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Le Meridien Heliopolis

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Le Meridien Heliopolis
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463 Reviews from our TripAdvisor Community

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There are newer reviews for Le Meridien Heliopolis
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Showing 350: English reviews
Reviewed 22 August 2016

The most important privilege in this hotel is its staff. They are really friendly, helpful and would make you feel at home and among friends. I really want to thank all the staff at the front desk, the house keeping manager, restaurant staff and Club lounge staff.

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Helpful?
Thank Youssef E
Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis, responded to this review

Der Valued Guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. We really appreciate your lovely and wonderful words regarding our friendly and helpful staff. We are so proud to know that our staff has succeeded to make your stay as enjoyable as anticipated and...

French Riviera
Reviewed 19 August 2016

This is a decent hotel; staff is polite and responsive, rooms are clean and spacious, and several restaurants are available if you do not feel like going out. But hotel standards have evolved since Le Meridien was built, and it wouldn't hurt to consider refreshing the premises. The perfect illustration is the ring you could hear on one of the...

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Helpful?
Thank Rodukas
Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, First let me thank you for staying at Le Méridien Heliopolis and for posting your constructive comments on TripAdvisor. We are so proud to read your lovely comments regarding our polite responsive staff, as well as our clean and spacious rooms. Indeed, our Hotel needs a new facelift and we are definitely working on it. Rest assured...

A TripAdvisor Member
1 review
Reviewed 12 August 2016 via mobile

watch out the front desk employee I encountered was not only rude but lacked the basic skills to check us in/out. I work for Starwood and I get an employee discount with that being said upon check we are required to present an authorization form stating that the employee discount has been approved. I gave my authorization form to Sheren...

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Helpful?
Thank A TripAdvisor Member
Nelly O, Administrative Assit. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, We read with great concern your remarks and regret the discomfort caused by our Reception Clerk Sherine. While investigating the issue and without attempting to justify Sherine’s behavior, you may acknowledge the heavy responsibility that lies on her when handling a large group checking-in. However, rest assured that we took severe action with her in order to...

Reviewed 10 August 2016 via mobile

Our family had a great stay here in the Cairo hotel on a recent trip to Egypt. Hotel facilities were great, only downside would be the small pool area which during our stay closed around sunset (approximately 6pm) which is a shame as many people would of been put exploring all day and it would be great to come back...

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Helpful?
Thank Erin W
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, It gives us a great pleasure to know how mu h you have enjoyed your stay with us. as reflected in your positive review at Tripadvisor with your charming words. Our aim is to deliver the best services we can, and we will keep on improving our facilities and services for the sake of our valuable guests....

Reviewed 7 August 2016

Nice hotel with very friendly staff. The rooms are good and clean but at the street site a bit noisy. Fine restaurants with nice choice of food and here the staff is also very friendly. At the thirt floor is a Swimmingpool for relaxing and a bar. At the thirst foor is also a nice bar with life performance. Stay...

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Helpful?
Thank Bert B
Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valuable Guest Thank you for choosing Le Méridien Heliopolis while recently visiting Cairo. We are delighted to read your review and thank you for reflecting your positive experience with gratifying comments, greatly appreciated. Kindly consider Le Méridien Heliopolis YOUR HOME in Cairo. It will be our pleasure to have you with us again and to welcoming you back soon....

Toronto, Canada
Reviewed 2 August 2016

For sure the location and package price was the main reason behind having my wedding in this hotel. Service was fine, food was fine and tasty even without external enhancements. Rooms are ok but the corner suites in every floor is way better. All bathroom without exceptions need to be renovated. Staff at the reception is a bit bureaucratic as...

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Helpful?
1Thank mshassan2016
Nelly O, Administrative Assistant to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Vakued Guest, My sincere congratulations and best wishes on that special day to both bride and bridegroom. We are delighted to note that you have appreciated your recent stay at Le Méridien Heliopolis, and very proud to read the kind words you have posted expressing your delight with to our Hotel. We ttally agree that our hotel is in...

Dubai, United Arab Emirates
Reviewed 24 July 2016

Location is perfect, in between airport and Roxy, valuable money and good food, spicily if you stay in executive floor, good room, little noisy because near to street, swimming poor is not that much excellent

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Helpful?
Thank Waleed E
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Guest, We have appreciated the fact that you have taken the time to post a positive review of Le Méridien Heliopolis on TripAdvisor and considered our Hotel in a good location. We are very proud to know that were up to your expectation and that we have succeeded to deliver the best service to our valuable clients with courtesy,...

Reviewed 14 July 2016 via mobile

I simply selected Meridien Heliopolis as I love its location and still know it is a 5 star hotel ... I was not disappointed. Wedding was lovely with confirmation from our guests .. The wedding suite we used was amazing and large . They served Breakfast to the room which was delicious.. I would only say as most guests say...

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Helpful?
1Thank Tarek M
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Client, My sincere congratulations and best wishes on that special day to both bride and bridegroom. We are delighted to note that you have appreciated your recent stay at Le Méridien Heliopolis, and very proud to read the kind words you have posted expressing your loyalty to our Hotel. As for your comment regarding the renovation, I wish...

Beijing, China
Reviewed 7 July 2016

i stayed in this hotel 3 days in jun. 2016 room are nice and clean . the hotel stuff are very good and always have a smile for you and the reciption stuff did help me in my situation by the way its first time in my life write review there was a gold shop in front elevator just open...

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Helpful?
1Thank cristianpopescue2002
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valuable Guest, First let me thank you for staying at Le Méridien Heliopolis and for posting a review on Tripadvisor while recently visiting Cairo. I was deeply concerned by your comments. Let me explain that I have investigated the matter myself, I knew that the two sales women are not well aquainted with the machine to cancel the wrong...

Athens, Greece
Reviewed 5 July 2016

I stayed in this hotel for 6 nights. The room was very nice and big at the last floor. It was very clean and the service was very good. The breakfast buffet had a lot of options and I didn't feel that something was missing. The hotel stuff is very friendly and helpful. I also liked that this hotel is...

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Helpful?
Thank Nick F
Nelly O, Administrative Assist. to the General Manager at Le Meridien Heliopolis, responded to this review

Dear Valued Guest, It is a real pleasure to learn that you have enjoyed your stay at Le Méridien Heliopolis as reflected by your positive review. Your lovely words are really appreciated regarding our big nice clean rooms as well as our friendly helpful staff. Our aim is to deliver the best and we will always make every effort to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Occupying the most exclusive site in the heart of Heliopolis lays this 283 rooms and suites elegantly designed hotel, Le Meridien Heliopolis offers a vast spectrum of limitless services, guaranteeing comfort designed with space and charm. The restaurants & bars range from formal to casual offering a unique assortment of dining experiences with an unparallel variety of International cuisine from the five continents. ... more   less 

Additional Information about Le Meridien Heliopolis

Address: 51 Al Orouba Street | Heliopolis, Cairo 11511, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: ₹ 5,174 - ₹ 10,619 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Heliopolis 5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Booking.com, Travelocity, TripOnline SA and Expedia so you can book your Le Meridien Heliopolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Le Meridien Heliopolis Hotel Cairo
Le Meridien Hotel Cairo
Le Meridien Cairo
Cairo Le Meridien
Hotel Style:
#14 Family Hotel in Cairo
#19 Romantic Hotel in Cairo
#22 Business Hotel in Cairo
#25 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Le Meridien Heliopolis staff and other travellers.
8 questions
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Questions? Get answers from Le Meridien Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a non-smoking area of the hotel.”
 of 5 bubbles davebZ3379LE, 8 Dec 2016 | Read review
“Book another hotel.”
 of 5 bubbles IsmaelH_13, 27 Nov 2016 | Read review
“rooms beside the elevator are noisy”
 of 5 bubbles tareky119, 1 Nov 2016 | Read review
“Pool view rooms”
  • Pool room view
 of 5 bubbles B6873MVmohamedm, 9 Sep 2016 | Read review
“Odd numbers rooms are Pool view”
 of 5 bubbles YoussefE413, 22 Aug 2016 | Read review
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