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Ole Sereni

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1,223 Reviews from our TripAdvisor Community

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Showing 1,138: English reviews
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London, United Kingdom
Reviewed 3 days ago NEW

Backing onto Nairobi National Park, the Ole Sereni is a modern hotel, but with traditional Kenyan/East African style. We arrived at the hotel and were greeted by one of the Reception team who welcomed us and provided us with our room cards. The rooms are relatively spacious with air-conditioning and a toilet-come-shower room. The room I had overlooked the bypass,...

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Helpful?
Thank Dom9610
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to having you back with us soon.

London
Reviewed 1 week ago via mobile

Our first acquaintance with this hotel was at the start of our 12 days safari in Kenya when we did a few hours stop over first thing in the morning with our safari guide between the airport and Lake Naivasha, our first destination. Our guide had suggested that we have a coffee there. We made mistake of sitting down for...

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Helpful?
Thank VdM117
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I am pleased to learn that your stay was pleasant. I have taken your feedback on our Breakfast Price and we will address it. We look forward to welcoming you back.

Seattle, Washington
Reviewed 1 week ago via mobile

The main pro was the location - a quick ride from the international airport (with a shuttle bus that costs $12.50 each way) and right on the edge of the Nairobi national park. The facilities were great - lots of restaurants (there's not much outside of the compound), a fantastic gym, and security was serious and thorough. The views are...

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Thank loveDCA
Stevenage, United Kingdom
Reviewed 1 week ago

We stayed here on our way to the coast, arriving on a late flight from the UK. Only 20 mins from the international airport it was ideally located for our early morning flight to Mombassa. We even managed a midnight dinner in the 24hr restaurant on the terrace overlooking Nairobi National Park. Our room was spacious and well furnished and...

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Helpful?
Thank Escape-overseas
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your experience. I am very glad to learn your stay was pleasant and look forward to welcoming you back.

Sydney, Australia
Reviewed 2 weeks ago

Ole Sereni was our hub for our recent trip to Tanzania and Kenya. Located close to both the international airport and Wilson airport, Ole Sereni was a great choice. Staff at reception are friendly professional and courteous. We checked in three times during our trip and each time was the same, seamless. The rooms are very comfortable and spotlessly clean,...

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Helpful?
Thank Steve F
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for giving us Full Points. I am very pleased to learn about your experience and we look forward to welcoming you back.

Nairobi, Kenya
Reviewed 2 weeks ago

Very lovely and serene place. The reception i got even from a phone call was awesome...a very helpful lady and her attitude really nice...m sorry cant recall her name.The receptionist,Yvonne..making sure i get good service and room. Dinner was really good and waiter too.My room was comfortable and clean.The breakfast was awedome and service reslly good..kudos to Joy.,she made me...

Review collected in partnership with this hotel
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Thank finding2keep
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am pleased to learn about your experience and look forward to having you back with us.

United States
Reviewed 2 weeks ago via mobile

We returned to Ole Sereni on our recent trip to Kenya, spending the night before traveling on to Kisii. Convenient to the airport and so nice to have food available in the restaurant after a late night flight. We even saw an impala as we ate some pizza. The staff was very warm and friendly. And the breakfast was delicious....

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Helpful?
Thank GlobalRambler
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. I am pleased to learn that your stay was pleasant and we look forward to welcoming you back.

San Jose, California
Reviewed 3 weeks ago

We stayed here on our last night in Kenya, saw some game from the balcony, enjoyed good food in the main restaurant, had excellent service, the shower was hot with good water pressure, internet was fast, beds were clean and comfy and the Uber to the airport was $5 and took less than 10 minutes.

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Helpful?
Thank matthewastauffer
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your positive feedback. We look forward to welcoming you back.

Nakuru, Kenya
Reviewed 3 weeks ago

Very good service indeed: efficient, thoughtful and courteous from reception to room service. The restaurant service is v good too, and the choice of venues [different menus] is attractive. I had a tough stake; it was immediately replaced.

Review collected in partnership with this hotel
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Thank johnrR2852IU
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for taking time to share your feedback. I am pleased to learn about your experience and look forward to welcoming you back.

London, United Kingdom
Reviewed 3 weeks ago

We flew in from the Masai Mara and had four hours before check in for our London flight. This hotel is a great place to spend a few hours. The bar/ coffee shop overlooks the Nairobi National Park where the animals roam freely. We enjoyed a light meal and a glass or two of wine before going to the Airport....

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Helpful?
Thank MarisJ1611
Ghulam S, General Manager at Ole Sereni, responded to this review

Thank you so much for choosing our services for your short stay. I am pleased to learn that your stay was pleasant and look forward to welcoming you back.

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ole Sereni is a premium wildlife resort strategically located just off the Mombasa road overlooking the Nairobi National Game Park. Centrally positioned between the international airport and the city center, this is the only hotel bordering the wilds of the National Park. Ole Sereni offers all comforts and services to the business as well as leisure travelers and enjoys proximity to the central business district, international organizations, financial institutions, government offices and industrial area. ... more   less 

Additional Information about Ole Sereni

Address: Mombasa Road, Nairobi 00500, Kenya
Region: Kenya > Nairobi
Price Range: ₹ 14,027 - ₹ 18,035 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ole Sereni 4.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Hotel Style:
#9 Spa Hotel in Nairobi
#13 Family Hotel in Nairobi
#14 Business Hotel in Nairobi
#16 Luxury Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Ole Sereni staff and other travellers.
15 questions
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Questions? Get answers from Ole Sereni staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are off corridors - try and get one far away from the doors connecting to the main stair way.”
Dom9610, 23 Apr 2017 | Read review
“Ask for a room overlooking the National Park”
stevefI4622GQ, 11 Apr 2017 | Read review
“Pick something on the park side of the hotel for a chance to see animals from your balcony.”
matthewastauffer, 5 Apr 2017 | Read review
“If you are there during day time, a room facing the park is nice, even though few animals seem to come close enough to see.”
Plumesie, 28 Mar 2017 | Read review
“Try the Masai suite”
  • Masai suite
  • Masai suite
  • Masai suite
  • Masai suite
  • Masai suite
188sanac, 23 Mar 2017 | Read review
5 of 5