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Mercure Cairo Le Sphinx

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Traveller (951)
Room & Suite (266)
Pool & Beach (102)
Overview
  • Excellent34%
  • Very good31%
  • Average21%
  • Poor9%
  • Terrible5%
Travellers talk about
“pyramid view”(52 reviews)
“very nice hotel”(37 reviews)
“lobby area”(22 reviews)
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Mercure Cairo Le Sphinx
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Cairo Le Sphinx
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,633)
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Traveller rating
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318
317
214
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All reviewspyramid viewvery nice hotellobby areaitalian restaurantswimming pool istravel agentegyptian museumsound and light showrefaatcairotraffictaxisphinxlesecurityroofrelation
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531 - 535 of 1,011 reviews
Reviewed 29 October 2013

Thank God it was a 1Night Stay: 1- the hotel cheated on us and checked us in a single room instead of the double room that we booked online,,, and when confronted about it they denied and the reception girl said : "Only the bed...More

1  Thank Sarah A
Response from Ahmed S, Front Office Manager at Mercure Cairo Le SphinxResponded 31 October 2013

Thank you for taking the time to write your review on Mercure Cairo Le Sphinx. We are deeply sorry that your experience did not meet your expectation , Needles to say what occurred does not adhere with our service and standards and we regret that...More

Reviewed 29 October 2013

Slow check-in with only one person on the reception desk, she was talking too much regardless how we look after traveling this long distance, plus reaching the hotel is not easy at all and there is lack of signs on the main roads. Anyway, smell...More

1  Thank Natalie A
Response from Ahmed S, Front Office Manager at Mercure Cairo Le SphinxResponded 31 October 2013

Thank you for posting your constructive comments. Please be assured that we take all the necessary measures to identify means of development and improvement to elevate the quality of service. We are committed to providing you with the highest level of service simply because our...More

Reviewed 28 October 2013

Our trip from Cairo airport to the Hotel was very daunting! We were pleasantly surprised when we arrived at our Hotel which was like an oasis in the desert behind a tall concrete wall. We had booked a pyramid view room and we got just...More

Thank Cheryll M
Response from Ahmed S, Front Office Manager at Mercure Cairo Le SphinxResponded 28 October 2013

We would like to thank you for your recent visit to Mercure Cairo Le Sphinx. It was truly a pleasure to serve you. I am delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence...More

Reviewed 26 October 2013

I booked online through their website and I got good deal (price wise), then when I checked-in and the reception staff were friendly but it took around 20min to get the room ready. And here all sweetness gone, we were couple with baby and I...More

2  Thank osama-alex
Response from Ahmed S, Front Office Manager at Mercure Cairo Le SphinxResponded 27 October 2013

Thank you for your comments on trip advisor. Seemingly we were unable to meet with your expectation this time. Rest assure we are taking all steps to improve the quality of service. Hopefully you give us another chance to better serve you in the future...More

Reviewed 23 October 2013

The hotel was lovely and very welcoming. It was a real haven once you've navigated through the Cairo traffic. It had lovely view of the pyramids especially from the roof top terrace where one could also enjoy something to eat and drink if so desired....More

1  Thank abaatjies
Response from Ahmed S, Front Office Manager at Mercure Cairo Le SphinxResponded 24 October 2013

We are very happy that Mercue Cairo Le Sphinx hotel and the team members were able to accommodate to your expectations. Your beautiful words are a motiviation gear to every team member of the hotel and will encourage us to always improve and develop the...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Pool
Spa
Hotel Amenities
Room Service
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Outdoor pool
Details
Price range
US$ 53 - US$ 78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Giza
#8 Luxury Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 53 - US$ 78 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Business Hotel in Giza
#8 Luxury Hotel in Giza
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (951)
Room & Suite (266)
Pool & Beach (102)
Dining (59)
Family and Play Areas (30)
Amenities (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Mark B
31 March 2018|
AnswerShow all 6 answers
Response from LadyNakMuay | Reviewed this property |
I used my Visa without issue! Great staff here, make sure to visit the bar & talk to Ashraf- he is the best! Enjoy!!
1
Vote
ASHRAF R
4 February 2018|
Answer
Response from Tatjana0409 | Reviewed this property |
Hello, i can recoment Mr. Nafa, you will find him at the Tour desk...He is very helpful, and the Tour, half day it is not expensive. Ask him even for a guide for explanation.....but be careful at the pyramids ....the people... More
0
Votes
June140164
4 February 2018|
AnswerShow all 3 answers
Response from anilbirwadkar | Reviewed this property |
actually i was on egypt tour through flying carpet tours so they handle everything...but if you are booking without any tours and travels then you have to check weather they are getting your mail or not or just simply call... More
0
Votes
Room Tips
"Check the electric sockets to make sure they are secured to the wall."
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"Some rooms have view of pyramid which is special. If internet is important make sure to ask for it right away..."
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"we can see the pyramind from every room"
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"The rooms with the Pyramid view are the best otherwise the view of the surroundign buildings isn't that..."
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