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Four Points by Sheraton Nairobi Airport

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Traveller (244)
Dining (92)
Video (1)

About

Location
Cleanliness
Service
Value
Conveniently located within the Jomo Kenyatta International Airport Complex, The Four Points by Sheraton Nairobi Airport hotel is the ideal stopover for travellers. Whether you’re on business and needing a functional space to work or schedule meetings, or a leisure tourist wanting a respite from the African heat before your next journey, our hotel offers a warm and invigorating space.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
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HOTEL CLASS
Hotel links
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239Reviews
382Photos
10Q+A
29Room tips
Traveller rating
  • 155
  • 64
  • 16
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Popular mentions
I love the Four Points by Sheraton at the airport. It is a great place to relax before your safari after international travel. I take groups to the Masai Mara. On the way in we get in at night, this hotel is located five minutes from the airport. Our flights normally come in at
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After traveling for almost 26 hours (with a toddler) we were greeted by James who was friendly and took us to our shuttle. We were impressed by the hotel - the decor, ambience and the service. The most impressive thing was the bed set up arrangement organized by the
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I would have given a 5 but my checkin(Cornelius)and checkout(Daniel) experiences weren’t so hospitable...the rooms are nice with strong internet connection and despite being next to the airport you don’t hear plane noises,bathroom a bit small though.nice welcome amenities in the
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We took good advise and booked a room for the 6 hours we had after our safari and before our flight home. This hotel is minutes away from the airport and having a shower and drinks at the roof top bar was an unexpected gem of our trip.
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Response from VivekM264, General Manager at Four Points by Sheraton Nairobi Airport
Responded 2 weeks ago
Dear W9415HAjeffg. We are delighted to have been your chosen hotel during your recent stay in Nairobi. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Nairobi Airport and we hope you choose to create more memories with us whenever your travels bring you back to Nairobi. We look forward to welcome you to our hotel. Thank you and kind regards
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Useful place to stay on a layover before a connecting flight – within the confines of the airport perimeter…..decent, clean rooms…..pleasant pool area and efficient, friendly staff……food is OK but, our dinner with wine (in the downstairs restaurant) was pricey (our meal with a
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Response from VivekM264, General Manager at Four Points by Sheraton Nairobi Airport
Responded 3 weeks ago
Dear Henzelln. . We are delighted to have been your chosen hotel during your recent stay in Nairobi. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Nairobi Airport and we hope you choose to create more memories with us whenever your travels bring you back to Nairobi. We look forward to welcome you to our hotel. Thank you and kind regards
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King-Size Bedroom
Inside room view from bathroom
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12345613
They do accept guests to their restaurant. However they may charge you for the transfer as this is free for guests who overnight
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Hi, sharing you the contact number of the General Manager Mr. Vivek Mathur, cell +254701990040 Thank you
0 votes
Is the complimentary shuttle to the airport a 24h service?Thank you
Absolutely, but you need to inform the hotel of your flight schedule.
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12
"Top floor is great"
"Check the status of room sound proofing. Room 415 was terrible."
"Consult the Reception for a view of the room before you check-in"
"quiet and well appointed rooms."
"I think any room would be okay!"
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123456
PRICE RANGE
US$ 150 - US$ 237 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
172
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