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Location, facilities and rooms are great. Kids loved the pool and beach. Restaurant food was really good but it took an hour and a half for our meals to come and there were only 2 other guests in the restaurant. We were travelling in a...More
1 Thank sugarbooger77
Response from Thomas T, General Manager at Holiday Inn Resort VanuatuResponded 24 April 2014
Good Afternoon Sugarbooger77
Thank you for the review.
Sounds like overall you enjoyed your stay with us and the time in Vanuatu. I have certainly taken your points on-board regarding our food and beverage service and apologise for the delays you experienced. Certainly not the...More
Can not rave enough about this amazing place. Professional, immaculate with amazing facilities and staff. Two pools, catamarans, entertainment awesome for families or couples. loved it and look forward to going back.More
2 Thank DD0wns
Response from Thomas T, General Manager at Holiday Inn Resort VanuatuResponded 19 April 2014
Good Afternoon DDowns
Thank you for the stunning review and photos.
Great to hear you had a real break and got to enjoy all the resort has to offer.
We look forward to welcoming you back to Vanuatu for another awesome stay in the near...More
For a relaxing holiday this is what I wanted and got. The accommodation and flights were a package and I was very happy with that. The hotel was clean and staff friendly. In comparison to Fiji I prefer Fiji Plantation Island. Vanuatu is probably not...More
2 Thank Svennnic
Response from Thomas T, General Manager at Holiday Inn Resort VanuatuResponded 18 March 2014
Good Afternoon Svennnic
Thank you for the review.
Great to hear that you had a nice relaxing trip. We have about 13+ options for kids meals and we always encourage our little guests to request something that may not be on the menu. All our...More
We went to the holiday inn for a quick weekend getaway. Has to be one of the best experiences we had as a family. Nice and quiet. Brilliant surroundings. Wonderful staff. The kids club was totally exemplary. Overall loved the resort and will return. Kudos...More
1 Thank pkanwar
Response from Thomas T, General Manager at Holiday Inn Resort VanuatuResponded 17 March 2014
Good Afternoon pkanwar
Thank you for your 'perfect' review.
Great to have you over the weekend and with Vanuatu only 2-3 hours away from Australia and New Zealand makes it a easy and short trip.
Look forward to welcoming you all back soon.
We arrived early hours of the morning to find we had been upgraded to a pool view room as we had already lost a day! .There was no bed for our daughter & it took them 1 hour to find one & make up the...More
1 Thank Donna C
Response from IHGCare, Guest Relations Manager at Holiday Inn Resort VanuatuResponded 31 March 2014
Dear Donna C,
Thank you for taking the time to express your thoughts and concerns. I sincerely regret that this visit was a disappointment on several aspects particularly with the level of service received and if the room you were given was a disappointment. Your...More
Response from Manisha S | Reviewed this property |
From memory it was 35$ per adults kids eat free..also u can order kid meals at room service they r free too.. pay for the adult...buffet breakfast was included in my room.. check their specials online...