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Marriott Mena House, Cairo

1,740 reviews
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Traveller (2214)
Room & Suite (529)
Dining (246)
Overview
  • Excellent65%
  • Very good26%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“old palace”(34 reviews)
“historic hotel”(31 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,740)Write a Review
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Traveller rating
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11 - 15 of 1,267 reviews
Reviewed 1 week ago

The worst stay I have ever had! I'm a hotel General Manager and my experience in this hotel is terrible! Very poor service! No communication skills between team member! Many mistakes and no one would take responsibility, in fact, they try to blame someone else...More

1  Thank MohamedAnwarEissa
Response from Mena H, Director of Marketing Communications at Marriott Mena House, CairoResponded 1 week ago

Dear Guest Thank you so much for your feedback and comments on Trip Advisor. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care and service we provide to our guests. We look forward to having you...More

Reviewed 2 weeks ago

If you go to Cairo this is where you must stay very clean and maintained, friendly staff, nice clean rooms, good food, great location for the Pyramids and plenty of security. You can see the pyramids from the hotel.More

Thank Bob V
Response from Mena H, Director of Marketing Communications at Marriott Mena House, CairoResponded 1 week ago

Dear Guest Thank you so much for your feedback and comments on Trip Advisor. I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care...More

Reviewed 2 weeks ago via mobile

I went their with my friends on Friday. The view in the garden restaurant to the pyramids was overwhelming and the food was very delicious. The rice was shaped as pyramids. Great experience and you can’t find another place where you enjoy food and feel...More

Thank Amir H
Response from Mena H, Director of Marketing Communications at Marriott Mena House, CairoResponded 1 week ago

Dear Guest Thank you so much for your feedback and comments on Trip Advisor. I am delighted to read that you had a wonderful stay with us. Your generous feedback is invaluable and much appreciated, as it enables us to monitor and improve the care...More

Reviewed 2 weeks ago via mobile

This hotel is right next to the great pyramid. Amazing view from my balcony! Clean, modern spacious rooms. Helpful staff. There are four restaurants serving a variety of cuisines, all very reasonably priced and delicious. An enormous swimming pool, and a gym and spa. A...More

Thank Margaret W
Reviewed 2 weeks ago

We stayed at this hotel for four nights while visiting Egypt. This is a very nice hotel with a view of the two pyramids. The staff is very helpful. The room was spacious and nice. The breakfast was good, with lot of choices.

Thank ddd5119
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 163 - US$ 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Giza
#2 Spa Hotel in Giza
#2 Business Hotel in Giza
#2 Romantic Hotel in Giza
#3 Family Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 163 - US$ 344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Giza
#2 Spa Hotel in Giza
#2 Business Hotel in Giza
#2 Romantic Hotel in Giza
#3 Family Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2214)
Room & Suite (529)
Dining (246)
Pool & Beach (84)
Amenities (40)
Family and Play Areas (21)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
sissyarellano
19 February 2018|
AnswerShow all 4 answers
Response from Mena H | Property representative |
Dear Valued Guest, Thank you for your message, please note that our rooms are designed to accommodate maximum two adults. you may wish to book two interconnecting rooms. Thank you
0
Votes
melgohary1
15 February 2018|
AnswerShow all 5 answers
Response from CairoMarriottHotel | Property representative |
Hello, yes the palace part at marriott mena house is currently under renovation, it started already and will commhnicate the end datd with you soon. Children under 13 years old can access the lexecutive lounge but with a... More
0
Votes
Shreya N
11 February 2018|
AnswerShow all 5 answers
Response from CairoMarriottHotel | Property representative |
Check In time is 3 pm and check out is 12 noon. Thank you, Mosaad Hussein Senior eCommerce Manager
0
Votes
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12345619
Room Tips
"all rooms are o k"
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"ask for a pyramid view room"
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"We stayed at the hotel 2 times.. I suggest not taking Ground floor. Pyramid view is better from higher floors."
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"Best views from the Pyramid view rooms...Ask for one on the top floor"
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