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Grand Walkerhill Seoul

Hotels.comUS$ 155*
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#110 of 474 Hotels in Seoul
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 193*
US$ 155*
US$ 160*
US$ 193*
US$ 155*
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Grand Walkerhill Seoul
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519 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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Tauranga, New Zealand
Reviewed 3 weeks ago

This a very good up market hotel however be aware that the in house food is extremely expensive. However In saying that the breakfasts which were a part of the room rate were excellent value and very good meals

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Helpful?
Thank richardmcnair02
WalkerhillSeoul, General Manager at Grand Walkerhill Seoul, responded to this review

Dear richardmcnair02, Thank you for your recent stay at the Grand Walkerhill Seoul and taking the time to provide us a positive feedback. We are pleased to hear you enjoyed our breakfast buffet. However, we are sorry to hear that you are not happy with our menu price. Please understand that our restaurants use the highest quality ingredients so price...

Melbourne, Australia
Reviewed 25 March 2017 via mobile

For a 4-star hotel, it is surprising that wifi is not available in rooms but only in the lobby. Upon checking was informed that room wifi was being installed and was able to access it about an hour later. However speed was slow. Something to note for business travellers.

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Helpful?
Thank kwan3452
WalkerhillSeoul, General Manager at Grand Walkerhill Seoul, responded to this review

Hello kwan3452, Thanks you for your recent stay at Grand Walkerhill Seoul and taking the time to provide feedback. We apologize for your inconvenience to connect wifi service. The hotel is providing complimentary wired/wireless internet with low speed to all guests however, if any guest need the high-speed internet, it is available with additional charge, KRW 24,200 per a day....

Reviewed 17 March 2017

I am a frequent business traveler to Seoul and have stayed at many different five star hotels located around downtown Gangnam area and the Seoul City Hall in search of "the one" hotel of my choice for all my upcoming visit to Seoul. This hotel was far down in my list because of the location which seemed quite distant from...

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Helpful?
Thank Kevin J
WalkerhillSeoul, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Kevin J, Thank you for your recent stay at the Grand Walkerhill Seoul and taking the time to provide us a positive feedback. We are pleased that you enjoyed our nature around hotel, and service. We have shared your comments with our associates to motivate them towards providing warm and friendly service. We hope to have another opportunity to...

Reviewed 19 January 2017 via mobile

Wow! The bed is probably the best thing from my whole trip. So comfortable! Room is neat and tidy. Staff was very helpful and the breakfast buffet was great. Definitely recommend if you are staying in the area.

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Helpful?
Thank Travis W
WalkerhillSeoul, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Travis W, Thank you for choosing Grand Walkerhill Seoul and providing us positive feedback. We are happy to hear you enjoyed our bedding, service and breakfast. We will share your positive comment about service with our team. It will really help motivate them to continue to an outstanding job. We are looking forward to welcoming you back at Walkerhill...

Brugge
Reviewed 16 January 2017

The Walkerhill Hotel environment is a park on a Hill close to the centre of Seoul. The Hotel is a luxury hotel adjacent to The Vista Walkerhill (which is now not open). The Grand has a seperate building called the Douglas. I stayed in that building, which I really loved. The building is build on the mountain slope so all...

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Helpful?
Thank ZepposBrugge
WalkerhillSeoul, General Manager at Grand Walkerhill Seoul, responded to this review

Dear ZepposBrugge, Thank you for your recent stay at Grand Walkerhill Seoul and we appreciate you taking the time to provide us a positive feedback. We are pleased that your overall stay at Douglas House, which is so called ‘cottage in the forest’ met your expectations and that you enjoyed our rooms and service. We look forward to welcoming you...

Reviewed 13 January 2017 via mobile

I have stayed at this hotel for years when it was part of the Starwoods group. It s no longer in that system. The staff us still as friends they used to be, but some of the guest services seem to have changed. I was moved into the Douglas House annex, had a lot of issues with the room. I...

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Helpful?
Thank Frank M
WalkerhillSeoul, General Manager at Grand Walkerhill Seoul, responded to this review

Dear Mr. Frank M, Thank you for your resent stay at the Grand Walkerhill Seoul and taking time to provide us your valuable feedback which help us in monitoring our services and facilities. We sincerely apologize for the delayed action about your request to move your reserved room, the Douglas House Annex to the main building, a Deluxe room. Please...

Hong Kong, China
Reviewed 30 December 2016

I am impressed by the great hospitality and service of the hotel. All necessary items are available though some of those are chargeable (e.g. tooth brush). Wi-Fi is available free of charge in the lobby, and chargeable in rooms. I have tried out the sauna and took a look at the indoor swimming pool and fitness centre, which are very...

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Helpful?
Thank PSCHAN
Walkerhill_Hotel, General Manager at Grand Walkerhill Seoul, responded to this review

Hello PSCHAN, Thank you for your recent stay at the Grand Walkerhill Seoul and taking the time to provide us a positive feedback. We are pleased that you enjoyed our service and breakfast buffet. We have shared your comments with our associates to further motivate them towards providing warm and friendly service. We look forward to welcoming you back once...

Hong Kong, China
Reviewed 9 December 2016

Got informed that my room will be at the annex building during checkin. They have a 'shuttle' to get you there which is a normal car. The ride only 3 minutes, but sometimes need to wait 5-10 minutes for the car. Need to pay for the wifi. Need to pay for the tooth brush. Staff were very helpful and friendly...

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Helpful?
Thank NLK_HK
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear NLK_HK, Thank you for sharing your valuable feedback with us. Our team will continually work towards providing most exceptional service to all our guests. Thank you again and we look forward to your return. Sincerely, Jungsup Do General Manager

Los Angeles, California
Reviewed 8 December 2016

There isn't a lot to do right around the hotel so it's not the best location for walking. The rooms are very utilitarian and so is the lobby. The food options nearby are incredibly expensive. I would only recommend staying here if a business meeting required it.

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Helpful?
Thank StationToStation
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear StationToStation, Thank you for your recent stay with us and providing us with your valuable feedback. We are very disappointed to hear that your stay was not up to your satisfaction. Sheraton Grande Walkerhill always strives to exceed our guests' expectations at all times and will continue to seek ways of further improvement in all areas. Please give us...

Madison, New Jersey
Reviewed 23 November 2016

I stayed at this property recently for work as it was recommended by our local partner due to close proximity to their office. I normally share a room with a close work colleague and never have issues with having enough room for suitcases, toiletries, etc. I travel monthly and this was the first time in about 20 years of traveling...

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Helpful?
Thank lacatlin88
SheratonWalkerhill, General Manager at Grand Walkerhill Seoul, responded to this review

Dear lacatlin88, Thank you for your stay at Sheraton Grande Walkerhill and and taking the time to provide your feedback. We have noted the points mentioned and all of your comments have been shared with our team for further improvements. I do apologize for any inconveniences. We hope to have another opportunity to welcome you back in the future. Jungsup...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestled amid the picturesque Hangang River and Achasan Mountain, Grand Walkerhill Seoul is an urban destination providing guests soothing relaxation in nature, as well as banquets, entertainment, and leisure facilities accompanied by its five-star service. It features a variety of scenic attractions such as Cherry Blossom in spring; shades of trees in summer; foliage in autumn; snowy landscape in winter; and various facilities such as ‘Riverpark’, an outdoor swimming pool overlooking a panorama of the river; ‘Camping in the City’ offering unique camping experience; ‘Walkerhill Kids Club’ for children; ‘Walkerhill Library’ which is book cafe where guests can allow themselves in reading piles of books in comfort. In addition, a convention center of sizes and purposes with 8 functions room (Vista Hall, Aida, Walkerhill Theater, Cosmos Hall, Art Hall, Pine Room, and Grand Hall), which is equipped with state-of-the-art lighting & sound systems, a full-service team of professionals and in-house technicians, offers guests the best service for family gatherings, wedding, large-scale international conference, and business events. ... more   less 

Additional Information about Grand Walkerhill Seoul

Address: 177, Walkerhill-ro, Gwangjin-gu, Seoul 04963, South Korea
Region: South Korea > Seoul
Price Range: ₹ 8,925 - ₹ 18,236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Walkerhill Seoul 5*
Number of rooms: 557
Reservation Options:
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Also Known As:
Sheraton Grande Walkerhill Hotel Seoul
Sheraton Grande Walker Hill Hotel
Sheraton Seoul
Seoul Sheraton
Hotel Style:
#4 Casino Hotel in Seoul
#25 Spa Hotel in Seoul
#65 Luxury Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from Grand Walkerhill Seoul staff and other travellers.
6 questions
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Questions? Get answers from Grand Walkerhill Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best rooms have a view over the entrance way”
richardmcnair02, 3 Apr 2017 | Read review
“The rooms in the Douglas building have a terrace, which I liked”
ZepposBrugge, 15 Jan 2017 | Read review
“Indoor swimming pool, fitness centre and sauna located near convention centre B2/F,”
  • Night View, Room Type: Deluxe Twin
  • Toiletries
  • Room Type: Deluxe Twin
  • Morning View, Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
  • Room Type: Deluxe Twin
PSCHAN, 30 Dec 2016 | Read review
“Stay at the main block instead of the annex building”
NLK_HK, 9 Dec 2016 | Read review
“Choose a larger category room”
lacatlin88, 22 Nov 2016 | Read review
5 of 5
Hotels.com
US$ 155* /night
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Booking.comUS$ 160
Orbitz.comUS$ 155
TripAdvisorUS$ 155
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*Disclaimer
Prices are for 1 room, 2 adults
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