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Sheraton Seoul Palace Gangnam Hotel

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#87 of 455 Hotels in Seoul
Certificate of Excellence
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433 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Seoul Palace Gangnam Hotel
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Showing 225: English reviews
Reviewed 11 December 2015 via mobile

Bath room its not close well (by side of the door is not covered well ) , its still can looking by outside, this will be problem if we stay with friends or our family. Daughter or son. I hope this hotel can fix the transparant view near the bath room door. Room is small, its not we expected when...

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Helpful?
Thank Engaktaudeh
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Engaktaudeh, Warm greetings from The Palace Hotel Seoul. Thank you for your recent stay with us and for your review on Tripadvisor. Regarding the room size, we have guest rooms ranging from 25 to 119 sqm with different room type. We would appreciate that if you give us another chance to be able to meet your expectation with newly...

Seoul, South Korea
Reviewed 9 December 2015

I had a great stay at The Palace Hotel Seoul. The bed was comfortable and the room was clean and modern. The only thing that was frustrating was trying to locate the Pool. There wasn't any signs anywhere (even on the elevator) telling you where it was at. However, in the end I will say this worked to my advantage...

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Helpful?
Thank K1 R
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear K1 R, Thank you for staying with The Palace Hotel Seoul and sharing your valuable review on Tripadvisor. We are pleased to hear that you enjoyed your stay with us. And thank you for considering us “Nice Hotel”. In regards to the sign of the Pool, please be rest assured that your comment was noted and we took steps...

Reviewed 19 November 2015 via mobile

Regularly travelled S.Korea since 1996, stay with the Westin & Marriott Grp of hotels for biz & any other Inns or Motels during holidays to other provinces or suburb. 1 reason putting up @ The Palace coz it's close & walking distance to a best friend's home. All the while I thought it's a Business hotel, only realized it's a...

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Helpful?
Thank Jamie L
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Jamie L, Thank you for your recent stay with us and taking the time to provide us with your feedback on Tripadvisor. I would like to express my sincere apologies for not being able to meet your expectations. We have noted your comments in regards to inconvenience and addressed to our senior manager to ensure these problems are rectified...

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
Reviewed 7 November 2015 via mobile

We enjoyed our six night stay at the Palace very much. Room was small but laid out very well. They do have a few western style outlets in the room to charge phones, etc. Pros: clean, well maintained, friendly staff, very good but pricey food. Cons: it's close to the subway but expect at LEAST a 15-20 minute walk to...

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Helpful?
Thank A TripAdvisor Member
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Guest, Thank you very much for your recent 6 nights stay with us at The Palace Hotel Seoul and considering us “Very nice hotel”. We are happy to learn that you enjoyed your stay with us. Your kind review would be helpful for other guests who are planning to visit our hotel. Guest satisfaction and comfort are our top...

Paris, France
Reviewed 26 October 2015

Very good business hotel easy to reach from airport (first limousine bus stop). The deal for executive floor is good as you can eat there. Rooms are small but convenient. And of course service is ....Korean perfect. Only issue was that my room was on the street side and despite being at 11th floor traffic was noisy. Gets better late...

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Thank Arnaud T
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Arnaud T, Thank you very much for your recent stay with us, taking your time to provide us your valuable comment. We are happy to know that you enjoyed your stay at The Palace Hotel Seoul and your overall experience was satisfied. For the room type, we have 8 categories of guest rooms ranging from 25 to 119sqm, so...

Sacramento, California
Reviewed 26 October 2015

Stayed at this hotel earlier this month and enjoyed it very much. The rooms are on the small side but come with very nice amenities. If you prefer baths, you'll have to pay for a larger room on the upper floor which have separate showers & tubs. If you reserve an executive lounge room, you get to have breakfast, and...

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Helpful?
Thank notoftheworld
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear notoftheworld, Thank you for choosing us and we highly appreciate your time in sharing your experience on Tripadvisor. We are glad to hear that you enjoyed your stay with us. Through the renewal process, as you kindly mentioned, guest rooms ranging from 25 to 119 sqm with different room type are prepared to provide our guests with a better...

Singapore
Reviewed 22 October 2015

It was an overall great experience at The Palace Seoul Hotel during the two nights we stayed. From the moment we reached the hotel, the staff have been very helpful in helping bring our luggage down from our cab and up to our room. Reception staff and concierge was polite and friendly too. We had a triple sharing room with...

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Helpful?
Thank cookie25
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear cookie 25, Thank you for staying at The Palace Hotel Seoul, and providing us with your valuable review which is much appreciated. We are very pleased to read that you enjoyed your stay in our hotel and satisfied with our reception staff and concierge. I will share your comment with our Rooms Division team. We appreciate that you mentioned...

Zurich, Switzerland
Reviewed 10 October 2015

I was with my girlfriend at the Palace Hotel Seoul in October 2015 for a week. I stayed in Seoul a couple of times already and always at a different place. Overall the hotel itself looks luxurious and well maintained. We stayed on the 11th floor (club floor) and the room was very clean with some nice amenities. The design...

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1Thank trunksone
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear trunksone, Thank you for staying with us at The Palace Hotel Seoul, and taking the time to provide us your valuable comment. We are very happy to hear that you enjoyed your stay with us and satisfied with room condition and overall experience. We have guest rooms ranging from 25 to 119 sqm with different room type. We would...

Reviewed 4 October 2015 via mobile

I stayed here for an overnight business trip so I just practically had dinner, slept, had breakfast and left. The hoel is old but newly renovated. The room was pretty good no complaints. But as you walk the corridors you can definitely smell some damp carpets or something. Probably they have not yet complwtely renovated the facility. The restaurant food...

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Helpful?
Thank Mike P
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Mr. Mike P, Thank you for staying with us and taking your time to share your review on Tripadvisor. We are glad to hear that you enjoyed your stay and satisfied with our room condition and restaurant service. Through the renewal process, 8 categories of guest rooms and facilities like indoor pool, gym and spa had been prepared to...

Reviewed 23 September 2015 via mobile

I had such a great time in this amazing Hotel. Employees are receptive, beds are so comfortable, many facilities and the breakfast was just delicious! I can't wait to come back to Seoul and stay again at this place. Thank you very much for the great service.

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Helpful?
Thank Gabriel O
Yee Nam K, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Gabriel O, Thank you for staying with us at The Palace Hotel Seoul and providing us with your great feedback, which is much appreciated. We are happy to hear that you enjoyed your stay and your overall experience was satisfied. All of our guests comfort is very important to us and we will continually work towards providing warm and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Experience exquisite and world-class service only fit for Sheraton's reputation at Sheraton Seoul Palace Gangnam (previously The Palace Hotel Seoul) at the heart of cultural trends and business districts. Sheraton Seoul Palace Gangnam is located near government offices such as courts and prosecutor's offices, international convention centers including COEX and SETEC, Seoul Arts Center, Central City, Seoul St. Mary's Hospital, and more. It offers guests a quality, cultural experience and safe retreat. With subway lines 3, 7, and 9 nearby, which connect to key tourist sites throughout Seoul, and a nationwide bus terminal just five minutes away, guests have easy access to business, shopping, touring, and leisure. With its convenient location, Sheraton Seoul Palace Gangnam is ideal for holding small business meetings, seminars, weddings and conferences with nine different banquet halls including two grand ballrooms. Visitors can recharge in the hotel's 341 rooms including 22 suites, Club Lounge, fitness center with advanced equipment, indoor swimming pool with an expansive view, world-class spa, and other renovated facilities. The hotel offers the finest cuisine with four restaurants including famous Japanese restaurant "TA BONG" and Chinese restaurant "SUH GOONG" in addition to nearby restaurants and trendy tourist spots such as Seorae Village, Itaewon, and Garosugil. As Gangnam's first luxury hotel, Sheraton Seoul Palace Gangnam provides a special experience that you will remember through its innovative and detailed service with a systematic expertise that belongs to Sheraton's brand and long history. ... more   less 

Additional Information about Sheraton Seoul Palace Gangnam Hotel

Address: 160, Sapyeong-daero, Seocho-gu, Seoul 06578, South Korea
Region: South Korea > Seoul
Price Range: ₹ 7,284 - ₹ 12,185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul Palace Gangnam Hotel 5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#25 Spa Hotel in Seoul
#35 Business Hotel in Seoul
#53 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Seoul Palace Gangnam Hotel staff and other travellers.
9 questions
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Questions? Get answers from Sheraton Seoul Palace Gangnam Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Sheraton Club floor!”
 of 5 bubbles annep807, 22 Dec 2016 | Read review
“Higher rooms have a nice view over the city. Great Club Lounge but only serves complimentary food and drink at certain times.”
 of 5 bubbles GordonBennettLdn, 12 Dec 2016 | Read review
“Rooms on the south side are quieter, North side have better view”
 of 5 bubbles edirisinghe52, 8 Nov 2016 | Read review
“this is not for business”
 of 5 bubbles Hazycheung, 7 Nov 2016 | Read review
“Executive Level, floors 10 to 12.”
 of 5 bubbles michaelsZ3438BS, 4 Oct 2016 | Read review
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