredible location on the edge of the Nairobi National Park....

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Helpful?
Thank ZazoosMama
Ghulam S, General Manager at Ole Sereni, responded to this review

I am very pleased to read your feedback and I thank you so much for sharing it. I will surely share your sentiments with the team. I look forward to welcoming you back.

London, United Kingdom
Reviewed 1 week ago

Great hotel and relatively close to the airport if transiting through. Good restaurant and very helpful staff. Clean, spacious rooms with views of the national park. Definitely worth a visit on a trip to Nairobi

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Helpful?
Thank amish106
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am very pleased to learn about your experience and look forward to welcoming you back.

Reviewed 1 week ago

I used this for its convenience to the airport. The were great about airport pick up and drop offs, and the hotel is very comfortable all the way around (but note that hotel transport is not included). The staff were super professional and helpful. I got a very massage at the spa, and the gym is decent too. The rooms...

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Helpful?
Thank Jill P
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to welcoming you back.

Reviewed 1 week ago

From the minute you step into this establishment, one is blown away by the exceptional service. I had the best carrot cake muffin I have ever had and the restuarant has the best food! Breakfast was heaven. If you are in Nairobi on business, this is the best place because after a long day you want to be in a...

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Helpful?
Thank Pearl M
Ghulam S, General Manager at Ole Sereni, responded to this review

I am truly delighted to learn about your experience and thank you for sharing it. We look forward to having you back with us soon.

Nairobi
Reviewed 1 week ago

Hotel rooms are simple but functional. Pick up and drop of from Nairobe airport went very well and timely. The restaurant and bar area are very good and open very late at night what is good because we arrived very late. The location is also perfect, very close to the airport, so not long in traffic in Nairobe.

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Helpful?
Thank abrahamk665
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to welcoming you back.

Reviewed 1 week ago via mobile

Firstly the check in was a joke, took almost 40 minutes to complete. We were under the impression airport shuttle was complimentary with the package we had booked so we ordered two. On settling the bill later that evening as we had very early flights, we were told that they weren't. It then took another hour of discussion for them...

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Helpful?
Thank Janelle M
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for taking time to share your feedback. I have taken stock of your concerns regarding Check-in time and noise in the restaurant. We ensure they are addressed with outmost priority. May I mention that it was your assumption that the Airpot Transfers where included which they were not and calling the hotel as 'Scamming Foreign Customers' for that...

Nairobi, Kenya
Reviewed 1 week ago

Set on the parkside of the only game park in a city,this hotel is nice and cool.You can see the savanna ecosystem from the main restaurant where you can spot Antelopes,Zebra,Ostrich,Baboons etc.Very nice place to unwind after a heavy day.

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Helpful?
Thank burnettkilasi
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you for sharing your positive feedback. We look forward to welcoming you back.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 9,099 - ₹ 23,590 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#10 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#15 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
13 questions
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Rotterdam, The Netherlands
Indianapolis, Indiana

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Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overlooking the reserve”
 of 5 bubbles 619pearlm, 1 Dec 2016 | Read review
“Room is simple, but everything else is very good”
 of 5 bubbles abrahamk665, 30 Nov 2016 | Read review
“N/A never spent a night”
 of 5 bubbles burnettkilasi, 29 Nov 2016 | Read review
“Ask for a room on the game park side”
 of 5 bubbles Christy1961, 27 Nov 2016 | Read review
“Find another hotel if you can”
 of 5 bubbles Googan28, 25 Nov 2016 | Read review
5 of 5
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