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Lotte Hotel Seoul

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Traveller (1487)
Room & Suite (785)
Dining (234)
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Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“new wing”(187 reviews)
“department store”(89 reviews)
“club floor”(69 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (3,495)
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929
439
90
19
10
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All reviewsnew wingdepartment storeclub floormain buildingfood courtduty free shoppinglarge hotelbusiness tripstar hotelbuffet restaurantcity hallshopping malldeluxe roomsubway stationexcellent hotelkal limousine bushotel is located
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941 - 945 of 1,487 reviews
Reviewed 16 June 2014

Stayed at the Lotte for 6 nights. By US standards clearly a 5 star. Some hotels in Asia are "over the top" but the Lotte does not fit that category. Rooms are very nice, large enough and very comfortable. I highly recommend the Club floor...More

Thank IraW_11
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 18 June 2014

Dear IraW_11, I appreciate you for sharing your experience with us and other guests on tripadvisor.com. We regret that we met the standards but were not able to impress you. We will take your valuable comment seriously so that we can provide better service in...More

Reviewed 14 June 2014

This is a very nice hotel but compared to some of the 5-star hotels we stayed at in China, it didn't knock our socks off. We stayed in a junior suite on the club floor and used the club lounge for breakfast and later afternoon...More

Thank N0nAccidentalT0urist
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 16 June 2014

Dear N0nAccidentalT0urist , Thank you for staying and posting detailed review on Trip Advisor. We are glad to read your comments and share with other customers. Your experience here was imageable as you mentioned and thanks one more time to put some details about DMZ...More

Reviewed 14 June 2014

I cant fault much with this place. Everything was immaculate. Direct KAL Limo Bus to the hotel which was fantastic. The minute we alight the bus, there was someone to help with our luggage. Check in was fast and easy. We stayed at the main...More

Thank mandytan
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 18 June 2014

Dear mandytan, I appreciate you for choosing Lotte Hotel Seoul and taking you time to leave such a valuable comment. I am very glad to hear that your stay had been proceed through perfectly during your stay from checking in to the moment you left...More

Reviewed 13 June 2014

Stayed in early April 2014 and was glad to find that the rooms in the Main Building have been renovated. Check in was a breeze even though the front desk was very busy. Front desk staffs were polite and efficient. In fact throughout our stay...More

Thank Mabel N
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 16 June 2014

Dear Mabel N, Thank you for staying and posting a great review on Trip Advisor! We are very appreciative and very grateful to you. We are extremely happy to hear that you had a nice experience in Lotte hotel Seoul. We strive to exceed all...More

Reviewed 13 June 2014

Stayed 4 nights. Very centrally located for sights and has a big department store in the basement for shopping and also a subway station. Stayed on the Club floor to get the free breakfast and cocktails! (Not both at once Ihasten to add) Stayed in...More

Thank doc-nic-london
Response from worldbest2018, 프론트 매니저 at Lotte Hotel SeoulResponded 16 June 2014

Dear doc-nic-london, Thank you in advance of your detailed review on Trip Advisor. It was honorable to have your comments about our hotel and I was so glad to read each details. As you mentioned here, the location and facilities are good and we have...More

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Most Booked Properties in Seoul, South Korea
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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
US$ 205 - US$ 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#9 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 205 - US$ 296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Seoul
#4 Romantic Hotel in Seoul
#9 Spa Hotel in Seoul
#11 Luxury Hotel in Seoul
#16 Family Hotel in Seoul
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1487)
Room & Suite (785)
Dining (234)
Pool & Beach (13)
Amenities (68)
Business Centre & Event Rooms (14)
Family and Play Areas (3)
Questions & Answers
Ask a question
judy l
11 May 2018|
Answer
Response from Mark A | Reviewed this property |
Yes It is
0
Votes
Pare S
17 April 2018|
AnswerShow all 2 answers
Response from LotteHS | Property representative |
Dear Sasiya R, Warm greetings from Lotte Hotel Seoul! We apologize for any inconvenience that you might have experienced. Regarding the tax refund, it is specified in the yellow receipt that we gave you at checkout; The... More
0
Votes
Google Translation
Camolida
29 March 2018|
Answer
Response from Thiagan D | Reviewed this property |
Hi I was in this beautiful hotel quite a while back. But I did check their website which confirms that they do have a coin operated laundry in their city hotel. May I suggest that it will be best if you could check the... More
0
Votes
Room Tips
"We had a city view room overlooking the hotel entrance and enjoyed the view."
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"Standard rooms are too small, go for an upgrade if you can"
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"Club floor amenities are definitely worth the cost"
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"We used Hotels.com"
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