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Sheraton Seoul Palace Gangnam Hotel

Orbitz.comUS$ 129*
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#100 of 473 Hotels in Seoul
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 134*
US$ 129*
US$ 134*
US$ 134*
US$ 128*
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Sheraton Seoul Palace Gangnam Hotel
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480 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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San Francisco, California
Reviewed 2 weeks ago

I try not to write negative reviews about a place but this was definitely one location that warranted a negative review. Upon check in, the room that I was directed to was dirty on multiple fronts. The carpets had stains, the room smelled musty and the air conditioning in the room was extremely noisy. I called the front desk to...

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Helpful?
Thank Prashant S
SheratonGangnam, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Prashant S, Thank you taking the time to provide us with a gift of feedback. Please accept our sincerest apologies for any disappointment we may have caused you. I am very disappointed to know that your stay and accommodations weren't as enjoyable given your expectation of the hotel. It is certainly not the exceptional experience we aspire for our...

Reviewed 2 weeks ago via mobile

Stayed for 4nights with a new born. Newly renovated clean and quiet. Good enough space. Club lounge food and service are great. Indoor swimming pool is also a plus. Very near from public tansports walking distance to a big mall. Lots of small vendors n stores near by.

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Helpful?
Thank JAE WOO C
HK
Reviewed 3 weeks ago via mobile

I came to stay in a 3-person room here from end April for a week. Hotel is about 90 mins by airport limousine and 10 mins walking distance from Express Bus Terminal metro station. Hotel has recently renovated and rooms have been upgraded with more modern deco. The only complaint I have about the hotel is the air conditioning. Even...

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Helpful?
Thank World_explorer_HK
Seoul, South Korea
Reviewed 4 weeks ago

Having stayed here a couple of times I would definitely recommend upgrading from the standard room. The rooms are nice, comfortable, quiet and well fitted out but the suites are really nice. The staff are helpful and accommodating. The location is great for the south side of the river, and a stroll along the river is only a 10 minute...

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Helpful?
Thank Kathryn S
Singapore, Singapore
Reviewed 4 weeks ago

I am checking out tomorrow after a 3 night stay and have found the staff very helpful and nice. As an SPG Gold member I was upgraded to a club floor which seems to be recently renovated and is quite nice. The breakfast on the club floor is good. The cocktail hour has great food and a wide selection of...

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Helpful?
1Thank Mark__Moscow
Slough, England, United Kingdom
Reviewed 4 weeks ago

Service was really good. Room condition and facilities also very good (although the room was not very large). Room Wifi was OK, not amazing. Excellent choice of foods at breakfast buffet. Bar on top floor was really good with great view. There is a good gym inside the hotel. But you have to access from other side elevators. There is...

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Helpful?
1Thank Digantam G
Reviewed 5 weeks ago

When I drove into the outdoor parking lot of this hotel, I felt that I had chosen the wrong hotel since the paking lot looks terrible. But everthing was all right. Rooms are clean, and services are goid. There are an express bus termibal, Shinsegae Department store, a french village called Seorae Maeul around the hotel..

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Helpful?
1Thank Pan-Bong H
Antarctica
Reviewed 5 weeks ago

A classic Sheraton hotel. Clean, older appointed rooms, but the hallways smelled great and the valet staff were very fast and efficient. Had a couple of issues with my reservation. Wasn't impressed that, standing at the front desk, they asked me to login to SPG to re-book my room, rather than just doing it for me while I stood there....

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Helpful?
1Thank JWHammer
Fayetteville, North Carolina
Reviewed 20 April 2017 via mobile

The reception desk was very friendly and informative. They helped me with walking directions to the Wein wedding hall in Seoul. The wait staff at the hotel's restaurant walks me through the various foods and fruit. The buffet was responsibly price for a Sheraton Hotel. I would suggest foreigns ask the staff and try the different foods available. Let me...

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Helpful?
Thank ArmyPhoneGirl
Dubai, United Arab Emirates
Reviewed 19 April 2017 via mobile

As an SPG member I have booked for a long stay. Reception were professional gave me a room in SPG guests floor! The room interior is very old. I don't think it has been renovated in the last 10 years. Very uncomfortable crowded and ugly! The view is a parking lot with an ugly apartment building overlooking my room. Room...

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Helpful?
1Thank H5840OLahmedm
SheratonGangnam, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear H5840OLahmedm, Thank you for taking the time to share your review, we always appreciate feedback and loyalty from SPG members who have been able to experience our other Starwood properties worldwide. We would first like to apologize that your experience did not meet the expectations and standards we strive for. We take all comments you encountered very seriously, and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience exquisite and world-class service only fit for Sheraton's reputation at Sheraton Seoul Palace Gangnam (previously The Palace Hotel Seoul) at the heart of cultural trends and business districts. Sheraton Seoul Palace Gangnam is located near government offices such as courts and prosecutor's offices, international convention centers including COEX and SETEC, Seoul Arts Center, Central City, Seoul St. Mary's Hospital, and more. It offers guests a quality, cultural experience and safe retreat. With subway lines 3, 7, and 9 nearby, which connect to key tourist sites throughout Seoul, and a nationwide bus terminal just five minutes away, guests have easy access to business, shopping, touring, and leisure. With its convenient location, Sheraton Seoul Palace Gangnam is ideal for holding small business meetings, seminars, weddings and conferences with nine different banquet halls including two grand ballrooms. Visitors can recharge in the hotel's 341 rooms including 22 suites, Club Lounge, fitness center with advanced equipment, indoor swimming pool with an expansive view, world-class spa, and other renovated facilities. The hotel offers the finest cuisine with four restaurants including famous Japanese restaurant "TA BONG" and Chinese restaurant "SUH GOONG" in addition to nearby restaurants and trendy tourist spots such as Seorae Village, Itaewon, and Garosugil. As Gangnam's first luxury hotel, Sheraton Seoul Palace Gangnam provides a special experience that you will remember through its innovative and detailed service with a systematic expertise that belongs to Sheraton's brand and long history. ... more   less 

Additional Information about Sheraton Seoul Palace Gangnam Hotel

Address: 160, Sapyeong-daero, Seocho-gu, Seoul 06578, South Korea
Region: South Korea > Seoul
Price Range: ₹ 8,045 - ₹ 12,197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul Palace Gangnam Hotel 5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#23 Spa Hotel in Seoul
#35 Business Hotel in Seoul
#61 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Seoul Palace Gangnam Hotel staff and other travellers.
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Questions? Get answers from Sheraton Seoul Palace Gangnam Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT agree to stay in the "new" part of the hotel. Ask for a room not facing the road.”
rdinbj, 7 Feb 2017 | Read review
“Go for the Sheraton Club floor!”
annep807, 22 Dec 2016 | Read review
“Higher rooms have a nice view over the city. Great Club Lounge but only serves complimentary food and drink at certain times.”
GordonBennettLdn, 12 Dec 2016 | Read review
“Rooms on the south side are quieter, North side have better view”
edirisinghe52, 8 Nov 2016 | Read review
“this is not for business”
Hazycheung, 7 Nov 2016 | Read review
5 of 5
Orbitz.com
US$ 129* /night
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Sheraton.comUS$ 134
Expedia.comUS$ 128
Hotwire.comUS$ 129
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Prices are for 1 room, 2 adults
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