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Tribe Hotel

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#10 of 164 Hotels in Nairobi
Certificate of Excellence
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1 room 2 adults 0 children
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Tribe Hotel
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798 Reviews from our TripAdvisor Community

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Showing 764: English reviews
Boston, Massachusetts
Reviewed 2 October 2015

Where do I start? This was my first trip back to Africa in almost 2 decades. The staff opened my cab door welcoming me home (the feels). Took my luggage to the front desk. Peter at the front desk was amazing! Warm, friendly, smiling. He explained the check in process,etc. Luggage got carried the few steps to my door. There...

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Helpful?
Thank Rumplestiltskin77
TribeHotel, Experience Manager at Tribe Hotel, responded to this review

Dear Rumplestiltskin77, Thank you very much for taking the time to write this wonderful review. We are happy that you enjoyed your stay with us here at Tribe and Jiko Restaurant. This will definitely be shared with the rest of the team. We look forward to welcome you soon again! Best regards, Sigrid – One Planet One Tribe

Pretoria, South Africa
Reviewed 1 October 2015

The Tribe Hotel is a beautiful hotel located adjacent to the Village Market shopping center. The rooms are modern with wonderful bathrooms. WiFi throughout the hotel but may not work reliably in the room. I experienced constant signal drops and had to sit in the lobby if I needed a steady connection. The staff is very helpful and friendly and...

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2Thank Barbara B
TribeHotel, Experience Manager at Tribe Hotel, responded to this review

Dear Barbara B, Thank you for taking your time to write this lovely review, it makes us very happy! We are very sorry to hear about the unreliable WiFi in room 236, this is something we are looking to solve as soon as possible, all the rooms should have WiFi – thank you for bringing this to our attention. Hope...

New York City, New York
Reviewed 28 September 2015

We stayed at Tribe our first week in Nairobi. (Actually, my husband arrived a few days earlier.) We were two people with a lot of luggage (because we're moved here) so the room was a little tight for us. Other than that, it was perfect. (And even that was more a situational element and not an issue with the hotel.)...

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Thank MrsJeff
TribeHotel, Experience Manager at Tribe Hotel, responded to this review

Dear MrsJeff, Many thank for your review – we appreciate it! It makes us very happy to hear that you choose to spend your first time in Nairobi with us at Tribe. And it makes us even happier that we meet your expectations. We hope to see you here soon again. Come join us next Sunday on our Bend &...

Nairobi, Nairobi, Kenya
Reviewed 27 September 2015

After a mid week wedding, and due to my brides work demands needed a quite, serene gate away that wasn't too far from the city. This happened to be an excellent choice. The welcome was great, the proximity to village market allowed us to shop for household items. Only downside for us was, the welcome note in our room was...

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1Thank WDYamo
TribeHotel, Experience Manager at Tribe Hotel, responded to this review

Dear WDYamo, Thank you for taking the time to review us here at Trip Advisor, your feedback is very important to us. It makes us very proud and honored that you decided to spend your honeymoon with us here at Tribe. My deepest apologies for the misplaced note card. We are delighted that you had a great experience here at...

Datchet, United Kingdom
Reviewed 15 September 2015

From friends who stayed and one dinner visit, I found the service not to my liking. In july, on our last week in Kenya, my husband & I stayed there for convenience. The hotel is a boutique hotel, expensive & where service is not to one's satisfaction, I will not blame it on managgement. I still believe that good staff...

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3Thank jgirl1604
TribeHotel, Experience Manager at Tribe Hotel, responded to this review

Dear jgirl1604, Thank you for bringing the above matters to out attention. I am sorry to hear that your experience with us did not meet your expectation; it certainly did not meet our own standards. I can ensure you that your experience has been shared with our directors. This is something we take seriously, and I am very thankful that...

Dubai, United Arab Emirates
Reviewed 4 September 2015

The Tribe Hotel is a trendy boutique-hotel glamour styled in the dream of Kenya's culture and nature. It is sleek, sexy, cosmopolitan and luxurious at every turn, and is very secure, with a very private access, 24 hour security, and with neighbors such as the UN Mission and US Embassy. Honeymoon: They surprised us with a complimentary bottle of champagne...

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2Thank washbrol
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear washbrol, thank you so very much for your extensive review! We are delighted we could win your heart as well during your recent honeymoon stay and we certainly would love to welcome you back here in Nairobi. Many regards, Stephan - One Planet One Tribe

Lagos, Nigeria
Reviewed 1 September 2015 via mobile

Stayed 5 days here during a business trip. Loved it's proximity to the Village Market which made it easier to shop. Food was good, no complaints there. Rooms were not bad. Staff, friendly and courteous. The overall ambience was perfect for me. Will definitely go back!!!!

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1Thank Chidinma O
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Chidinma O, many thanks for your brief review! We appreciate it and hope to see you soon again here at Tribe! Stephan - One Planet One Tribe

Abu Dhabi, United Arab Emirates
Reviewed 1 September 2015

In my second stay at the Tribe Hotel in Nairobi (before and after a safari in the Masai Mara), I was again impressed by the location -- immediately adjacent to the Village Market shopping center -- the look and feel of the place (contemporary and stylish with a nice "vibe") and the friendly and customer service-oriented staff. I am a...

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1Thank Laurel B
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Laurel B, thank you so very much for your detailed review and your compliments and comments on our unique interior designs throughout. With Tribe being a popular venue here in Nairobi we indeed have a number of visitors for drinks and meals, which on the contrary creates the Tribe atmosphere which is loved by so many. Surely city hotels...

Ottawa, Canada
Reviewed 30 August 2015

I have stayed in Nairobi on business a number of times and at a range of locations over the years. When I discovered the Tribe about five years ago I decided there was no where else I would rather stay in Nairobi. The service is excellent -- genuinely friendly and attentive. It is one of the most visually interesting place...

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Helpful?
Thank Timothy H
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear Primros, many thanks for your beautiful review and your loyalty towards Tribe over all those years! We trust we will see you soon again here at your Kenyan home! Best regards, Stephan - One Planet One Tribe

Pretoria, South Africa
Reviewed 26 August 2015

I was in what I learned was a deluxe room on the 0 level. They made a lovely gesture with chocolates for my birthday. Bar area nice as was the breakfast buffet. A little confusing and idiosyncratic for room access, but the room was overall nice. TV did not work well for a number of stations including CNN. Wifi access...

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Helpful?
Thank AJWind
TribeHotel, General Manager at Tribe Hotel, responded to this review

Dear AJWind, thank you so much for your effort in sharing your experience. We appreciate your feedback and are happy to inform you, that we worked on solving the challenges as occurred whilst staying with us. Best regards, Stephan - One Planet One Tribe

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Jiko
Jiko
Cuisines: European, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Set apart from the crowded city centre and a modern contrast to a city of colonially-inspired getaways, Tribe Hotel located in the lush suburbs of the city echoes nothing but the ultimate in luxury and tranquility. It’s sleek architecture and crisp lines are sure to set forth a brand new experience in hotel accommodation. Drawing inspiration from its African heritage, the interior of the hotel boasts exquisite art, crafts and furnishings handpicked from the farthest corners of the continent. Each of the 137 rooms is carefully designed to whisk you away from the average mundane hotel room into a world of chic and hip design with an emphasis on detail and luxury. An ideal destination for those craving increased intimacy and comfort with an added dose of personal service. From free high speed internet access, complimentary mini bars, luxury airport transfers, warm welcomes to express check in and check-out facilities, you can be sure that Tribe understands the individual needs of just about any traveler! Adjacent to the hotel is The Village Market, the largest shopping and recreational complex in Eastern Africa, and Nairobi’s premier retail and cultural destination. With over 150 shops and services, set within flowing rivers and waterfalls. It is also home to the weekly Maasai Market which hosts 350 artists for a colorful display of crafts, paintings, beadworks and fabrics every Friday. Bringing a whole new pampering experience to Nairobi is the hotel’s Kaya Spa. Using carefully selected products, Kaya’s uniquely developed treatments are designed to harmonize both the body and mind. The six treatment rooms infuse a sense of tranquility through inspiring design and decor that is sure to contribute to the relaxation and re-invigoration of your entire spa experience. Tribe’s signature restaurant recently launched a brand new menu carefully designed by the Executive Chef and his team. Inspired by the open flame grill, the menu is a tribute to local farmers; paying homage to crisp flavors and fresh, organic ingredients. The Jiko team has also reinvented Tribe’s famous Sunday brunch; the perfectly constructed menu features an extended dessert buffet, unlimited breezy cocktails, amongst an array of other feasts for the entire family. Jiko authentically holds true to the glamour of the hotel while offering guests the delights of whimsy and fantasy through a playful approach to presentation. Located on the lobby level of the hotel, Suite 101, the new pastry offering at Tribe, is a place where you can come at anytime of the day. Using only the finest ingredients, the pastry shop offers an array of hot and cold treats ranging from custom and novelty cakes, decadent French macaroons, designer cupcakes, homemade chocolates and ice creams to bespoke sandwiches made using daily freshly baked bread. Whether it be for some intimate time alone with a tall mug of chai tea latte and a deliciously delectable pastry or a high tea with friends, Suite 101 is definitely a must try for any sweet tooth! Tribe’s serene, charming and charismatic surroundings undoubtedly place it among the most striking, and luxurious boutique properties on the African continent, guaranteeing to meet and exceed the needs of any guest from jet setting celebrities to time constrained business travelers looking to add an urban flair to their Kenya-getaways! ... more   less 

Additional Information about Tribe Hotel

Address: Limuru Road | The Village Market, Gigiri, Nairobi 00621, Kenya
Region: Kenya > Nairobi > Highridge
Price Range: ₹ 11,900 - ₹ 20,992 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Tribe Hotel 5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Tribe The Village Market Hotel
Hotel Style:
#2 Business Hotel in Nairobi
#6 Spa Hotel in Nairobi
#10 Romantic Hotel in Nairobi
#10 Luxury Hotel in Nairobi
#12 Family Hotel in Nairobi
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Questions & Answers

Here's what travellers have asked, with answers from Tribe Hotel staff and other travellers.
7 questions
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Questions? Get answers from Tribe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Pool room view”
 of 5 bubbles Blanemarsili, 17 Jan 2017 | Read review
“The split-level loft business suite are great for business. Rooms facing the swimming pool are quieter”
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