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Sheraton Seoul Palace Gangnam Hotel

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#90 of 474 Hotels in Seoul
Certificate of Excellence
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Sheraton Seoul Palace Gangnam Hotel
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471 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Seoul, South Korea
Reviewed 2 days ago NEW

Having stayed here a couple of times I would definitely recommend upgrading from the standard room. The rooms are nice, comfortable, quiet and well fitted out but the suites are really nice. The staff are helpful and accommodating. The location is great for the south side of the river, and a stroll along the river is only a 10 minute...

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Helpful?
Thank Kathryn S
Singapore, Singapore
Reviewed 2 days ago NEW

I am checking out tomorrow after a 3 night stay and have found the staff very helpful and nice. As an SPG Gold member I was upgraded to a club floor which seems to be recently renovated and is quite nice. The breakfast on the club floor is good. The cocktail hour has great food and a wide selection of...

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Thank Mark__Moscow
Slough, England, United Kingdom
Reviewed 5 days ago NEW

Service was really good. Room condition and facilities also very good (although the room was not very large). Room Wifi was OK, not amazing. Excellent choice of foods at breakfast buffet. Bar on top floor was really good with great view. There is a good gym inside the hotel. But you have to access from other side elevators. There is...

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1Thank Digantam G
Reviewed 6 days ago NEW

When I drove into the outdoor parking lot of this hotel, I felt that I had chosen the wrong hotel since the paking lot looks terrible. But everthing was all right. Rooms are clean, and services are goid. There are an express bus termibal, Shinsegae Department store, a french village called Seorae Maeul around the hotel..

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1Thank Pan-Bong H
Antarctica
Reviewed 6 days ago NEW

A classic Sheraton hotel. Clean, older appointed rooms, but the hallways smelled great and the valet staff were very fast and efficient. Had a couple of issues with my reservation. Wasn't impressed that, standing at the front desk, they asked me to login to SPG to re-book my room, rather than just doing it for me while I stood there....

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Helpful?
Thank JWHammer
Fayetteville, North Carolina
Reviewed 1 week ago via mobile

The reception desk was very friendly and informative. They helped me with walking directions to the Wein wedding hall in Seoul. The wait staff at the hotel's restaurant walks me through the various foods and fruit. The buffet was responsibly price for a Sheraton Hotel. I would suggest foreigns ask the staff and try the different foods available. Let me...

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Thank ArmyPhoneGirl
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

As an SPG member I have booked for a long stay. Reception were professional gave me a room in SPG guests floor! The room interior is very old. I don't think it has been renovated in the last 10 years. Very uncomfortable crowded and ugly! The view is a parking lot with an ugly apartment building overlooking my room. Room...

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Helpful?
1Thank H5840OLahmedm
SheratonGangnam, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear H5840OLahmedm, Thank you for taking the time to share your review, we always appreciate feedback and loyalty from SPG members who have been able to experience our other Starwood properties worldwide. We would first like to apologize that your experience did not meet the expectations and standards we strive for. We take all comments you encountered very seriously, and...

New York City, New York
Reviewed 1 week ago via mobile

Two important things : First, don't waste any suite upgrades here. Second : not close to any restaurants or shops. I am a Platinum SPG member and booked two rooms for a holiday with friends. One room I used suite upgrade nights and the second room I took my chances hoping for any upgrade. When I checked in, the front...

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Helpful?
1Thank songsongblue
SheratonGangnam, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear songsongblue, Thank you for choosing to stay at Sheraton Seoul Palace Gangnam and I wish to assure you that your loyalty and feedback as a SPG platinum member is valued and appreciated. While we were pleased to read your nice words regarding our respectful concierge staff and a variety of dining option in club lounge, we are very disheartened...

Beijing
Reviewed 3 weeks ago

Easy to access the river (15 min walk) and walk along there. Good breakfast and bar area in lobby served light meals. Clean and stylish hotel. East walk to nearby railway station and small mall there with Marriott hotel there too (with its great wine buffet in Fridays).

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Helpful?
Thank Beijingfolks
denpasar
Reviewed 3 weeks ago via mobile

Stayed at Sheraton in April for 3 nights. Room layout is strange and made the room smaller. The pillows were extremely uncomfortable. Location was not great. Isolated . Close to the French quarter and a mall nearby that's it. Breakfast was always the same never changed throughout our stay. It's ok not great not bad . Depends what u pay...

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Helpful?
Thank Wayan J
SheratonGangnam, General Manager at Sheraton Seoul Palace Gangnam Hotel, responded to this review

Dear Wayan J, It's always our intention to provide the very best in comfort and service to ensure our guests leave having the memorable visit. We are deeply regret to know that your experience was not reflective of our high standards and we sincerely apologize for any inconvenience. Your feedback is appreciated, and we hope you'll reconsider and allow us...

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Near Sheraton Seoul Palace Gangnam Hotel

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Experience exquisite and world-class service only fit for Sheraton's reputation at Sheraton Seoul Palace Gangnam (previously The Palace Hotel Seoul) at the heart of cultural trends and business districts. Sheraton Seoul Palace Gangnam is located near government offices such as courts and prosecutor's offices, international convention centers including COEX and SETEC, Seoul Arts Center, Central City, Seoul St. Mary's Hospital, and more. It offers guests a quality, cultural experience and safe retreat. With subway lines 3, 7, and 9 nearby, which connect to key tourist sites throughout Seoul, and a nationwide bus terminal just five minutes away, guests have easy access to business, shopping, touring, and leisure. With its convenient location, Sheraton Seoul Palace Gangnam is ideal for holding small business meetings, seminars, weddings and conferences with nine different banquet halls including two grand ballrooms. Visitors can recharge in the hotel's 341 rooms including 22 suites, Club Lounge, fitness center with advanced equipment, indoor swimming pool with an expansive view, world-class spa, and other renovated facilities. The hotel offers the finest cuisine with four restaurants including famous Japanese restaurant "TA BONG" and Chinese restaurant "SUH GOONG" in addition to nearby restaurants and trendy tourist spots such as Seorae Village, Itaewon, and Garosugil. As Gangnam's first luxury hotel, Sheraton Seoul Palace Gangnam provides a special experience that you will remember through its innovative and detailed service with a systematic expertise that belongs to Sheraton's brand and long history. ... more   less 

Additional Information about Sheraton Seoul Palace Gangnam Hotel

Address: 160, Sapyeong-daero, Seocho-gu, Seoul 06578, South Korea
Region: South Korea > Seoul
Price Range: ₹ 7,710 - ₹ 12,657 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Seoul Palace Gangnam Hotel 5*
Number of rooms: 345
Reservation Options:
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Hotel Style:
#23 Spa Hotel in Seoul
#35 Business Hotel in Seoul
#58 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Seoul Palace Gangnam Hotel staff and other travellers.
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Questions? Get answers from Sheraton Seoul Palace Gangnam Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“DO NOT agree to stay in the "new" part of the hotel. Ask for a room not facing the road.”
rdinbj, 7 Feb 2017 | Read review
“Go for the Sheraton Club floor!”
annep807, 22 Dec 2016 | Read review
“Higher rooms have a nice view over the city. Great Club Lounge but only serves complimentary food and drink at certain times.”
GordonBennettLdn, 12 Dec 2016 | Read review
“Rooms on the south side are quieter, North side have better view”
edirisinghe52, 8 Nov 2016 | Read review
“this is not for business”
Hazycheung, 7 Nov 2016 | Read review
5 of 5