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InterContinental Citystars Cairo

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#2 of 139 Hotels in Cairo
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InterContinental Citystars Cairo
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1,153 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental Citystars Cairo
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Showing 952: English reviews
Dubai, United Arab Emirates
Reviewed 9 April 2015 via mobile

Not my first time, again this time I was lucky to have a better room than the last time. Very spacious and comfortable. The fact that it's connected to the mall is a great added value. I was in business trip so I could easily go to the mall in between work to eat, drink or just walk around and...

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Helpful?
1Thank Hany G
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Hany, Thank you for choosing InterContinental Cairo Citystars and for your loyalty to our hotel. It is always very pleasing to know that we have loyal guests like your kind self. I’m delighted to know that you have enjoyed our level of service. Looking forward welcoming you back very soon. Kind regards, Khaled Shafik Director of Sales &...

Budapest
Reviewed 9 April 2015

15 mins from the airport and you find yourself in a different world.Excellent service, great food (no diarrhoea at all), cool facilities (pools, 24/7 gym). Connected with a private corridor to one of the largest shopping malls in Egypt. If I need to point negatives (which are really few): stability of free wife (not the speed!) and programing of elevators...

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Helpful?
Thank Loment
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Loment, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities, Location and Services. We always strive to provide comfortable accommodation and guest satisfaction. Thank you again and hope we have the opportunity of welcoming...

Reviewed 7 April 2015 via mobile

Great hotel with very friendly staff. Food is good. Very close to the shopping mall. Location is great and there is a real value for money. I stayed there more than 3 times and it will always be my favorite destination in Cairo. Try it and you will never regret it

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Thank Mostafa H
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Moustafa, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities, Location and Services. We always strive to provide comfortable accommodation and guest satisfaction. Your feedback is highly valuable and will assist us in our...

Redlands, California
Reviewed 31 March 2015

Loved this hotel. One of the nicer hotels I've ever stayed in. It is connected internally to the fantastic mall with no worries about security or any issues that may be going on in the streets. Breakfast buffet in the hotel was marvelous - great foods and wonderful selections and our room was beautiful. I would love to come back...

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Thank Robert C
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Mr. Robert, I appreciate your detailed feedback about our hotel and would like to thank you for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed our Facilities, Breakfast Buffet and Location. Looking forward welcoming you back very soon at InterContinental Cairo Citystars, Kind regards, Khaled Shafik Director of Sales & Marketing InterContinental Cairo Citystars...

Cairo, Egypt
Reviewed 27 March 2015

After visiting five days per week for a year, and now living here full-time for more than year, I can reflect with high satisfaction. I have reported many issues on topics of safety, security, courtesy, efficiency, and comfort. All of my concerns have been addressed to complete satisfaction, with a genuine concern for closure. The staff is always responsive and...

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Helpful?
Thank KwajFrank
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for choosing InterContinental Cairo Citystars and for sharing your experience on Tripadvisor. Let me take the opportunity to thank you for your loyalty to our hotel. It is always very pleasing to know that we have loyal guests like your kind self. I’m delighted to know that you have enjoyed our level of service and...

Salt Lake City, Utah
Reviewed 26 March 2015 via mobile

Don't be too nervous to visit Egypt. The crowds are down and the people are so happy to have you there. The City Stars is a lovely hotel within e big rooms and my favorite- big bath tubs. Their breakfast buffet is very nice. We were with a tour group. There is a huge mall connected to the hotel with...

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Thank runsuerun60
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, It is real pleasure to read your comments on TripAdvisor. I am very happy to learn that our facility was up to your expectations and that you enjoy staying with us. The feedback you provided is extremely valuable to us and I thank you for taking the time to provide us with it. Look forward welcoming you...

Ankara
Reviewed 23 March 2015

I stayed at couple of other intercontinental hotels in some other African countries but this one was the best. Large, clean room, big and cosy lobby. Good breakfast. Kind staff. A very big mall just next to the hotel which you have direct gate from hotel to the mall. You may also have good time there. I think hotel is...

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Thank Ugur F N
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, Thank you for sharing such nice review on TripAdvisor. I’m delighted to know that you have enjoyed our level of service and facilities. InterContinental Citystars always pride itself on the highest level of guest satisfaction and I am glad we were able to make your visit enjoyable and memorable. Looking forward welcoming you back very soon. Kind...

Shibin al Kawm, Egypt
Reviewed 23 March 2015

I was there from 18:20 of March. I think it's my fifth visit to this hotel. It's luxurious & elegant as usual. The reception staff are professional especially Mostafa Tarek , he was exceptionally helpful & informative. Breakfast at Splanade restaurant is really enjoyable & different with multiple varieties. Also, the dinner at the same restaurant was great , food...

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Thank DrMohamedHegazy
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Dr. Mohamed, Thank you for sharing such nice review on TripAdvisor. I’m delighted to know that you have enjoyed our level of service. InterContinental Citystars always pride itself on the highest level of guest satisfaction and I am glad we were able to make your visit enjoyable. Your feedback will be shared with the concerned team member as a...

Banbury, United Kingdom
Reviewed 17 March 2015

Used the welcome service at the airport which was worth its weight in gold. My guide simply dissolved the queues and got me through from start to finish in just a couple of minutes, handed me over to the driver and a simple journey there to the hotel, already booked in and room key in hand. Staff in the hotel...

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Thank roundwindow
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Valuable Guest, I appreciate your valuable comments about our hotel and would like to thank you for sharing your experience on Tripadvisor. I’m delighted to know that you have enjoyed our services and facilities. Please note that I will share your comments with the team which are very motivating. Looking forward welcoming you back very soon, Kind regards, Khaled...

Johannesburg, South Africa
Reviewed 15 March 2015

I stayed at this hotel on a recent business trip and was completely satisfied by the service and experience. I had an 8 hour incoming flight to Cairo and arrived in the city at 0600. I really appreciated the fact that a member of the hotel staff was waiting for me at the airport- together with my room key at...

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Helpful?
Thank Deepesh G
Khaled S, Director of Sales at InterContinental Citystars Cairo, responded to this review

Dear Deepesh G, Thank you for choosing InterContinental Cairo Citystars, I appreciate you taking the time to leave your review to let us know about your experience. I am delighted that you enjoyed the hotel’s Facilities, Location and services. We always strive to provide comfortable accommodation and guest satisfaction. Your feedback is highly valuable and will assist us in our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
InterContinental Cairo Citystars is part of the Middle East s largest retail and entertainment complex, giving you direct access to 550 stores and an indoor theme park. The hotel is ideally located seven minutes from Cairo International Airport, 10 minutes from Cairo International Conference Centre and 30 minutes from downtown Cairo.Named Cairo s best business hotel by Business Traveller Magazine, it is also close to free time destinations such as the Egyptian Museum, Sakkara and the Giza Pyramids and Sphinx. ... more   less 

Additional Information about InterContinental Citystars Cairo

Address: Omar Ibn El Khattab Street, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: ₹ 11,389 - ₹ 18,589 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Citystars Cairo 5*
Number of rooms: 824
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Asiatravel.com Holdings, Priceline and Hotels.com so you can book your InterContinental Citystars Cairo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Citystars Cairo Hotel Cairo
Intercontinental Cairo
Hotel Style:
#2 Luxury Hotel in Cairo
#3 Family Hotel in Cairo
#4 Business Hotel in Cairo
#8 Romantic Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Citystars Cairo staff and other travellers.
11 questions
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As Sulaymaniyah, As Sulaymaniyah, Iraq
Cairo, Al Qahirah, Egypt
Portland, Maine
6 days ago
Portland, Maine
6 days ago

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Questions? Get answers from InterContinental Citystars Cairo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location with many facilities around!”
 of 5 bubbles HaidarDabaeen, 12 Mar 2017 | Read review
“upper floor”
 of 5 bubbles TorstenK874, 8 Mar 2017 | Read review
“I prefer 11th floor every time I go there”
 of 5 bubbles , 22 Feb 2017 | Read review
“I would avoid a pool side room unless you want easy access to the pool.”
 of 5 bubbles F7060OUmarks, 21 Feb 2017 | Read review
“Cigarette smell everywhere”
 of 5 bubbles Lukretia, 20 Feb 2017 | Read review
5 of 5