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Fairmont Heliopolis

  • Free Wifi
  • Pool
  • Restaurant
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681 Reviews from our TripAdvisor Community

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Showing 525: English reviews
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Jerusalem, Israel
Reviewed 6 days ago NEW

The Fairmont in Cairo (Heliopolis) is comfortable, pleasant and special. From the staff to the rooms to the food, every aspect of this trip was great. Whatever we needed was provided. The rooms are quiet and comfortable and the pool was great! The dining is great! We really loved the big variety of food available, and it was beautifully presented...

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Helpful?
Thank 38rosebud
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear 38rosebud, We are so pleased to know that you enjoyed your most recent stay with us. Your motivational and valuable feedback are highly appreciated. Your feedback is valuable to us. Looking forward to welcome you soon. Sincerely, Fairmont Team

Cairo, Egypt
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Stayed here for 1 night on business January 2017, room had been recently renovated to a very good standard and had everything that a business traveller needed. All staff that I encountered were very polite and extremely helpful. The breakfast buffet had something for everything and the cappuccinos that I had at a couple of the bars/cafés were very nice....

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Helpful?
Thank LeeMullen
About Hotel's Favourite Review
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear LeeMullen, Thank you for your time taken to post a review for Fairmont Heliopolis. We are so glad to know that you enjoyed your stay at our hotel. Please note that we appreciate your valuable feedback and we are looking forward to welcome you soon again. Sincerely, Fairtmont Team

Minneapolis, Minnesota
Reviewed 1 week ago

very nice hotel clean and comfortable. simply it competes with peer us hotels. close to airport also there is a nice restaurants, so you can spend a quality time inside the hotel. Specially Rainbow Bar very nice place with delicious breakfast, night band and the staff are very nice, decent and welcoming specially Salah the bar manager.

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Helpful?
Thank gedo_GA
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear gedo_GA, Thank you so much for your above review. We are so happy to learn that you have enjoyed your stay and that you liked our staff and services. We look forward to welcoming you back very soon. Stay connected with us via our Facebook Fan Page: Fairmont Heliopolis & towers, Cairo & Twitter @fheliopolis! Sincerely, Fairmont Team

Kuala Lumpur, Malaysia
Reviewed 1 week ago

This place is a dining paradise just located next to the airport. How I wish I don't have to go out and meet my business associates. Love the food offerings here. Compared to the many place in busy and dizzy Cairo, their food taste are quite authentic. Unless you have a highly difficult to please tongue and understanding how things...

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Helpful?
Thank poofthenmagic
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear poofthenmagic, We would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. We are pleased to hear that you have enjoyed your recent stay with us. Looking forward to welcome you soon again. Sincerely, Fairmont Team

Rexburg
Reviewed 2 weeks ago

Gorgeous hotel, helpful staff, clean and comfortable. It was a pleasure to stay here. It had many more amenities than I was able to take advantage of, but I am a return customer, and will stay here again!

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Helpful?
Thank JeannaH662
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear JeannaH662, I would like to thank you for your precious time taken in posting this review and would like to cordially thank you for your complimentary feedback. We are so happy to learn that you have enjoyed your stay and that you liked our staff and services. Sincerely, Fairmont Team

Reviewed 3 weeks ago

I traveled to Cairo on business in August 2016 and our local business partners recommended this hotel. It was a great recommendation! The area is away from all the hustle bustle and very peaceful, staff is very friendly and attentive and the rooms are great. I especially liked the gym clothes and shoes service on request. There are a multitude...

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Helpful?
Thank Majid M
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Majid M, Thank you so much for your time taken to post reviews for Fairmont Heliopolis. We are so pleased to know that you enjoyed your most recent stay with us. Your valuable feedback is highly appreciated. Thank you for choosing Fairmont Heliopolis and looking forward to welcome you soon again. Stay connected with us via our Facebook Fan...

Reviewed 4 weeks ago via mobile

The check in is quick and rooms are clean and good size. The over all service is surely above average and people are very attentive. The Lebanese restaurant food is good, and the rainbow bar is relaxing with nice live music. The location is perfect if you want to avoid central Cairo traffic, close to the airport and to the...

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Helpful?
Thank HaDi78
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear HaDi78, We would like to thank you for your valuable feedback. We are happy to hear that you enjoyed your stay with us, as well as our services and Lebanese cuisine. Looking forward to welcome you soon again. Sincerely, Fairmont Team

Jeddah, Makkah, Saudi Arabia
Reviewed 4 weeks ago via mobile

When checking in I put a deposit in case my teenage children (19,15 yrs) order something from the room dining service . One day I went out with my husband and the kids order for dinner ,they refused to accept their sign on the check and kept asking for cash !!! They kids called us and we left and headed...

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Thank Sarah A
West Wittering, United Kingdom
Reviewed 5 weeks ago via mobile

Great hotel, great facilities, great staff. Good wifi. Near to the airport. Good for business and as a tourist. Always feel safe. I have stayed at the hotel and others in Cairo area. This is by far my favourite. Ask for a garden view to avoid the traffic noise.

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1Thank Windsurfingsadlers
Sara K, Manager at Fairmont Heliopolis, responded to this review

Dear Windsurfingsadlers, Thank you for your time taken to post a review for Fairmont Heliopolis. We are so glad to know that you enjoyed your stay at our hotel. Please note that we appreciate your valuable feedback. Sincerely, Fairmont Team

Minsk, Belarus
Reviewed 5 weeks ago

Not bad, after renovation, good variety of food at breakfast, not bad capuchino, polite staff. I cannot call it priceworthy but prices of hotels in Cairo are beyound any logic. So, among hotels with same price category in this area it's good. And what is important for me - you can open windows in your room. Last my stay couple...

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Helpful?
Thank Natallia-BY

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Fairmont Heliopolis

Address: Al Uruba, Heliopolis, Cairo 2466, Egypt
Region: Egypt > Cairo Governorate > Cairo
Price Range: ₹ 9,426 - ₹ 13,571 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heliopolis 5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Fairmont Heliopolis Hotel Cairo
Fairmont Hotel Heliopolis
Fairmont Hotel Cairo
Cairo Fairmont
Hotel Style:
#14 Business Hotel in Cairo
#15 Luxury Hotel in Cairo
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heliopolis staff and other travellers.
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Questions? Get answers from Fairmont Heliopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the fifth floor and it was very comfortable and quiet.”
 of 5 bubbles 38rosebud, 20 Feb 2017 | Read review
“Try the local delicacies in the evening located next to their pool”
 of 5 bubbles poofthenmagic, 15 Feb 2017 | Read review
“Pool view is very nice”
 of 5 bubbles 608majidm, 5 Feb 2017 | Read review
“the best in the area "airport area"”
 of 5 bubbles 520ashrafq, 28 Dec 2016 | Read review
“Be careful with 3rd floor as some rooms in the smoking section are overlooking the cooling system of the hotel, so it s not the best view.”
 of 5 bubbles olivierd506, 24 Dec 2016 | Read review
5 of 5