WynDyn - Fusion, Chinese, Japanese - Cheongdam, Gangnam 호텔리베라서울 와인앤다인, 퓨젼, 중식, 일식 Meal budget per person (without drinks) Category 2 (under 120000 KRW, 100 USD) It is a fusion restaurant specializing in Chinese and Japanese cuisine. It is located on the lobby floor in Hotel Rivera Cheongdam which belongs to Shinan Group with Rivera CC, Shinan CC, Green Hill CC, Everis Golf & Resort and Welli Hilli Park. Along with spacious tables in the hall, the restaurant also has many dining rooms, so it seems to be good for private dining. "Sea Cucumber & Pork Belly in Soy Sauce" and "Chilly Fried Small Octopus" are very different style, delectable! As the property, Hotel Rivera, seems to be putting emphasis on top notch services, the staffs of this upscale restaurant are proffessional, attentive and kind. It is recommendable for business, friends and family. Next time, I will look forward to having another chance to stay in the property to experience and write a review.…
Hotel was kept extremely clean and polished in all areas. House keeping very good in rooms. The hotel however was cold with a lack of atmosphere in the public or restaurant areas. Felt very sterile. Staff are very matter of fact and won’t deviate on anything. Generally a lack of smiles and customer interaction from the front desk and restaurant arrival desk staff. Concierge was helpful and friendly. Think the hotel is more for business clients who are more serious than someone on vacation. Hotel is about 10 minutes walk from nearest subway station.
Had an very enjoyable time in Seoul. The Riviera is in a great location just a 5 minute walk away from the Subway and then it is easy to whizz around the city from there. The room was great and the staff in the hotel were helpful and friendly and check in was quick and easy. No bar in the hotel which was a slight disappointment. Bus 6006 from the airport drops off right outside.
First off I have to say I love this hotel. The rooms are spacious, clean and the hotel itself is fairly well located and accessible. The amenities provided are high quality and it houses a sauna, pool and fitness club. Breakfast was above average but they do not change their food items. On the final night I ate something wrong for dinner. I called them at 2 am asking if they had charcoal pills. They didn’t have any - that’s fine; they are not a hospital or pharmacy. I spent the whole night throwing up and having toilet runs, hydrating myself carefully with the two complimentary bottles of fresh water. When I had finished them both that night (and I had a third from my workplace), I called to ask them if they could provide me with two bottles of water. The response I got was what I did not expect from this hotel. They haggled with me on water - at first offering for me to buy the two bottles I requested at 3,300 KRW (about US$3) each. I told them I was really sick and the receptionist put me on a long whole and said no, I had to buy. That’s when I asked if the tap water safe to drink, and that I’d record this on TripAdvisor. She finally said she would offer one free bottle. I asked for it to be sent up immediately ‘please’. A manager came up and said I could give them a used bottle and they would refill it for me (heaven knows from where). I asked where’s the one bottle they offered. He didn’t have it. Another supervisor came and finally believed my story cos I showed him my puke bag (he grimaced). The first manager finally came with one complimentary bottle. It is not the cost. In an emergency when I’m really dehydrated and all I want is clean water so as not to aggravate my stomach upset, 3,300 KRW is nothing. But it’s the haggling that was unacceptable, and it reeked of a lack of compassion. The supervisor was slightly better, but the rest, from the phone girl and the manager, revealed no emotions and would stick to policy if I hadn’t put up a fight. It’s a great hotel - comfortable, spacious, but if anything goes awry, don’t count on them, or be prepared to explain through feeling unwell.…
Stayed here for about 2 weeks. Nothing wrong with the hotel and the staff are friendly. The area around the hotel is not to great as there are very few restaurants and shops. But in most ways a good hotel to stay at
Hotel was located near Coex. If you plan to attend a symposium there, then i can suggest this hotel. It is also not far from the subway station, the bus station, and there are taxis available in front of the hotel.
Stayed here for the 2nd time – the room was okay. Restaurant was too expensive for me, but there is a shopping centre nearby with plenty of food choices. Breakfast was okay but nothing better than okay. Haven't stayed in any other hotel in Seoul so can't compare.
Went to stay in this hotel due to the global package (EXO concert)... the hotel is good not that great and not that bad. We also got to check in right away. The breakfast buffet could have been better. The thing that I dont like is that it's a bit far to the subways, it's like a 6 mins walk to the nearest subway...
Been staying at this hotel for past 10 years during my business travel. Nice location in Gangnam. Easy access to hotel and transportation is easily available. Airport limo bus drops you right outside hotel. Food at Hotel is expensive, but all around lot of restaurants, coffee shops (24 hours too) and convenience stores. Rooms are ageing, but they are very comfortable. Staff is very warm and friendly. However despite visiting this hotel twice a year, they cannot recognise that I am a regular guest! Coex Shopping Mall just a 15 mins walk from the hotel.
This hotel promotes a pool but we were not allowed to take the children to the pool with us. Even when parents go to the pool they are not allowed to have children under 14 years with them. Kids were so disappointed. If a hotel cannot afford personnel it should not do business or have a pool. The hotel has a beautiful lobby and a good location. However, as other reviewers noted, hallways smell awfully. The concierge is the most useless we have ever seen. He did not have a map. After searching for a map for ten minutes, he could not find the location of a hotel on it. Neither he could find anything else on the map. Very polite but useless.
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