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Heliopolis Towers Hotel

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Traveller (284)
Room & Suite (293)
Dining (90)
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Overview
  • Excellent64%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible3%
Travellers talk about
“signature room”(25 reviews)
“pizza bar”(8 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
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Name/address in local language
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (861)
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Traveller rating
440
167
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19
29
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440
167
44
19
29
Show reviews that mention
All reviewsclose to the airportsignature roompizza barbutler servicecairo airportchoice of restaurantsindian restaurantbusiness triproom was largebusiness hotelexcellent hotelhealth clubfree internetspecial thanksenjoyed my stayfairmontheliopolis
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11 - 15 of 699 reviews
Reviewed 25 December 2017

THis hotel is expectacular, the quality of the rooms, service, food but more amaizing was Mohamed every morning at the restaurant. His customer service skills, professionalism and the way he greet and treated me every morning at breakfast.Thank you Mohamed for making me feel at...More

1  Thank lenareyes2017
Reviewed 19 December 2017

All the experience was good except for the reservation was conflict and no one reply to my emails , as well as in the check out in handling my case , they didnt compensate me at all that there was conflict

Review collected in partnership with fairmont.com
Thank S6134DNsallyh
Reviewed 16 December 2017 via mobile

Second time to visit the hotel for business trip. The same great experience I had with the same level of customer service. Indeed great and large hotel which makes you come back. I learned this time that there is an hourly shuttle bus to airport...More

Thank mahmoud s
Response from Sara K, Manager at Heliopolis Towers HotelResponded 20 December 2017

Dear mahmoud, I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. Looking forward to welcoming you soon. Sincerely, Sara Kassem Digital Marketing Manager

Reviewed 14 December 2017

Visited for Business and have stayed there many times in the past at Heliopolis Gorgeous hotel overall Stayed in towers this time around and was very impressed with room size Will definitely go back again despite a few little mishaps but all in all a...More

Review collected in partnership with fairmont.com
Thank 965sharmainem
Response from Sara K, Manager at Heliopolis Towers HotelResponded 20 December 2017

Dear sharmainem, I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. Looking forward to welcoming you soon. Sincerely, Sara Kassem Digital Marketing Manager

Reviewed 12 December 2017 via mobile

The good thing is near to the airport but if you want to be even nearest to the airport there is Le Meridien, anyway the hotel is quite nice, massive lobby with dome glasses and fake palm trees. Arrived at the airport quite earlier and...More

Thank SaifulNurdin
Response from Sara K, Manager at Heliopolis Towers HotelResponded 20 December 2017

Dear SaifulNurdin, Thank you so much for your time taken to post reviews for Fairmont Towers Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. Looking forward to welcome you soon. Sincerely, Sara Kassem Digital Marketing Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 165 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cairo
#8 Business Hotel in Cairo
#15 Romantic Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 165 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Cairo
#8 Business Hotel in Cairo
#15 Romantic Hotel in Cairo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (284)
Room & Suite (293)
Dining (90)
Pool & Beach (31)
Amenities (35)
Business Centre & Event Rooms (2)
Questions & Answers
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eatsleepepeatblog
1 June 2017|
AnswerShow all 2 answers
Response from 352deeb | Reviewed this property |
Hi Sorry, I myself do not know, I did not have or see a dog there. I asked a fried. I was told that they allow dogs and their care with prior arrangement on the owner's full responsibility.
0
Votes
MrFloodsParty
7 January 2015|
AnswerShow all 7 answers
Response from eee c | Reviewed this property |
Yes, it does.
0
Votes
Google Translation
Room Tips
"Take a room with a garden view rather than street view"
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"choose rooms in the Salah Salim road side"
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"Best Restaurant for Brazilian food!"
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"Signature floor"
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