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InterContinental Citystars Cairo

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#3 of 140 Hotels in Cairo
Certificate of Excellence
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InterContinental Citystars Cairo
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1,077 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Citystars Cairo
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Showing 883: English reviews
Aylesbury, United Kingdom
Reviewed 9 August 2014

We joined friends staying here for Dinner. A stunning luxury hotel we immediately wished we had stayed here. Everything about this hotel is impressive. The staff were exemplary - very attentive service. The food was outstanding - each course was perfection and beautifully presented. We sent our compliments to the chef. I will without a doubt stay here on our...

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Helpful?
Thank regulartraveller01
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Regulartraveller01, I appreciate your valuable comments about our hotel and would like to thank you for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed our services and facilities. Please note that I will share with the team your comments which are very motivating. Looking forward welcoming you back very soon at InterContinental Cairo Citystars,...

Reviewed 5 August 2014 via mobile

Really it is a luxurious hotel which is obvious in every tiny details in that hotel, in the lobby decorations,floors,ceiling, rooms even toilets with small lakes full of colored fishes. It is a very good choice for big number attendees meeting with its huge meeting rooms. The only point to improved is food quality & varieties.

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Helpful?
Thank Bishoy A
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Bishoy, Thank you for choosing InterContinental Cairo Citystars. It is real pleasure to read your review and all your comments are very much appreciated. I am delighted to know that our facilities were up to your expectations and that you enjoyed staying with us. Look forward to welcoming you back in the near future. Kind regards, Khaled Shafik...

Cairo, Egypt
Reviewed 29 July 2014

Probably one of the best hotels in Cairo. Large rooms, great bed, and huge lobby. The restaurants variety is excellent, and the outdoor pool is a fantastic place to spend your free tome. Has a direct access to one of the biggest shopping malls in Cairo, so enjoy!

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Helpful?
Thank ElBob65
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear ElBob65, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities and Location. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming you back...

London, United Kingdom
Reviewed 25 July 2014

The service is superb. The hotel is stylish, clean and organised. I have stayed in many hotels in Egypt and this hotel is the best. Every detail has been thought through. A guest is made to feel so welcome with a bowl of fruit, drinks and Egyptian sweets on arrival. The location is excellent, shopping and lots of lovely good...

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Helpful?
Thank Mrs A A
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable IHG Platinum Member, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments as such from our honored guests. I am delighted to learn that you enjoyed our services and facilities, we always strive to provide comfortable accommodation and guest satisfaction. Looking forward to welcome...

Cairo, Egypt
Reviewed 23 July 2014 via mobile

Very close to attractive destination of heliopolis, direct intrance to one of the biggest malls in cairo, extensive breakfast varaities and a lot of restaurant varaities, yet one of the most expensive hotels in cairo, close to the airport

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Thank Minayounan
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Mina, I would like to thank you for your supporting review. I am very delighted to know that you enjoyed your time at our hotel. Look forward welcoming you back very soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director of Sales & marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

Cairo, Egypt
Reviewed 17 July 2014

Being a platinum ambassador for intercontinental it's always my pleasure to stay in their hotels around the world To my biggest surprise during my invitation for Eftar Ramadan as an outside guest i left my car for Valet parking despite the full details i gave to duty managers and deputy GM they didn't care about the theft happened in their...

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Thank samer1222
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Platinum IHG Reward Club member, First of all, I would like to apologize for the inconvenience caused during your visit at InetrContinental Cairo Citystars. Rest assured that corrective measurement will be implemented to avoid recurrences. In regards to your car theft, a full investigations are made in order to return your lost belongings but nothing was found. We...

Cairo, Egypt
Reviewed 11 July 2014

i am their customer since 2007.. i love the place.. it is clean.. and they are very professional.. the classes there are very good they have spinning, hard core, dancing, stepper and many other classes .. the trainers are the best in Egypt, in the gym they are very helpful.. not to force u to take a privet trainer as...

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Helpful?
Thank Nony22
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Nony22, I would like to thank you for your loyalty to our hotel chain. Also I appreciate you taking the time to leave such motivating and supporting feedback. I am very delighted to know that you enjoyed your time at our Health Club. Look forward welcoming you back very soon at InterContinental Cairo Citystars. Kind regards, Khaled Shafik Director...

Cairo, Egypt
Reviewed 10 July 2014

Rooms: • Rooms are very elegant and clean. Taken care of, and relaxing, with free cable internet. • TV is very smart with a new style of program menu that will make you find channels easily among very nice range of channels comparing to other hotels • Room ware and bathing stuff are nice with rich material used • Newspaper...

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Thank Serageldin
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Serag Eldin, I would like to thank you for sharing your nice experience on TripAdvisor. It is real pleasure to read your review and all your comments are very much appreciated. I am delighted to learn that our facilities was up to your expectations and that you enjoyed staying with us. Look forward to welcoming you back to...

Montreal, Canada
Reviewed 8 July 2014

I stayed 3 nights at this hotel during my last visit to Cairo, my room was very clean, the staff were very friendly and professional, and it deserves the 5 stars review. i will surely stay again at this hotel during my future visits to Cairo

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Thank Peter J
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Peter, It is real pleasure to read your comments on TripAdvisor and all your comments are very much appreciated. I am very happy to learn that our hotel was up to your expectations and that you enjoy staying with us. Please let me know if I could be of assistance to your good self at anytime and I...

Kuwait City, Kuwait
Reviewed 8 July 2014

The hotel was a nice experience overall, it's clean, tidy, comfortable and the staff are professional. The overall experience was nice with exception to the air conditioning which wasn't working properly at that time, otherwise the place is great.

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Helpful?
Thank Khaled A
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Khaled, Thank you for choosing InterContinental Cairo Citystars and for sharing such nice review. It is always very rewarding when we receive positive comments from our guests. I am delighted to learn that you enjoyed our facilities. Looking forward to welcome you back very soon. Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars Khaled.Shafik@ihg.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: ₹ 12,288 - ₹ 17,203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Asiatravel.com Holdings, TripOnline SA and IHG so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#9 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
6 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Redwood City, California
Queens

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the 40 Sq. Meter rooms”
 of 5 bubbles magedm2017, 2 Jan 2017 | Read review
“Rooms that have a view of the swimming pool is amazing.”
 of 5 bubbles amimi90, 1 Jan 2017 | Read review
“Bring extra cash for in-room service !”
 of 5 bubbles MohamedG557, 27 Dec 2016 | Read review
“Choose a room close to the lift and the lobby.”
 of 5 bubbles 110khalide, 21 Dec 2016 | Read review
“rooms overlooking the swimming pool”
 of 5 bubbles noha573, 20 Dec 2016 | Read review
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