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Santana Hotel

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73 Reviews from our TripAdvisor Community

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Showing 68: English reviews
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Halifax, Canada
Reviewed 1 week ago

This hotel is located in the centre of Cairo within easy access to the Egyptian museums, Cairo tower and the Nile river. The rooms were decent with working AC but the fridge was not working. The bathroom was good and clean but we had to get up really early in the morning to beat the rush and have hot water...

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Thank nkpayne83
Reviewed 2 weeks ago via mobile

Stayed here as part of package tour I would certainly not stay here on my own booking Hotel us tired old and dirty and needs s very good clean Whilst rooms at large they are noisy to digs early morning so clearly not double glazed Fridge did not function and when trying to find plug find electrical wires just spliced...

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1Thank David V
Honolulu, Hawaii
Reviewed 10 February 2017

Helpful staff who made us early morning breakfasts. There is a fee for WiFi (24-hour card) although it doesn't always work. Metro stop is about a 12-minute walk if you want to visit the Cairo area (traffic is horrific for taxi rides). I walked around the quiet neighborhood and found restaurants plus convenience shops. Rooms are comfortable and fairly modern...

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Thank Barbara L
Los Angeles, California, United States
Reviewed 11 January 2017

I stayed here as part of a tour for only one night. The rooms are semi clean, but the bathroom appliances are old and rusty. The lobby and elevator need major remodeling. In American standards this is a two star hotel. The breakfast is not good. The options are very limited. The bread and cheese were old. The coffee is...

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3Thank Maryam S
Reviewed 23 December 2016 via mobile

We found the staff helpful and willing to feed us for our early starts They also got us a coffee. The rooms were a reasonable size and the bathrooms worked well. We were disappointed that wifi was not available free to our rooms. The beds were firm but comfortable.

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1Thank jeffmunce
Reviewed 18 September 2016 via mobile

Ok for low price clean but swimming pool is not working with no care and also there is no parking but the people there were very helpful and doing their best to help you and tried as much as they can to overcome these obstacles

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1Thank Medhat T
Berkeley, California
Reviewed 27 August 2016 via mobile

My stay at Santana was pleasant. I had the Deluxe Double room and found the extra bed to be quite nice; it became like my living room/sofa, or well that is what I used it for. The room is nice and isn't too old (the same goes for the bathroom). I brought my own blanket. Did I mention there is...

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2Thank amyduo
Oklahoma
Reviewed 23 August 2016

We stayed here 5 nights as part of a G-Adventures tour. Our room was comfortable, attractive and up to date. It was the only hotel on our tour that cleaned and made up your room every day. The air conditioner worked great. So did the refrigerator. The bathroom was nice. The beds were comfortable. We had a little balcony. The...

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3Thank okiesooner09
Reviewed 8 July 2016 via mobile

Stayed here for 2 nights before a tour. Did not like it one bit. First thing is alot people including myself had a hard time finding it via taxi my driver spend a good 30 minutes driving around looking for it so it pays to have a google maps printed out to show the taxi driver. Lobby looks old. Rooms...

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8Thank Högni S
Chesapeake, Virginia
Reviewed 6 June 2016

As others have noted, the hotel is past its prime. The rooms look out of the 1970s, AC works but not all that well. Bathrooms have a strange smell to them. Lobby entrance is nice. Staff is very friendly (some of them). Wi-Fi works OK, but not fast and you have to pay for it. (Grab a tasty smoothie across...

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9Thank Stefan G

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Santana Hotel

Address: 7 Ahmed El Melhy St. Dokki, Cairo, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: ₹ 2,008 - ₹ 3,563 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santana Hotel 3*
Number of rooms: 80
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Also Known As:
Santana Hotel Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Santana Hotel staff and other travellers.
1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a remodeled room. Apparently there are older rooms that haven't been remodeled.”
okiesooner09, 23 Aug 2016 | Read review
“Stay above the 3rd floor - ask for a renovated room - do not pay more!”
ssashimii, 27 Apr 2015 | Read review
“Take it on the higher floors for a good night sleep. Do ask for extra towels.”
DivyaNawale, 25 Oct 2014 | Read review
“All the rooms seem good, but the top floors are always the best.”
raspberryd, 11 Oct 2012 | Read review
“Check the hot water.”
MarioC313, 7 Jan 2012 | Read review
5 of 5