Marble Arch Hotel
Lagos Road off Tom Mboya Street, Nairobi 00400 Kenya
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Room & Suite (23)
Dining (7)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Marble Arch Hotel
Updated 04/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#88 of 364 hotels in Nairobi
Location
Cleanliness
Service
Value
The Marble Arch Hotel is a three-star facility located right within Nairobi City Centre. It has been a convenient choice for visitors to Kenya since it opened its doors in 1995. The hotel is located 30 minutes away from the Jomo Kenyatta International Airport and 10 minutes away from the world-famous Nairobi National Park, The Giraffe Centre and within walking distance of attractions such as the National Museum, the Railway Museum, Kenyatta International Convention Centre (KICC) and shopping malls. The hotel's unique architectural design reflects the warm opulence while still retaining a contemporary feel. The rooms are spacious and tastefully furnished with modern amenities to offer you a quiet, comfortable stay that is uncommon with many city hotels. Guests seeking a secure, pocket-friendly hotel for an overnight stay or long stay while in Nairobi find the Marble Arch Hotel an obvious choice. Our ample parking and business centre are just some of the additional bonuses. At Marble Arch Hotel our friendly, well trained staff is always on hand to meet your needs. We welcome you to enjoy our distinct brand of Kenyan hospitality whenever you are in town.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Shuttle bus service
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Private balcony
Room service
Safe
Iron
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Location
Full view
92Great for walkers
Grade: 92 out of 100
56Restaurantswithin 0.5 km
21Attractionswithin 0.5 km
51Reviews7Q+A11Room tips
Reviews
Traveller rating
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Popular mentions
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Dear Marble Arch Hotel Staff, Hanna & Jan would like to thank you for all the enjoyable stays we had in your hotel over the last 8 months. Your super friendly and hugely helpful staff has made our stays more than excellent. Amongst them but not limited to: manager Immaculate Kamau, the reception team Eva, Feddie and Sam, waiter Alex, room service Charles Mwangi and many others. Every time our taste buds were spoiled with tasteful dishes prepared by chef Charles Mbugua and frequently we enjoyed the lunch buffet. But the cherry on the cake was the hotel awarding us the suite room following our wedding. We have been appreciating it a lot keeping memorable thoughts forever. Thanks so much for your highly professional service! Hope to visit your hotel soon again. Hanna & Jan
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Date of stay: May 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have stayed at Marble Arch a few times and they have always been very lovely to us. It's a nice hotel. Very comfortable. The meals are lovely and very nice. Breakfast also is very nice. I would recommend this place. Good bless.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Immaculate Kamau, General Manager at Marble Arch Hotel
Responded 16 Mar 2021
Wow! great to hear you enjoyed your stay with us! We appreciate your kind feedback.
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The standard room I got had a balcony that provided a view that overlooked a busy street. I liked the view and the noise of busyness. If you’re a light sleeper you should request for rooms on the opposite side of the hotel. Rooms are clean but not too big.
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Date of stay: February 2019Trip type: Travelled solo
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imma2013, General Manager at Marble Arch Hotel
Responded 24 Jul 2019
Thanks for staying with us and for giving your kind review. welcome back!
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A good stay, with very helpful and smiling staff. The hotel is of a 3 star western standard, but has all of the amenities you require. The location is hectic and noisy at times. If arriving late at night, ensure that you use a driver to get you there.
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Date of stay: June 2018Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Imma2013, General Manager at Marble Arch Hotel
Responded 25 Jun 2019
Thank you for staying with us and for taking time to review us. Hope to see you again!
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My 2 night stay at the hotel was accommodating clean and good facilities, but it was extremely noisy at night until 4 am in the morning and milk should be supplied in the rooms. also shower head was not fixed properly
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Date of stay: February 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Other than it being at a Noisy environment. The Hotel is great and the services from receptionists, Waitress, Waiters, The manager..... they are Respectful, friendly and dedicated. Clean and well maintained rooms.
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Date of stay: October 2017Trip type: Travelled with friends
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imma2013, General Manager at Marble Arch Hotel
Responded 18 Feb 2018
Greetings and thanks for taking your time to review us. I am happy to note that you found our staff to be hospitable. We commit to continuous improvement. It was great having you around and we hope this becomes your home whenever you visit the city. All the best in all you do.
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I normally find this hotel very convenient and affordable especially when visiting business partners in the CBD.I was there last month and i noticed that the hot water in the room was running smoothly.The internet too has improved with good speed.The traditional breakfast was wau......I would definitely come back.I hope next time time i visit the elevator will be in place as promised.
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Date of stay: December 2017Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Always ask for the rooms facing the city center.they have very nice balconies and a good view of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imma2013, General Manager at Marble Arch Hotel
Responded 11 Jan 2018
Great to read your review! thanks for staying with us and for taking your time to give us your commendations. Thanks for noticing our investment in the solar heating system. Going green is the only way. Looking forward to seeing you again soonest.
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The hotel is a hotel with 6floors no elevators, no refrigerator, bad bed, dusty window curtains and noisy environment. Not safe looks like where hoodlums would hang out. We had to check out that night couldn't sleep terrified .
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Date of stay: October 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Imma2013, General Manager at Marble Arch Hotel
Responded 21 Oct 2017
Thank you for taking time to review your stay with us. We regret that your expectations were not met and sincerely apologize. We also wish to re-iterate that our hotel has been a safe choice for tourists, corporate and business travelers and it is regrettable that you thought otherwise. The online description of our rooms is clear on what is and is not included for a guest to make an informed decision. We have a suite that has a refrigerator, queen size bed, AC etc for those who seek such. Thank you for your feedback and we promise to work on the concerns raised. Best regards
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It was wonderful staying at this hotel with my girlfriend.Good hospitality especially from Rodgers a waiter.The rooms and other amenities were ok for a three star.Very convinient to walk around the capital city.we will definitely come back
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Review collected in partnership with this hotel
Date of stay: August 2017Trip type: Travelled as a couple
Room Tip: Take ones overlooking CBD.especially the suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Imma2013, General Manager at Marble Arch Hotel
Responded 11 Sep 2017
It is very humbling to know that you enjoyed your stay with us. We have noted that you were especially happy with Rodgers and have passed your compliments to him. We will definitely be honored to see you around the next time you are in Nairobi. The very best of wishes in all that you do.
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If you ever find yourself in need of an affordable, accessible and convenient layover in the city centre, go to the Marble Arch. Rooms are spacious and clean. the ambiance is good and staff very friendly. Did not love the food too much but there are alternatives nearby. Free wifi and the staff will arrange for a taxi on request. If you wish to have a quiet stay ask for a room at the back away from the noisy commuter vans picking passengers outside the hotel.
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Date of stay: June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$43 - $68 (Based on Average Rates for a Standard Room)
LOCATION
KenyaNairobiNairobi Central Business District
NUMBER OF ROOMS
41
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Claim Your Listing Frequently Asked Questions about Marble Arch Hotel
Which popular attractions are close to Marble Arch Hotel?
Nearby attractions include National Archives (0.4 km), American Embassy Memorial Garden (0.3 km), and Jamia Mosque (0.4 km).
What are some of the property amenities at Marble Arch Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Marble Arch Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Marble Arch Hotel?
Conveniently located restaurants include Thai Chi Restaurant - The Stanley Hotel, Thorn Tree Cafe, and K'Osewe Ranalo Foods.
Does Marble Arch Hotel have an airport shuttle?
Yes, Marble Arch Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Marble Arch Hotel have airport transportation?
Yes, Marble Arch Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marble Arch Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Marble Arch Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Marble Arch Hotel?
Many travellers enjoy visiting Dedan Kimathi Statue (0.3 km) and The Galton-fenzi Memorial (0.7 km).