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Four Points by Sheraton Nairobi Airport

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9042/1044 Tower Avenue Jomo Kenyatta Intl Airport, Nairobi 00606 Kenya
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (467)
Dining (177)
Videos (2)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Nairobi Airport
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
Travellers' Choice
Conveniently located within the Jomo Kenyatta International Airport Complex, The Four Points by Sheraton Nairobi Airport hotel is the ideal stopover for travelers.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Free airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Rooftop bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Makeup services
Manicure
Massage
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Swahili
Hotel links
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499Reviews19Q+A55Room tips
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momlindsay wrote a review Jun 2022
Dallas, Texas138 contributions99 helpful votes
I’ll stay there again when flying through between flights. We stayed there 2 times this month. Staff super friendly. Breakfast was delicious! Met our needs easily and the bed was comfortable. It’s not brand new but not run down either. Appreciated they have toiletries in the bathroom and complimentary airport pick up and drop offs.
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Date of stay: June 2022Trip type: Travelled with family
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 2 weeks ago
Dear Momlindsay, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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collins wrote a review May 2022
1 contribution
From the moment you arrive at the premises, the friendly security guards usher you in. The ambiance is top notch and the decor eye catching. I headed over to the Tazama bar at the rooftop where I meet the bubbliest Barman, Bildard, who welcomes me to the bar. After a few small talks he suggests I try his ‘old fashion’ cocktail. This is now my favorite cocktail. *I recommend you also try the teriyaki wings, finger licking.* I had a great evening at the bar and kudos to billdad once again. Looking forward to visiting once again with my family and friends.
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Date of stay: May 2022Trip type: Travelled solo
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 5 weeks ago
Dear Collinsk2021 On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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Vicky M wrote a review May 2022
11 contributions4 helpful votes
My fourth time here and I would come again. Great interior decor , comfortable and cost room that = to peaceful sleep. Not too large but just right ! All amenities provide for a traveler on transit. Perhaps a tooth brush and paste could be added Breakfast caters for a variety of cultures. Staff pleasant and professional
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Date of stay: May 2022
Value
Location
Service
Room Tip: Rooms facing road to airport have a great view of the park
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 26 May 2022
Dear VickymE7992KP , On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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Richard B wrote a review May 2022
Pompano Beach, Florida28 contributions11 helpful votes
If you are looking a hotel nearest to airport, this is the one. We had stayed here before pre-Covid and again it didn't disappoint. If you are landing late in the evening or your departure is late in the day. This is really the best choice, for the money. Especially, if you are departing Kenya, as the traffic around the airport is horrific and you may miss your fight. The location is perfect, you never leave airport property and it will only be a 5 minute drive from hotel to airport terminal. The rooms have thick glass you never hear plans landing or taking off. The room is the standard that is expected of the Sheraton and the food in the restaurant is good with a variety of selections. Also, if you need more time in the room if you're flight is really late. Pass the check out time, requests more time at the front, the fee is very nominal.
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Date of stay: May 2022Trip type: Travelled on business
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 16 May 2022
Dear Richard B. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us. We look forward to welcome you to our hotel. Thank you and kind regards
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Rijo M wrote a review Apr 2022
5 contributions
The hotel is nice and kept its standard well. The food was remarkable. The two days I spent there brought my Indian taste buds back. Appreciate the teamwork of the restaurant staff to get the best to our tables. Also, the staff was well accommodating during my stay.
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Date of stay: April 2022Trip type: Travelled solo
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 13 Apr 2022
Dear RijoM10 On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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Naples Nomad wrote a review Mar 2022
Naples, Florida312 contributions209 helpful votes
Once again, I wish Tripadvisor would give a half star option, as this hotel deserves a solid 4.5. It was a great hotel, very clean and well maintained, It is about a 5 minute ride on the shuttle to the airport and very convenient to say the least. Make sure you contact the hotel in advance to request the shuttle before you arrive at the airport. Check in was very easy, staff was attentive and did their jobs quite well. They were also very informative about the area and suggestions for meals outside the hotel. The room was very large, very modern, and very well maintained. I was impressed with how new everything seemed. Internet was pretty good speed (able to download, stream, etc.). Meals for roomservice offered a pretty decent selection of world cuisines to choose from which was a nice touch. I strongly recommend the paneer dish which was very good. Prices were surprisingly low for a hotel. Breakfast was also very good downstairs. I would suggest the free breakfast option when you book. I would stay here again if in Nairobi. The hotel was definitely worth the price. I stay in a lot of hotels and this was a very solid 4 star hotel that provided exceptional service. Came with a large working out area and a pool to enjoy. I also noted a number of pilots staying there which typically means its a smart choice. My only complaint was I had sent a request through the phone app for additional pillows and coffee pods which unfortunately was not addressed. That is a very minor detail, however.
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Date of stay: March 2022
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 27 Mar 2022
Dear JamesEMoon, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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RBurnet wrote a review Mar 2022
United Kingdom50 contributions44 helpful votes
I booked a day room at the hotel before my flight back to London. The check-in staff were very polite, helpful and efficient. I needed a document printing out which they happily did for me. The courtesy transport to the airport was an absolute godsend. Not only is it a one-on-one service which runs every few minutes, the wonderful driver will assist in getting you through the chaos at the airport terminal. It would have taken me at least a further 30 minutes without his guidance. I shall definitely book to stay here next time I'm in Nairobi.
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Date of stay: March 2022
Service
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 23 Mar 2022
Dear RBurnet , On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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Rishi wrote a review Mar 2022
New Delhi, India120 contributions59 helpful votes
A cosy hotel by the airport which provides 5 star comfort and services by their extremely helpful staff. I always believe a hotel makes its guests welcome by warm and welcoming staff, this hotel offers that warmth. The hotel has a very nice roof top bar and restaurant by the pool side. The open air restaurant is a delight, with a DJ and a bar, offers you views of the airport and the open park opposite the hotel. The cafe and restaurant has very warm staff who welcome you with a warm smile. Chef Mr Pandey has curated a buffet which suits all kinds of diets, Western, Indian and Kenyan. Ms Anna was really helpful and deserves a special mention. A special mention of the front office staff, Ms Nadia who is ever ready to help guests with information for travel, room change assistance and any information. The hotel has a good gym and steam facility. A good visit if you looking for a comfortable hotel and don't mind staying away from the city.
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Date of stay: March 2022Trip type: Travelled on business
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 23 Mar 2022
Dear Rishi B On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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Ghani Khan wrote a review Mar 2022
New Delhi, India2 contributions
I visited Sheraton Four points at Nairobi along with my parents. My mother visited the gym as she loves to be active.She was very well guided by Mr.Patrick. I have been working out in various gyms all over the world due m profession but I haven't seen a more dedicated and courteous gym trainer. Hail Mr Patrick.
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Date of stay: March 2022Trip type: Travelled on business
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 21 Mar 2022
Dear 631ghanik On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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Stephen F wrote a review Mar 2022
New York City, New York34 contributions8 helpful votes
This hotel is pretty great. It is within the international airport compound which makes it very convenient. Room rates are mostly reasonable. It has nice modern rooms with AC and has a REALLY lovely rooftop pool and restaurant. Great tasting food too! There is one downside - the prices for their food & drinks. It is outrageous for Nairobi standards. And even still outrageous for Nairobi hotel standards. As an example, a wrap (small piece of beef, tomatoes, onions, and lettuce is 1700 KES and does not come with fries or any other side. This is one example of many. Despite the fact that this hotel is frequented by international travelers, let's please not rip them all off. Great hotel otherwise and a GREAT place to stay to reduce travel stress before or even after your flight.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Vivek Mathur, General Manager at Four Points by Sheraton Nairobi Airport
Responded 20 Mar 2022
Dear Fasbiguy On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Four Points by Sheraton Nairobi Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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PRICE RANGE
$180 - $230 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobi
NUMBER OF ROOMS
172
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Frequently Asked Questions about Four Points by Sheraton Nairobi Airport
Which popular attractions are close to Four Points by Sheraton Nairobi Airport?
Nearby attractions include African Heritage House (5.3 km), Leisurelinks Tours & Safaris Ltd (7.6 km), and Captains Club & Casino (7.9 km).
What are some of the property amenities at Four Points by Sheraton Nairobi Airport?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Four Points by Sheraton Nairobi Airport?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Nairobi Airport?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Nairobi Airport?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Four Points by Sheraton Nairobi Airport?
Conveniently located restaurants include Java House Jomo Kenyatta Airport, Captain's Terrace Restaurant, and panari hotel.
Are there opportunities to exercise at Four Points by Sheraton Nairobi Airport?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Four Points by Sheraton Nairobi Airport have an airport shuttle?
Yes, Four Points by Sheraton Nairobi Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Nairobi Airport have airport transportation?
Yes, Four Points by Sheraton Nairobi Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Nairobi Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Nairobi Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.