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Novotel Cairo Airport

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Novotel Cairo Airport
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1,066 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cairo Airport
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Showing 811: English reviews
Rothwell, United Kingdom
Reviewed 7 October 2013

We arrived late at night from Sharm el sheikh and therefore chose to book the Novotel at the airport, in order to beat the curfew. From the moment we arrived the service was very poor. We arrived at 12o'clock at night, and the staff could see that as a family with 2 small children we were very tired. But alas,...

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Helpful?
Thank Erika A
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

london
Reviewed 6 October 2013

well all can i say is the hotel must be rubbing it hands with the curfew in place and you really don't have a choice but to stay there. but all is not lost as they are build a new Le Maridean at the Airport. the hotel is noting short of a YMCA Hostel, its dirty, run down, old and...

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Helpful?
Thank sw1lad
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Whitehorse,Yukon
Reviewed 4 October 2013

We really enjoyed our brief stopover in Cairo and were well taken care of by all of the staff at the Novotel. Our reservations were handed on-line and there were no problems at all during our arrival and check-in. The food services were excellent and we were lucky enough to see an Egyptian wedding taking place the hotel. The shops,...

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Helpful?
Thank Robert D
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear sir Thank you for your time to post your feedback after you recent stay in our hotel We do promise to continue ensuring our guest’s satisfaction with a pleasant memorable experience. We are eagerly waiting to welcome you back to Novotel Cairo Airport Thank you Hassan Moustafa General Manager

Reviewed 29 September 2013

I stayed one night in novotel cairo airport, and it was very nice we had good sleep. In the morning it was big buffet with diverse deleciouse egyptian food and the staff was friendly, but unfortunately i had no time to try the swimming pool

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Helpful?
Thank Azima78
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We would like to thank you for your stay at Novotel Cairo Airport, We very much appreciate your positive comments. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you next time and to try our...

Abu Dhabi, United Arab Emirates
Reviewed 28 September 2013

I spent a night at Novotel Cairo Airport while I was on my way from Tunis to Abu-Dhabi. Check in was quick despite the fact that I changed my arrival date from 24th August to the 20th. The hotel room, bathroom and bed sheets were all clean and I had no complaints. Both the room and bathroom are a little...

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Helpful?
Thank Sara5565
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for taking the time to post your feedback. We very much appreciate your positive comments regarding your stay at the Novotel Cairo Airport. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our...

Cairo, Al Qahirah, Egypt
Reviewed 28 September 2013 via mobile

Nice place. Very convenient. The breakfast buffet is excellent. They have a variety of delicious fruits and breads. However, the carpet along the hallways doesn't smell that good. There's a free coaster ride to and from the airport and the crew members are very hospitable. I would recommend this place in general.

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Helpful?
Thank Jesselle A
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest We very much appreciate your comments regarding your stay and we thank you for reommending our breakfast buffet and its variety, our shuttle bus goes from the hotel to the airport every 30 minutes around the clock free of charge - for pick up & meet and assist services upon request concerning the carpet a deeply clean...

Wales, United Kingdom
Reviewed 28 September 2013

Stayed here for one night after flying back from Dahab and waiting to fly back to the UK next day, room was fine and for an airport hotel quiet, had dinner in the Italian restaurant that was very good with excellent service. Breakfast was good plenty of choice and we also had time to use the outdoor swimming pool that...

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Helpful?
Thank Stephenrog
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Valuable Guest Thank you for sharing your experience about your recent stay We are delighted to know that your stay was enjoyable and that you were pleased with the level of service offered by our staff. On behalf of our entire team members, we would like to thank you and we hope to see you again when your travels...

Paris
Reviewed 27 September 2013

Every journey in Cairo I stay at the hotel NOVOTEL Airport. It is near the airport and easily accessible for my work. The staff is pleasant and rooms are clean. The breakfast is good but needs more varieties.

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Helpful?
Thank Mar B
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Vluable Guest We would like to express our gratitude for taking time to write down about your latest stay at Novotel Cairo Airport. We are pleased that Novotel keeps the promise to provide the best way to relax and re-energize It will be our utmost pleasure to welcome you soon kindly accept our warmest regards from Cairo Hassan Moustafa...

Papamoa, Bay of Plenty, New Zealand
Reviewed 25 September 2013

Stayed here before leaving Egypt, everything you want in an airport hotel, good food, clean rooms, easy checkout and great shuttle service to the airport (even if it was backwards through the oneway system!)

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Helpful?
Thank Haydan T
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Guest, Thank you so much for recommending our hotel to the travel community. We are delighted to learn that you were satisfied with your stay with us and that we have succeeded to accommodate you with a pleasant stay. We hope you get the chance to try our new Spa treatments in your next stay Thank you Hassan Moustafa...

Alexandria, Egypt
Reviewed 24 September 2013

Due to the current situation in Egypt , the last bus from Alexandria to Cairo airport was at 16:00 while the flight was at 7:30 we reached the hotel before curfew , a lot of mistakes from the exhausted staff stayed at hotel from 16:00 till 2nd day at 6:00 due to curfew in Cairo, wrong booking in busy room...

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Helpful?
Thank Osama A
Hassan M, General Manager at Novotel Cairo Airport, responded to this review

Dear Guest, Thank you for sharing your experience with us on TripAdvisor. We are very disappointed to know that you have experienced some mistakes from our team members during your stay, we very much appreciate sharing your comments in your next stay to our internal hot line ( 888 ) in order to tackle any negative points on the spot...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Conference Facilities
Official Description (provided by the hotel)
Touch down in 4-star comfort at Novotel Cairo Airport hotel, a 5-minute ride from the terminals on the free 24-hour shuttle. Relax under the palms in the courtyard, or re-energise with a dip in the pool. All-day dining means you won't fly hungry. Your modern soundproofed room lets you stretch out and enjoy a restful night at Novotel. ... more   less 

Additional Information about Novotel Cairo Airport

Address: PO Box 8 Cairo Airport | Cairo International Airport, Cairo 11776, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: ₹ 5,348 - ₹ 6,418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairo Airport 4*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR and Travelocity so you can book your Novotel Cairo Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Cairo Airport Hotel Cairo
Accor Cairo Airport
Cairo Novotel
Hotel Style:
#10 Spa Hotel in Cairo
#11 Best Value Hotel in Cairo
#28 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairo Airport staff and other travellers.
10 questions
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Questions? Get answers from Novotel Cairo Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms on the groundfloor with a little terrace opposite the pool.”
 of 5 bubbles happyfamily2000, 27 Feb 2017 | Read review
“Ask for the new wing”
 of 5 bubbles 919winniem, 23 Nov 2016 | Read review
“Very good sound proof rooms,”
 of 5 bubbles 207asrula, 22 Nov 2016 | Read review
“Request for a room in the the NEW WING !!!!!!”
 of 5 bubbles sergiotheexplorer, 21 Nov 2016 | Read review
“Rooms the illuminated pool view overlooking the courtyard”
 of 5 bubbles jimmymlamb, 18 Nov 2016 | Read review
5 of 5