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    Crowne Plaza Hotel Nairobi

    Kenya Road Upper Hill | PO Box 25574, Nairobi 00100, Kenya
    011 91 124 455 1263
    Hotel website
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    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
    US$ 217
    US$ 209
    SAVE US$ 8
    US$ 217
    US$ 217
    Traveller (163)
    Room & Suite (72)
    Dining (40)
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    Overview
    • Excellent40%
    • Very good43%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “big joe” (7 reviews)
    “upper hill” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Crowne Plaza Hotel Nairobi
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    Radisson Blu Hotel, Nairobi Upper Hill
    316 reviews
    #14 of 169 hotels in Nairobi
     
    InterContinental Nairobi
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    Fairview Hotel
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Reviews (593)
    There are newer reviews for Crowne Plaza Hotel Nairobi
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    201 - 205 of 555 reviews

    Reviewed 29 September 2015 via mobile

    Nice hotel located in new business district. Close to offices in Upper Hill. Good connection to mombasa road and airport. On wensdays are very nice events in the bar. Ask for Big Joe as taxi driver very nice guy and helpfull.

    1  Thank Pawel H
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded 5 October 2015

    Dear Lynette , firstly a huge thank you for all the positive feedback received from yourself , I will personally give every staff member mentioned the recognition they deserve. We look forward to welcoming you back to Magical Kenya Kind Regards Allan Clingham

    Reviewed 27 September 2015

    Still somewhat difficult to access due to construction but apparently getting better. Traffic can be especially congested on the return back in the afternoon. Rooms are ok. Service is also ok. Restaurant is nothing special. No real surprises.More

    1  Thank Addisgourmand
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded 5 October 2015

    Dear Addisgourmand , a huge thank you for the constructive feedback received , the road project is almost complete and this would allow good flow to and from the main roads leading to the airport and the CBD , secondly the hotel embarked on a...More

    Reviewed 23 September 2015 via mobile

    Hotel renovations seem to still be ongoing here (e.g. Pool, breakfast area etc) but decent service overall- small mixup with prepaid room was resolved without issues and slow breakfast service improved the next day. Overall however, concierge and staff were responsive and always around to...More

    Thank MoKad
    Response from CPNBO_Management, General Manager at Crowne Plaza Hotel NairobiResponded 24 September 2015

    Dear Mr Mokad Firstly my apologies for the few errors that occurred during your stay, I personally will notify the department heads concerned. Secondly yes we are currently still busy with our soft hotel foyer and restaurant refurb, hopefully this will be completed at the...More

    Reviewed 17 September 2015

    Negative point the hotel is in the middle of nowhere and you need a taxi- hotel -more expensive- to have a drink or eat outside. For an hotel of that level and food cost -food could be of higher quality. The rooms and the service...More

    Thank PierreGe17
    Response from CPNBO_Management, Marketing Executive at Crowne Plaza Hotel NairobiResponded 19 September 2015

    PierreGe17, Thank you for taking time to share your comments. I will share your comments with the team. Regards, Linda Jabesh

    Reviewed 16 September 2015

    Stayed at the Crowne Plaza a few times for business and always enjoyed it because it is always the same good quality. Breakfast choice is good, room service is actioned very quick, staff are friendly and the Wifi is good.

    Thank JCThobois
    Response from CPNBO_Management, Marketing Executive at Crowne Plaza Hotel NairobiResponded 19 September 2015

    Hi JCThobois, It is great to hear that you enjoyed your stay here with us. I will share your thoughts with the team and hope to see you here again in the near future. Regards, Linda Jabesh

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 185 - US$ 250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Romantic Hotel in Nairobi
    • #10 Spa Hotel in Nairobi
    • #16 Business Hotel in Nairobi
    • #20 Luxury Hotel in Nairobi
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 206
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, IHG, Travelocity, Orbitz, Expedia, TripOnline SA, Cheap Tickets, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Crowne Plaza Hotel Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Nairobi >
    • Upper Hill Estate
    Add Photo Photos
    Traveller (163)
    Room & Suite (72)
    Dining (40)
    Pool & Beach (5)
    Hotel & Grounds (144)
    Bathroom (14)
    Business Centre & Event Rooms (10)
    Nearby
    InterContinental Nairobi
    1,045 reviews
    1.46 km away
     
    Radisson Blu Hotel, Nairobi Upper Hill
    316 reviews
    .20 km away
     
    Fairview Hotel
    1,297 reviews
    1.15 km away
     
    Sarova Stanley
    1,173 reviews
    1.98 km away
     
    Nearby Restaurants
    Pango Brasserie at the Fairview
    98 reviews
    1.12 km away
    Flame Tree Restaurant
    96 reviews
    1.31 km away
    Bhandini Restaurant
    61 reviews
    1.40 km away
    Mukutan Garden Cafe
    65 reviews
    1.17 km away
    Nearby Attractions
    Kenyatta International Conference Center
    400 reviews
    1.55 km away
    Railway Museum
    174 reviews
    1.05 km away
    Nairobi Gallery
    67 reviews
    1.54 km away
    Central Park
    63 reviews
    1.59 km away
    Ask a question
    Questions & Answers
    mygutierrez7
    23 August 2017|
    AnswerShow all 6 answers
    Response from danielmbaabu | Property representative |
    Yes we do but depends on the time. From 1 am to 5 am, you have to pre-book.Thereafter they will be an extra charge.
    1
    Vote
    goodkaiya
    5 May 2017|
    AnswerShow all 2 answers
    Response from anthonykngunga |
    Yes all guestrooms have hairdriers
    1
    Vote
    Faith F
    3 May 2017|
    AnswerShow all 10 answers
    Response from anthonykngunga |
    Yes it does include breakfast and all taxes
    1
    Vote
    Room Tips
    "the hotel is quieter and all are fit to relax and do a nice successful business deal, all rooms are good."
    Read review
    "If staying over a weekend maybe ask for a higher floor in case of any functions/noise."
    Read review
    "Chose rooms farthest away from ground floor. All rooms are almost equally good."
    Read review
    "Great view of the city with wonderful employees like Carol."
    Read review
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