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My 2 night stay at the hotel was accommodating clean and good facilities, but it was extremely noisy at night until 4 am in the morning and milk should be supplied in the rooms. also shower head was not fixed properly
Other than it being at a Noisy environment. The Hotel is great and the services from receptionists, Waitress, Waiters, The manager..... they are Respectful, friendly and dedicated. Clean and well maintained rooms.More
Response from Imma2013, General Manager at Marble Arch HotelResponded 4 weeks ago
Greetings and thanks for taking your time to review us.
I am happy to note that you found our staff to be hospitable. We commit to continuous improvement.
It was great having you around and we hope this becomes your home whenever you visit the...More
I normally find this hotel very convenient and affordable especially when visiting business partners in the CBD.I was there last month and i noticed that the hot water in the room was running smoothly.The internet too has improved with good speed.The traditional breakfast was wau......I...More
Response from Imma2013, General Manager at Marble Arch HotelResponded 11 January 2018
Great to read your review! thanks for staying with us and for taking your time to give us your commendations. Thanks for noticing our investment in the solar heating system. Going green is the only way. Looking forward to seeing you again soonest.
The hotel is a hotel with 6floors no elevators, no refrigerator, bad bed, dusty window curtains and noisy environment. Not safe looks like where hoodlums would hang out. We had to check out that night couldn't sleep terrified .More
Thank Omololuwa B
Response from Imma2013, General Manager at Marble Arch HotelResponded 21 October 2017
Thank you for taking time to review your stay with us. We regret that your expectations were not met and sincerely apologize. We also wish to re-iterate that our hotel has been a safe choice for tourists, corporate and business travelers and it is regrettable...More
It was wonderful staying at this hotel with my girlfriend.Good hospitality especially from Rodgers a waiter.The rooms and other amenities were ok for a three star.Very convinient to walk around the capital city.we will definitely come backMore
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Response from Imma2013, General Manager at Marble Arch HotelResponded 11 September 2017
It is very humbling to know that you enjoyed your stay with us. We have noted that you were especially happy with Rodgers and have passed your compliments to him. We will definitely be honored to see you around the next time you are in...More