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Fairmont Heliopolis

Fairmont.comUS$ 149*
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#15 of 137 Hotels in Cairo
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 206*
US$ 149*
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US$ 179*
US$ 152*
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Fairmont Heliopolis
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713 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Heliopolis
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Showing 553: English reviews
Cairo, Egypt
Reviewed 4 weeks ago via mobile

This Hotel took the service to a new level of excellence not only you get a service of a five star hotel but a more personal one which make you feel that you are so pampered, I will share the positive and negative points( very few) for our stay; First the positive, you only have to tell them what your...

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Helpful?
Thank Sherif E
kassemsara, Manager at Fairmont Heliopolis, responded to this review

Dear Sherif E, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. your motivational and valuable feedback are highly appreciated. . And rest assured that your comment is delivered to our management to take a very good care of it...

Kearny, New Jersey
Reviewed 4 weeks ago

We stayed here for one night when we flew in from Amman and before our flight back home the next morning. The hotel is modern, clean and comfortable. Compared to hotels around Egypt (including the Fairmont in Nile City) this hotel is pricier. Wifi is not free at this location. They did, however, accommodate our request to hold a box...

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Helpful?
Thank Carnoedo27
kassemsara, Manager at Fairmont Heliopolis, responded to this review

Dear Carnoedo27, Thank you for choosing Fairmont Heliopolis & Towers and many thanks for sharing your feedback with us. we are glad that you enjoyed your stay. We will be waiting for your next visit back again soon and more of your reviews. Regards, Fairmont Team

Odessa, Ukraine
Reviewed 5 weeks ago

Perfect location nearby Cairo international airport. Big hotel, Reasonably priced for a Fairmont hotel, interior a bit worn out. Free wifi in the lobby only. Watch out - hotel requires 100 USD per room per night as guarantee for extras ! Good food! We enjoyed breakfasts. Particularly we liked Lebanese restaurant - perfect service and delicious food, particularly meat. Attentive...

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Helpful?
Thank IgorOdessa2016
kassemsara, Manager at Fairmont Heliopolis, responded to this review

Dear IgorOdessa2016, Thank you for your valuable feedback. We are looking forward to welcome you soon again. Regards, Fairmont Team

Boston, Massachusetts
Reviewed 18 April 2017 via mobile

I was surprised by the quality of the food; the Brazilian chef served us the delicious meats one after another. You will fail if you eat many salads. The wine was also delicious. I love the hotel, congratss

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Helpful?
Thank johnfstuart
kassemsara, Manager at Fairmont Heliopolis, responded to this review

Dear johnfstuart, We are pleased to hear that you enjoyed our brazlian night. Looking forward to welcome you soon again. Regards, Fairmont Team

Reviewed 14 April 2017 via mobile

Great service very warm & very welcoming & polite staff . It has reasonably priced approx $3 AUD local beer which comes with loads of munchies that was the highlight!! My father was on wheelchair he got the best possible attention hence they get the brownie points !!! Rooms were very spacious too !!

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Helpful?
Thank Amit G
kassemsara, Manager at Fairmont Heliopolis, responded to this review

Dear Amit G, Thank you for you review. We are happy that you and your father enjoyed your recent stay at the hotel. Looking forward to welcome you very soon again. Regards, Fairmont Team

Dubai
Reviewed 29 March 2017 via mobile

It was in general a good experience to stay at the fairmont Heliopolis in Cairo, where there is a several selection of restaurants, including Indian, Lebanese , Italian , international cuisines ....etc. ‏The service is acceptable in general but the hotel is a very old facility which seems to be renovated throughout the years. Compared to the service level in...

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Helpful?
Thank Fares A
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Fares A, Thank you for your valuable feedback. We are pleased that you have enjoyed your stay. Kindly note that your comments has been communicated to the hotel management to take a very good care of it. Regards, Fairmont Team

Reviewed 25 March 2017 via mobile

I had a pleasent stay at Fairmont hotel which i enjoyed so much ... it is worhty to have a weekend with children accompanied ... nice kids area, food is perfect, rooms are clean ... i can say it has friendly staff.

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Helpful?
Thank Mohamed I
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Mohamed I, Thank you for your feedback. We are glad that you have enjoyed your recent stay with us. Looking forward to welcome you soon again. Sincere Regards, Fairmont Team

Alexandria, Egypt
Reviewed 23 March 2017

Rooms are less than average compared with other hotels in the same price range, the view is bad, lot of noise, The most striking event was that the front office employee left me standing for 15 minutes to go to the lounge room eating cakes, and telling his colleague to tell me that the room is getting ready. I would...

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Helpful?
Thank Mohamed S
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Mohamed S, Thank you for your time taken to post a review for Fairmont Heliopolis. We regret any inconvenience that have happened during your stay. Kindly note that this has been communicated to the hotel management to take a very good care of it and make it up to you by the next stay. Sincerely, Fairmont Team

United Kingdom
Reviewed 20 March 2017

Spent 3 nights for an event. Staff very helpful and friendly. Room is spacious and maintained to high quality. Particularly liked the bar where jazz was played. Quite a variety of restaurants to choose from. Not sure why the food bills show a box asking for tip though, since 12% service charge is already automatically added. The Chinese restaurant was...

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Helpful?
Thank anthonytchen
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear anthonychen, Thank you for your valuable feedback. We regret any inconvenience that have happened during your stay. Kindly note that this has been communicated to the concerned department to take a very good care of it and make it up to you by the next stay. Sincere Regards, Fairmont Team

Toronto, Canada
Reviewed 20 March 2017

We stayed at this Hotel twice in 20 days.We checked out to go to Aswan and returned back before heading to Dubai.This is an amazing property.HUGE!!The property has 16 restaurants,each better than the other.we ate at 6 of them and they were all awesome.we didnt have to leave the property to eat.The staff is amazing,very caring.The breakfast was awesome,lots of...

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Helpful?
Thank roz_6610
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear roz_6610, We are so pleased to know that you enjoyed your most recent stay with us. your motivational and valuable feedback are highly appreciated. Best Regards, Fairmont Team

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Heliopolis King Room (25)
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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: ₹ 8,792 - ₹ 13,123 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#14 Business Hotel in Cairo
#15 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heliopolis staff and other travellers.
5 questions
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Questions? Get answers from Fairmont Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have less traffic noise.”
JohnTalon, 17 May 2017 | Read review
“In the new hotel, the one called Tower. the rooms in the Heliopolis are small and tired.”
mm_wizzard, 9 May 2017 | Read review
“Get A room in the 6th floor to be away from the street noise”
H2714CYmohameds, 23 Mar 2017 | Read review
“Enroll in Fairmont club,it is worth it.”
  • bedroom in the suite
  • living and dinning
  • living and dinning
roz_6610, 19 Mar 2017 | Read review
“choose small digit rooms , avoid long walk to room”
MohamedG557, 17 Mar 2017 | Read review
5 of 5
Fairmont.com
US$ 149* /night
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Hotels.comUS$ 152
ElvolineUS$ 206
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Prices are for 1 room, 2 adults
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