Good: Rooms are fine, bed is nice, location is good. Bad: Expensive Confusing floor/reception/entrance system. Charger in room didn’t work. Cannot reduce heat in room. Restaurant staff extremely inflexible and rude. Breakfast is until 1030 and we walked in at 1002. The guy just kept chatting on the phone so I approached him at 1005. We were refused service because apparently last entrance is 1000. It was actually scribbled in tiny letters in pen on our breakfast ticket that 1000 was last entrance, but I think any other place in the world would have ‘bent the rules’ for the sake of 2 minutes and customer service. Or at least be polite about it. Brutal.
Perfect location near many sightseeing spots and next to Insadong Alley. Stylishly furnished and clean rooms with everything you need. Only Korean Breakfast. After we had left the country, the parcel we had sent home from the nearby post office was returned: Staff picked it up for us, repacked and resent it - wow!
I stayed at this hotel for 7 nights. The location of the hotel is like a 45 minute taxi drive from the Incheon Airport but possibly shorter/longer by the Airport train. It is almost dead centre of all of the popular attractions and also next to several subway stations which makes getting around Seoul very convenient and simple. My room had a amazing view of the Jogyesa Temple and was pleasantly big and comfortable. The staff and service was up to notch and made my stay at the hotel all the best! This is a ideal hotel for anyone's first time in South Korea and willing to spend quite a bit of money. The ONLY negative and reason why I haven't given this hotel a 5 star, is the breakfast. Now for anyone who is expecting a full range of options for breakfast, unfortunately this hotel only does traditional Korean breakfast. The is a restaurant connected to the hotel that is a short walk away and you are given a option of 4 Korean styled breakfast to have. While I enjoyed the dishes and like the idea of having a Korean breakfast, I wish there were more options to choose from or at least allow others who aren't as keen as me to have English or general breakfast meals such as your cereal, bacon, toast etc. Overall it was a pleasant stay and I would defiantly come here again. I only hope/wish the hotel would open up more options for breakfast. P.S. There is also a wonderful rooftop bar that you should defiantly try out!…
unfortunately my wife caught Covid and had to isolate in the hotel. Mr Lim showed great compassion and understanding in looking after her. the hotel itself is in a great location and is very nice with lovely toilets. however, the hotel is not particularly memorable and more should be done done to bring out the character of the city. breakfasts were not great.
We stayed for five nights in a suite. The location is the best part; everything else was sub-par. The hotel is definitely not four stars. I would put it in the three star category. I’ll explain why- 1. Staff: though cordial, they don’t exhibit courtesy or service expected of a four star hotel. They don’t offer help with luggage or take their time to explain their amenities thoroughly. The front desk is tiny, tucked into a small corner on the reception floor (5th). Underwhelming overall. By the way, they required that they make photocopies of all passports beyond the primary guest, including that of a minor. That felt too invasive. 2. Amenities: tiny (not very clean or ventilated) gym. Ice/water dispenser on select floors. There’s a restaurant on the fifth floor that is currently not in operation. My reservation included daily breakfast- you’ll have to walk out to the mall section of the hotel to a partnered restaurant that serves Korean breakfast. Had I known this prior, I wouldn’t have paid extra. I don’t recommend it since there are plenty of restaurants/ cafes nearby 3. Overall cleanliness: below average. All the dark, wooden furniture and TV wall have hand prints. The comforter and pillow don’t look to be thoroughly cleaned. Tattered, ripped fitted sheet was visible in plain view. The housekeepers will ring the door even when you have turned on do not disturb, if they feel that cleaning is due. By the way, check out the benches with beige cushions opposite from the reception. All of them have big stains. The overall condition and management of the hotel were very underwhelming. I wouldn’t go back.…
I stayed at Nine Tree Premier Hotel Insadong for four nights. The hotel is connected to a shopping mall and right smack in the middle of the Insadong main street, so the location was quite convenient as a base for travelling around Seoul (nearest subway/metro station is Anguk, just a few minutes away), picking up things at convenience store(s) and shopping for souvenirs around the street. I think it may be a fairly new development - I don't recall seeing it when I had previously visited Seoul, pre-covid times. It's a short walking distance from Gyeongbokgung Palace and Jogyesa Temple. Ssamziegil right across the street is a must visit, and aside from shopping crafts, I believe it runs some workshops which I unfortunately had little time to explore more on. There are also a lot of museums in the area. There are plenty of food options in the area, including vegan restaurant Osegyehyang, vegan cafe Maru and halal restaurant Nirvana Halal Indian Kitchen. You MUST check out the many traditional teahouses ("chatjib") in the area. The hotel has a coin laundry facility including microwave oven (Godsend), business center, as well as a stored luggage area (will need to pay additional fees). The downside is that the shopping mall is only around 50-70% occupied, so it has nothing much going on there. There is also no swimming pool. I found the room acceptable. The size is pretty much a hotel standard, and pretty clean. I felt that the general upkeep was a bit lacking, I could see paint on handles peeling off. There are amenities such as toothbrushes etc. though I must point out that I have been to many hotels and Nine Tree Insadong is the first hotel I've stayed at that does not have a comb amongst its amenities. I'm not sure if it's this specific branch, or Nine Tree branding in particular. The other hotels in Seoul have combs. Communicating in English is no problem. I have not tried other languages. If I were to stay at Insadong, I would stay at the hotel again.…
Nine Tree is really nine/10 for location, bed comfort and service. Modern and chic hotel with loads of cafes, restaurants and accessible to nearby subway (Jongno-3ga & Anguk Station). I love the bed so much , it was so comfortable wished I can stay under the comforter whole day but I have to wake up to see the sights of nearby Palaces and Hanok Village which are just stones throw away from the hotel. Insadong, the pedestrian street is just outside the hotel which is extremely convenient. The only setback we had was the unpredictable air-condition temperature. I woke up sweaty at night due to the weird temp settings. It can be chilly cold and uncomfortable warm out of sudden. The bathroom is rather small and without a single hook to hand my clothes. There are few of my not-so-nice experience in nine tree. Did I mention the free usages of lounge that served free coffee where I conducted few online meetings while vacationing in Seoul. Definitely will return to Nine Tree!…
A friendly, clean and safe hotel in Insadong. Low priced for long(er)-stay’s. Large room with Temple view. Spectacular location. Helpful, professional staff. Load’s of local restaurants. Hiking is only 5 minute walk, in three different directions.
Nine Trees Premier Hotel, just opened, great hotel, superb location for visiting the palaces, art galleries galore. The rooms are a decent size, the bed is very comfortable, it's all very high tech. We will stay here again.
I stayed in the hotel few days ago. It was so nice, clean, and wonderful. There was a nice view in the room and the good foods around the hotel. So convenient because of the location. I believe you would like the hotel, and the services too of course. I definitely recommend it and can't wait to visit again!
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