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Imperial Palace Seoul

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 237*
US$ 153*
Great Deal
US$ 161*
US$ 161*
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Imperial Palace Seoul
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723 Reviews from our TripAdvisor Community

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Showing 302: English reviews
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London, United Kingdom
Reviewed 2 days ago NEWvia mobile

The imperial palace is a very impressive hotel, it has a big entrance with extremely attentive staff who do everything to help you. On arrival we were advised that we were upgraded from the rooms we booked and I had a large room with a large desk, a lot of space and bathroom with bath, shower and a make up...

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Helpful?
Thank Anke B
Taipei, Taiwan
Reviewed 5 days ago NEW

The staff were very helpful. The food and drink they provide on the happy hour was much better than breakfast. Better not miss that. The one thing I'm not pleased with is that they DO NOT turn the air-conditioner on. It was muggy and sticky...in April! I heard that Japanese chain hotel wouldn't make this happen. Alright, even if I...

Review collected in partnership with this hotel
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Helpful?
Thank Lee D
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee/General Manager

Reviewed 2 weeks ago via mobile

This hotel's room is different photo. How can this hotel is 5 starts? I can understand this. Room is too much old and many mirrors. Further Here's service is bad. I wanna refund money. Feeling so bad!!

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Helpful?
Thank catherine k
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will be implementing upgrades to the property. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee/General Manager

Athens, Alabama
Reviewed 2 weeks ago via mobile

Reservation wrong, given occupied room. Long long lines and not extremely pleasant. Italian restaurant hurried us out with food and drinks delivered basically together and never delivered bread. Not busy. No excuse

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Helpful?
Thank sbk987
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you for taking your precious time to share your detailed feedback with us. We sincerely regret we fell short of serving your needs during your stay. If you would be so kind to specify which restaurant, since our hotel does not carry an Italian one, we hope you will allow us the opportunity to provide you the...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

I arrived for a 2 day conference at the Imperial Palace Hotel. Check in was efficient but as I arrived early 9 am, I could only check in at 2 pm. The conceige took care of my baggage while I went exploring. The hotel was very well decorated with antique crockery in old cupboards all over the hotel. This gives...

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Helpful?
Thank chin792015
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret we fell short of serving your needs during your stay. We hope you will allow us the opportunity to provide you the level...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Had a generally pleasant stay until check out. The lady at the counter said I had consumed some drinks from the minibar but I told her I did not. She showed me the minibar list with ticks on a few drinks. I told her I didn't take anything. Throughout this, she showed a very very long face with zero smile...

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Helpful?
Thank chuty15
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret we fell short of serving your needs during your stay. We hope you will allow us the opportunity to provide you the level...

Norwich, England, United Kingdom
Reviewed 2 weeks ago

This is rather a grand hotel with all you can wish for... Golf on the 9th floor and a business centre on the 16th floor. Staff are VERY good and attentive. Rooms are large and well set out, bathrooms are large but take a bit of working out.. they are all electronic...

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Helpful?
Thank Nick W
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazaing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Yours Sincerely, Seung Geol Lee/General Manager

Reviewed 3 weeks ago via mobile

Fantastic!! How really great place it is!!! I stayed this hotel today these guest team was really kind to tell me specific answer I asked before. It was great time I ever had staying hotel in Seoul, South Korea. I recommend this hotel whenever visiting in seoul. After I check out, again I reviewed this writing.

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Helpful?
Thank 영진 윤
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you for visiting Imperial Palace Seoul and for posting your review. We are grateful to hear you had a wonderful experience with us and we are honored by your recommendation. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee/General Manager

Kathmandu, Nepal
Reviewed 4 weeks ago via mobile

I stayed 4 nights with my family. Service is great.. everything is perfect. Staffs are helpful and they are ready to serve you anytime you need. I recommend this hotel who wants to visit Korea with kids.

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Helpful?
Thank K0hana
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank you for visiting Imperial Palace Seoul and for posting your review. We are grateful to hear you had a wonderful experience with us and we are honored by your recommendation. We look forward to welcoming you back again soon. Yours Sincerely, Seung Geol Lee/General Manager

Reviewed 19 March 2017 via mobile

I stayed at imperial palace suite for a day. I got married at this hotel in December and the hotel provided us with a free ticket :). It was our first time staying, and the food and services were very nice. The room temperature was perfect and the suite room was cozy. There were two happy our services for tea...

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Helpful?
Thank lotto J
IPSEOUL, 제너럴 매니저 at Imperial Palace Seoul, responded to this review

Dear Guest, Thank youy for taking your precious time to share your detailed feedback with us. It gives us great pleasure to hear that you had such an amazing experience at our hotel. We will continue to strive to provide the best service and we hope to serve you again soon. Thank you. Yours Sincerely, Seung Geol Lee/General Manager

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07/05/2017 08/05/2017
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Staying in Samseongdong / COEX

Neighbourhood Profile
Samseongdong / COEX
A large business hub, Samseongdong is anchored by Korea’s World Trade Center, where many important business exhibitions and meetings are held. The enormous COEX mall sprawls underground, providing a myriad of things to do and see, including a large aquarium and movie theater. For a bit of peace and zen, head over to the ornate Bongeunsa Temple which is one of Korea’s most important places of worship. Or take a stroll nearby through the tranquil royal burial grounds of Seonjeongneung, a UNESCO World Heritage Site.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imperial Palace Seoul is located in the heart of the business and cultural center, Seoul, South Korea's thriving capital, and it has long been a city landmark. Imperial Palace Seoul won top prize in the Favorite Business Hotel category of the TIME Readers' Travel Choice Awards 2006 selected by Time Asia. This is the first time a Korean hotel has been honored with such an award. At the time of the G20 Summit in 2010 and the Nuclear Security Summit in 2011, leaders from countries around the world such as Brazil, Vietnam, Algeria and many others visited Imperial Palace Seoul, and it has been recognized as one of the top branded hotels in Korea. A noble and artistic atmosphere with elegant European style interior, antiques and paintings, Imperial Palace Seoul provides a space to enjoy beautiful art beyond the function of accommodation by offering the best service and giving top priority to customer satisfaction and impression under the motto of 'The Best of Everything'. Developing its 27-year history with pure domestic capital as the best hotel brand with a world class network along with 'Imperial Palace City Hotel Fukuoka' in Japan in 2007 and 'Imperial Palace Boutique Hotel' in Itaewon, Korea in early 2010. ... more   less 

Additional Information about Imperial Palace Seoul

Address: 640, Eonju-ro, Gangnam-gu, Seoul 06098, South Korea
Region: South Korea > Seoul > Samseongdong / COEX
Price Range: ₹ 8,038 - ₹ 13,419 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Imperial Palace Seoul 4.5*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hotel Imperial Palace
Hotel Style:
#13 Romantic Hotel in Seoul
#17 Luxury Hotel in Seoul
#31 Business Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Palace Seoul staff and other travellers.
5 questions
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Questions? Get answers from Imperial Palace Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher the better”
B6432OAiana, 5 Mar 2017 | Read review
“Amazing decor”
40garrenk, 22 Feb 2017 | Read review
“Direct airport bus was just outside hotel. Nearest metro station, Hak-dong, takes about 10 minutes walk for hotel.”
524dannyc, 14 Feb 2017 | Read review
“Enjoy the lobby:)”
  • room
  • bath place
Zhozho, 23 Dec 2016 | Read review
“The room was espacious, with comfortable bed and pillow.”
846cristinay, 30 Nov 2016 | Read review
5 of 5
Priceline
US$ 153* /night
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Booking.comUS$ 161
Hotels.comUS$ 161
TripAdvisorUS$ 154
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*Disclaimer
Prices are for 1 room, 2 adults
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