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Trademark Hotel

Traveller (21)
Room & Suite (16)
Dining (6)

About

Location
Cleanliness
Service
Value
Trademark Hotel, a spirited clubhouse for the city’s growing cultural and diplomatic community designed to reflect the exploding creativity and innovation of the Kenyan capital is now open. The 215-room hotel comes from the makers of Tribe, a pioneering lifestyle property that set a new benchmark for design-driven, high-end hospitality in the city when it opened nearly a decade ago.
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Property amenities
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Free parking
Airport transportation
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL CLASS

Location

Full view
145Reviews
50Photos
2Q+A
5Room tips
Traveller rating
  • 73
  • 58
  • 12
  • 1
  • 1
Time of year
Traveller type
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  • English
Popular mentions
The staff were very friendly and helpful in coordinating the business trip requirements before and during the trip! They also organized transport and packed lunch that worked out great for our team's day trips out of Nairobi. Very professional and reliable, just as they were the
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Review collected in partnership with this hotel
Response from Shaileen S, General Manager at Trademark Hotel
Responded 2 days ago
Dear Getaway40962324650. Thank you for taking the time to post a very positive review of Trademark. We truly are proud of our team and I'm so glad to know that they took good care of you. Most importantly - they were consistent from the year before. I hope you will choose Trademark for your next visit and we look forward to hosting you again soon. Regards, Shaileen
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The staff at this hotel were very helpful though a call out to Joseph who for someone so young could always find a solution for your challenges! This first class service was very much appreciated. The location of the hotel was ideal for my meetings and having the Village
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Review collected in partnership with this hotel
Response from Shaileen S, General Manager at Trademark Hotel
Responded 2 days ago
Dear Camper61728078514, Thank you for your raving review! Joseph will certainly appreciate reading this - he truly is a superstar. I'm glad to know that enjoyed your stay and Joseph look's forward to welcoming you back soon. Regards, Shaileen
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It is a good Hotel, access to the mall was easy, the daily rates are reasonable , breakfast is a feast and room serve is great. Compliments to the chef. However it takes a good ten minutes to get hot water to run for a shower and that did not sit well with me.
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Review collected in partnership with this hotel
Response from Shaileen S, General Manager at Trademark Hotel
Responded 2 days ago
Dear Nomad08517595312, Thank you for taking the time to post your review. I'm glad you enjoyed your stay with us and I will certainly pass on the compliments to our chef. I do apologize for the hot water issue - it seems we ran into a slight hiccup with some water valves however that has since been resolved. We hope on your next visit, this will not be an issue. Regards, Shaileen
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I have appreciated my stay in the hotel with good location and quality of services . * I also appreciated service provided by receptionist and cleaning services. My room was always clean. However, I experienced and incident as my access key got blocked on 13 March though I was
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Review collected in partnership with this hotel
Response from Shaileen S, General Manager at Trademark Hotel
Responded 2 days ago
Dear FellowTraveler115436, Thank you for taking the time to post your review. I'm glad you enjoyed your stay apart from the little hiccup with your key - I do apologize for that. I hope you will make us part of your next journey. Regards, Shaileen
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Loved it! Stayed there overnight for my birthday and the staff sent over complimentary cake and extended my checkout to 6pm on the second day so my family got to come and hang out, they loved the swimming! Also got free recreation vouchers (option of bowling/trampoline/under the
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Response from Shaileen S, General Manager at Trademark Hotel
Responded 2 days ago
Dear WambuiMW, Thank you for a wonderful review! Happy birthday again! I'm glad you enjoyed it and that we were able to make it a memorable one. Don't forget us on the next celebration :) Regards, Shaileen
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Photo provided by managementTrademark Hotel
Guest room
Separate toilet with door
Open concept
Open concept
Comfy bed, spacious room
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1234
Dear Aprilterri, I have sent you a private message answering your questions. Regards, Shaileen
1 vote
What bar and restaurant services are available here?
We have the Harvest restaurant and bar located on the 2nd floor of the hotel; in addition to this, we have several food outlets around the mall and in the food court area as well. Our restaurant has a wine room and a fantastic new menu which I'm sure you will enjoy.
2 votes
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"5 floor at the back was nice and quiet"
"Make sure you are not allocated a connecting room since there is no noise isolation"
"Do try the food at the food cost just as you come out of the Lobby - excellent choice available."
"Until mall construction is complete, ask for a room on the other side of the building."
"There a few parts of the hotel that are still under construction so during the day there was some loud banging."
PRICE RANGE
US$ 160 - US$ 269 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
215
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