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Crowne Plaza Nairobi

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Traveller (203)
Room & Suite (98)
Dining (39)
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Overview
  • Excellent46%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“upper hill”(32 reviews)
“club floor”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from Crowne Plaza Nairobi
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Rooms
29 Jul30 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (705)
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Traveller rating
286
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286
267
69
21
18
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All reviewsbaraka restaurantupper hillclub floorpillow menuihg memberbusiness hotelfitness centerbusiness triproom servicethe hotel is cleanmain restaurantcomfortable roomsairport transfertaxi servicebreakfast buffet isconference facilitieswilson airport
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1 - 5 of 661 reviews
Reviewed yesterday via mobile

Placed in a business area with easy access from the city centre. Comfortable and safe parking available. Elegant and beautiful facilities with friendly staff. Big conference facilities with lots of fresh air. Good spot for quiet business meetings.

Thank Wacheke
Hotel's Favourite
Reviewed 1 April 2018

Went in Kenya for work, running a workshop that happened in the hotel. I got there all I need both for the workshop (20+ people) and myself : a outlet adaptor that I had forgotten at home, a nice gym with a pool, a rower,...More

Thank Philippe D
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 3 April 2018

Dear Philippe, Thank you for taking time to review us, your 5 star review and high recommendation. We’re elated to read that you enjoyed your Crowne Plaza Nairobi experience and the friendly and attentive service. We strive to provide our guests with amenities and services...More

Reviewed 5 days ago via mobile

We only stayed for one night to rest after a long flight. We was som lucky that we all was upgraded to suite. The rooms was huge. The staff was very friendly and really did their best to make us comfortable. A bit disapointed about...More

Thank Ingrid K
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 4 days ago

Dear Ingrid, Thank you for sharing your great 5 star review with us. We're happy that your stay with us was very nice and that you appreciated the upgrade to a suite and the friendly staff. We take guest feedback seriously and it would be...More

Reviewed 1 week ago

Excellent hotel in mid of Nairobi. Its a high security hotel near to CBD and various businesses in Upper hill. There is an excellent buffet spread. Room service takes time and rooms have very good beds.More

Thank Sunil G
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 6 days ago

Dear Sunil, Thank you for sharing your great review with us. We're happy that your stay with us was excellent and that you found the security high, buffet spread excellent, and the very good beds in our rooms. Such great feedback lets us know that...More

Reviewed 1 week ago via mobile

First visit to Nairobi. Overall a solid hotel. Few minor points need improvement. The checkin by Naomi was excellent and most friendly. Free good WiFi throughout the hotel including the annex area. The room and bed comfortable. Would have preferred phone charger / electric outlet...More

Thank JeddaCath
Response from Makandi L, Marketing Manager at Crowne Plaza NairobiResponded 6 days ago

Dear Guest, Thank you for sharing your great review with us. We're happy that your stay with us was great and that you enjoyed the complimentary and strong WiFi, comfortable room and bed, spacious bathroom, great breakfast, friendly service and check in by Naomi. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 158 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#12 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 158 - US$ 257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Nairobi
#12 Spa Hotel in Nairobi
#16 Business Hotel in Nairobi
#21 Luxury Hotel in Nairobi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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