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JW Marriott Hotel Seoul

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JW Marriott Hotel Seoul
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1,396 Reviews from our TripAdvisor Community

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Showing 929: English reviews
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Houston, Texas
Reviewed 3 days ago NEW

Whenever we travel to Seoul, we always stay at JW Marriott. The reason why JW Marriott Seoul is so special to us is because of the staff. The front desk manager, Stephanie Choi, is professional and exceptionally knowledgable in all aspects of the hotel operation. Amie at the front desk is friendly and professional. The concierge lounge manager, Daisy, is...

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Helpful?
Thank CTexas777
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear CTexas777, I really appreciate you taking your time to share a great review on TripAdvisor. I am pleased to learn that you choose to stay with us because of our staff service and also very grateful that you remember the names of our team. Your wonderful comments about Stephanie, Daisy, Amie and the Executive Lounge team are truly rewarding....

Simsbury, Connecticut
Reviewed 3 days ago NEWvia mobile

This hotel offers the expectations of a JW Marriott, so no negative surprises. The rooms are are slightly starting to show some wear, but not a concern. The concierge lounge staff are attentive and helpful. The one draw back was that housekeeping at the lounge started using the super loud vacuum while guests (me included) were either on a call...

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Helpful?
Thank Frank A
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Frank A, It was our pleasure to have you during your business trip, and I am glad that we met your expectations of the JW Marriott brand. I appreciate your valuable feedback on our staff service and guest rooms. Currently we are planning for a future renovation of the hotel thus we hope you would have a chance to...

Chicago, Illinois
Reviewed 1 week ago

It was one of the best dinning experiences that I had! I was looking for a place to host an anniversary lunch with my fiancé and we both agreed to visit The Gril at JW Marriott Seoul without any hesitation. The reason why we have chosen this property again this year was due to our delightful service experiences that we...

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Helpful?
Thank Daniellee09
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Daniellee09, It was our pleasure to have you and your fiancé again at JW’s Grill! We are very happy to read that you had best dining experience on your anniversary, especially enjoying the personal service offered by Hyunseong. I will deliver your feedback to Hyunseong and congratulate him for making such a memorable experience for you. Thank you for...

jinja
Reviewed 1 week ago

Just came from a 5 day stay for an event and I must say that every aspect of the stay was positive. Only let down was that the sauna was not included in the price which was annoying as I like the sauna after a day of work. The staff were all amazing and kind, the location good and easy...

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Helpful?
Thank Tecate_Jinja
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Tecate_Jinja, Thank you very much for staying with us and I hope your event was a successful one. I am very glad to know that you enjoyed our convenient location, large sized room and kind staff service. Thank you for your comments about our wide selection of food. I am happy that we could offer you the best food...

Seattle, Washington
Reviewed 1 week ago

Stayed for three nights - business trip. Received a nice Platinum upgrade to a junior suite, which was very nice. All of the staff are responsive, professional, and kind - from the manager, Mr, Cernia, to front desk's Amie and concierge Julia. But really - all! The lounge is truly excellent - again, all the staff super helpful, and they...

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Helpful?
Thank SeattleWA206
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear SeattleWA206, It was our pleasure to have you with us on your first trip to Seoul and I am happy that we could offer you a suite upgrade. I really appreciate you taking your time to share your experience, which for sure will help many fellow travelers. Thank you for highlighting our staff service, especially recognizing Amie and Julia....

Tel Aviv, Israel
Reviewed 1 week ago

i stayed in this hotel for 10 nights amzing hotel rooms are big and clean, executive lounge with food one of the best i have been spa - like never seen in other hotels. of you come to seoul - no need to look - only JW MARRIOTT SEOUL !

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Helpful?
Thank YaronErel
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear YaronErel, Thank you very much for choosing us and recommending us to fellow travelers on TripAdvisor! I am delighted to know that you enjoyed our room which is one of the biggest in the city and our Executive Lounge. Glad that you find our Spa like no other hotels and hope you had time to explore our Fitness Center...

Vancouver, Canada
Reviewed 1 week ago

Certainly great service, amenities, cleanliness, etc. The club lounge is good for working, but not for food: very standard breakfast, but not even real eggs so can't have scrambled eggs (it's "liquid egg"), no food of substance during they day (some nuts). Rooms are a good size, but very conservative and even a little tired. The big plus of course...

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Helpful?
Thank PacificBlackBird
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear PacificBlackBird, I appreciate your taking time to share your review with us. I am glad that you enjoyed our convenient location, offering a wide variety of shopping, dining and entertainment options under one roof. In regards to your comments on eggs, we would like to inform you that due to Avian Influenza outbreak in the country, we are using...

Seoul, South Korea
Reviewed 2 weeks ago

Having traveled to many countries in the world means I've had an opportunity to experience many different hotels. It is the wonderful staff at the J.W. Marriott Hotel Seoul that make my hotel experience all the more better. Majority of my stays at the hotel is business related, but the guest services staff far exceed my expectations. Bar none! All...

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Helpful?
Thank kimonogroupllc
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear kimonogroupllc, Thank you very much for taking your time to share your review. I really appreciate your great compliments on our staff service and the fact that you consider us your dear friends. I am truly happy that the experience you had far exceeded our expectations. Thank you for mentioning Kelly Hong which is truly rewarding. I will also...

Reviewed 2 weeks ago via mobile

We stay here often for meetings and conferences where the staff always go out of their way to help us. Especially Kelly Hong; contact her if you need help with anything about the hotel or things to do in Seoul. The EFL and the staff are awesome. The best JW by far.

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Helpful?
Thank Vy P
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Vy P, Thank you very much for your patronage! I am happy to read your great review about our staff service and thank you for mentioning Kelly Hong which is a delightful recognition for all her efforts. I will make sure to deliver your words and express my gratitude to Kelly and the Executive Lounge team for their outstanding...

Reviewed 2 weeks ago

Always exceptional service from the Executive Lounge team! They take care of us when we come to visit and really are the most friendly and accommodating hotel I've stayed at. Our team even gets holiday cards from them! Restaurants are great, happy hour and breakfast at the Lounge on the 30th floor is superb. It's always our home away from...

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Helpful?
Thank Brandon L
JW_Seoul, General Manager at JW Marriott Hotel Seoul, responded to this review

Dear Brandon L, We are very happy to be your favorite Marriott hotel! Thank you for sharing a great review. I am glad that you are enjoying our Executive Lounge and I really appreciate your encouraging comments about the team. I will make sure to deliver your words and express my gratitude for their exceptional service provided including the holiday...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
JW's Grill
JW's Grill
Cuisines: Steakhouse, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Set your sights on unparalleled luxury here at the JW Marriott Hotel Seoul. With a perfect location in Central City, an extensive multi-purpose complex, we provide the backdrop for truly memorable visits. Gorgeous rooms and suites are filled with luxury perks - from high-speed Internet access and flat-screen TVs to marble bathrooms and plush bedding. Many showcase terrific views of the Seoul city skyline or the river. Start your morning with a workout in our three-floor gym, or a dip in the indoor pool. Our hotel also offers a luxury spa, so you can pamper yourself during your visit. Delicious on-site dining options include a steakhouse and an Italian restaurant, as well as a Japanese eatery with a sushi bar. Those hosting events in Seoul will be thrilled with our flexible venues, which offer natural light and audiovisual facilities. And thanks to our convenient location, you're just steps away from shopping at Shinsegae Department Store, Famille Street, and much more. Visit us at the JW Marriott Hotel Seoul! ... more   less 

Additional Information about JW Marriott Hotel Seoul

Address: 176, Sinbanpo-ro, Seocho-gu, Seoul 06546, South Korea
Region: South Korea > Seoul
Price Range: ₹ 16,688 - ₹ 23,168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Seoul 5*
Number of rooms: 497
Reservation Options:
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Also Known As:
Jw Marriott Seoul
Marriott Hotel Seoul
Marriott Seoul
Seoul Marriott
Hotel Style:
#5 Business Hotel in Seoul
#7 Spa Hotel in Seoul
#10 Family Hotel in Seoul
#12 Luxury Hotel in Seoul
#27 Romantic Hotel in Seoul
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Seoul staff and other travellers.
19 questions
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Questions? Get answers from JW Marriott Hotel Seoul staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“each room is a great room. the odd numbers have better view”
 of 5 bubbles YaronErel, 19 Mar 2017 | Read review
“River view is always a nice touch. Never had a bad room.”
 of 5 bubbles brandonl340, 13 Mar 2017 | Read review
“Pick a nice high room for a better view!”
 of 5 bubbles JakeS959, 8 Mar 2017 | Read review
“recommend executive floor with breakfast and evening drinks included”
 of 5 bubbles 119richl, 4 Jan 2017 | Read review
“higher floor seems to have the better amenities”
 of 5 bubbles michaelwB4923EJ, 30 Dec 2016 | Read review
5 of 5