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Radisson Blu Hotel, Nairobi Upper Hill

Traveller (357)
Room & Suite (58)
Dining (33)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The new Radisson Blu Hotel, Nairobi offers a sophisticated retreat in Upper Hill, the central business district within this commercial centre of East Africa. Enjoy the peace of fresh, spacious rooms in a city renowned for its vibrant culture. Terrace, grill and poolside dining options make flavourful meals a breeze, while the outdoor pool serves as an enticing urban oasis. Grab a drink indoors or out, renew at our wellness centre and host dynamic meetings in world-class conference facilities.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Business
HOTEL CLASS
655Reviews
375Photos
5Q+A
75Room tips
Traveller rating
  • 409
  • 174
  • 42
  • 19
  • 12
Time of year
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  • English
Popular mentions
Hellen managed to provide great information of the hotel and was able to suggest for me locations that I could purchase a local line as I was travelling within the country. She has great demeanour, friendly & quick service. Keep it up !!!!
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It was awesome... Very awesome... I would want to be here again and again. The dessert is in another level.. Your money is well spent for the quality of food is great. I encourage everyone to try this hotel and restaurant...
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Response from TM2016HH, Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 2 days ago
Dear Millicent, Thank you very much for posting this amazing review. I am delighted to hear that we have met your expectations. Your kind comments are very much appreciated. I do appreciate your comment about our food quality. We are looking forward welcoming you back to the Radisson Blu Nairobi Upper Hill and aim your next visit will be more enjoyable. Best regards Taha Mansour Hotel Manager
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She was serving tables at Radisson Blu Hotel Upper Hill. She thought she was only holding a tray but unbeknownst to her she was holding something special. She stood out. She had it. That thing you can’t place your finger on. She had the right type of confidence, the type you
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Response from Pioneer814713, Front Office Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 2 days ago
Dear SLYANDY, Thank you for your kind words in regards to the service you received from Ursula. Indeed she is no longer with us. I am however happy that you met Geoffrey who still made you feel at home. We believe in growth, and therefore, we let the team spread their wings when great opportunities come their way. We are here for you, and I am sure the team will create different enjoyable moments for you. Best Regards, Mboje Mwajasi Front Office Manager
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My first stay at this hotel and I will be back. The service I received from everyone including the security team at the front gate to the spa and Chop House restaurant was excellent. The latter produced a Superb fillet steak accompanied by perfectly cooked chips and a lovely
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Response from Pioneer814713, Front Office Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 6 days ago
Dear GrizzNP, Thank you for taking time to review us with a very motivating feedback. I am truly happy that you enjoyed our services and hospitality. Please come back soon. Regards, Mboje Front Office Manager
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It was an absolute joy to stay at this sensational hotel. The room was spacious and modern, very comfortable bed. Food and service amazing, and the staff were just so helpful. Nothing was too much trouble. The hotel was comfortably luxurious, with a great pool and gym. I
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Response from Pioneer814713, Front Office Manager at Radisson Blu Hotel, Nairobi Upper Hill
Responded 1 week ago
Dear markymarkyorkshire25, Thank you for staying with us and I am delighted that you enjoyed your stay with us and our hospitality. It is always such a motivation to the staff when such reviews come through. Come back soon so you can have more great moments created! Best Regards, Mboje Front Office Manager
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12345612
Do you have a steam room or sauna?
Yes. At the health club
0 votes
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How far in time and distance from Wilson please?
without traffic it should be 10-15 mins but if it's rush hour could even take 2 hours
0 votes
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hi , do they have smoking rooms ? KR
Dear Samer, thank you for your enquiry. All our rooms are non smoking. Thank you. Ronny.
0 votes
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What was the cost of taxi from airport to the hotel? Thank you
Hi it costs between 18$ to 25$ we now have uber taxi services which could be cheaper depending on rush hour. Hope this helps
1 vote
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"Ask for a higher floor room for great views!"
"The rear of the Hotel has the best views."
"The 8th Floor has superb views."
"Choose the room that is facing downtown"
"best view, good security, great staff"
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12345615
PRICE RANGE
US$ 164 - US$ 242 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
271
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