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Gateway Hotel & Apartments

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Gateway Hotel & Apartments
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190 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Wabag, PNG
Reviewed 24 September 2015

We were between flights in POM and were looking for a place to eat breakfast, one of our best choices, we ask the taxi to take us to the hotel. What a friendly and hart warming reception we received at the hotel! Had the best breakfast, service ans food of the best with the Danish out of this world. They...

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Helpful?
Thank theovanghent1
GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear The Ovanghert1, Thank you for choosing to utilise the services and facilities of the Gateway Hotel and Apartments recently. Unlike other hotel properties, we look forward to welcoming all guests and visitors to the property to take advantage of the best we have to offer. We look forward to welcoming you back to the hotel when ever your pass...

London, England
Reviewed 15 September 2015

Loved this hotel, staff very nice & very helpful, good clean rooms, aircon worked, plenty of hot water in bathrooms, wi-fi offered as 1st 24 hours free then charged but I had it free for all my 3 days! Only drawback nothing locally & no shuttle to the various malls & restaurant areas although free airport shuttle provided. Taxis plentiful...

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Helpful?
Thank philter1000
GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear Philter1000, Thanks for choosing to stay recently at the Gateway Hotel and Apartments and providing us with such wonderful feedback regarding the hotel and the services. The airport location has both its advantages and disadvantages, one being that you will need the services of a taxi to visit certain places or areas. The hotel is able to assist with...

Reviewed 13 September 2015 via mobile

If you're looking for something not quite top end, but with all the basics you need then this is a good option. The hotel is secure (very important in Port Moresby), it has a good Internet connection, and the food (while not spectacular) is as good as you need. The staff are professional and courteous.

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Helpful?
Thank Felix M
GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dear Felix, Thank you for taking the time to review your stay at the Gateway Hotel and Apartments. It is great that our investment in upgrading the Wi-Fi services at hotel (Free if you are a guest) is adding value to your experience. We have three new food and beverage outlets to opening in early 2016 with Enzo's Express Takeaway,...

Suva, Fiji
Reviewed 10 September 2015 via mobile

I enjoyed my short stay at the Gateway. When we arrived there was almost an hour wait for our rooms to be ready which wasn't the best thing after a very long trip but the staff were otherwise friendly and helpful. Rooms were clean and spacious with iron board, iron and safe which you don't always get in the Pacific....

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Helpful?
Thank DancingWave
GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Dancing Wave, Thank you for making time to complete a hotel review of the Gateway Hotel and Apartments on Trip Advisor more recently. Dancing Wave, while the hotel runs at such high occupancies such as it did in September it can be very difficult for management to have room s checked out and prepared for early arrivals. Where ever possible...

Gold Coast, Australia
Reviewed 1 September 2015

Just spent 3 days in PNG staying at the Gateway Port Moresby .Only a 5 minute drive from the airport .Modern good size rooms pool .Manager Noah and his staff were very helpful .It is ideal for the family or someone wanting to have functions / conferences .Would reccomend this hotel .

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Helpful?
Thank jd19602015
GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Good afternoon jd19602015, Thank you for completing a Trip Advisor review recently on the Gateway Hotel and Apartment in in Port Moresby. Noah the Hotel's Guest Relations Manager provides excellent services, I have ensured that this feedback was passed onto him and he was most grateful and proud that someone had taken the time to mention his services. JD, we...

Geelong, Australia
Reviewed 8 August 2015 via mobile

A beautiful place with friendly and accommodating staff. I had to change my flights so didn't end up staying here but had breakfast while I waited for my plane. The duty manager was very helpful and nothing was too much trouble. I had my extra baggage stored here without any trouble which was dropped off by my previous hotel. The...

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1Thank jang2310
GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Jang2310, Thank you for taking the opportunity to utilise the Gateway Hotel and Apartments facilities during you visit to Port Moresby in August and I am extremely happy that your experience during your visit to the hotel exceeded your expectations. I do hope that in future should you be travelling through Port Moresby that you have time to visit the...

Townsville, Australia
Reviewed 20 June 2015

Right near the airport, this hotel offers a lot of convenience. It also offers good service, good food, and well appointed rooms. Everything was clean and quite well maintained by PoM standards. Restaurant served decent food and there is a bar next door.

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1Thank Hartz2014
GatewayPOM, General Manager at Gateway Hotel & Apartments, responded to this review

Hartz2014, Thank you for choosing to stay with us at the Gateway Hotel and Apartments during your visit to Port Moresby in July. your positive feedback have been most appreciated and I can assure you we have used this feedback in staff training sessions to highlight the impact that our level of guest service has to our guests. We are...

Minneapolis, MN
Reviewed 8 June 2015

We were booked here entering and leaving PNG via Trans Nuigini Tours. The Gateway is just minutes away from the airport and reported to be located in one of the safest areas in Port Moresby. The staff is pleasant and accommodating. Rooms were adequate, although noisy on the side near the highway. Huge, gorgeous pool was the highlight for me...

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1Thank Case_USA
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear Case_USA, Thank you for taking the time to share feedback about your recent stays with us at the Gateway Hotel & Apartments. Yes, our pool is indeed very popular and a great place to relax. Also our close proximity to the airport is a highlight for many. I was disappointed to hear that you did not find much variety...

Bali, Indonesia
Reviewed 28 May 2015 via mobile

Came for business and stayed a night. Facilities were clean. Room to was adequate and clean bed comfy. Restaurant for dinner was good and stand out for service worthy a mention was Ruth. Breakfast buffet in morning was a good start but ordinary coffee. In all not a bad place to stay so close to airport.

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Helpful?
Thank WayneMoffat1
GatewayPOM, Manager at Gateway Hotel & Apartments, responded to this review

Dear WayneMoffat1, Thank you very much for sharing feedback about your recent stay with us at the Gateway Hotel & Apartments. We are pleased to hear that you enjoyed your stay and I have advised Ruth about your praise of her. She was one happy girl! Thanks also for your comments about the coffee. I have passed this onto our...

Nottingham, United Kingdom
Reviewed 22 May 2015

Stayed on old wing for two transit stop overs ,two different rooms second was room 508 second floor no lift traveling with 30 kgs luggage , room clean and ok but not out standing ,bathroom rubbish , tap on wash basin not turn completely off shower area needs completely retiling ( see photo ) noisey at night left feed back...

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Helpful?
Thank spanners1159

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Due to its proximity to the airport and excellent facilities, the Gateway Hotel is an extremely popular conference venue, particularly for delegates visiting Port Moresby. A short drive and only minutes away from both, the international & domestic terminals in the hotel's free shuttle bus, brings you to its serene ambience surrounded by lush tropical gardens and impeccable service, which provide for a memorable and pleasant stay. All 130 modern rooms, some with Internet access, plus 63 serviced apartments surround a pool which is centrally located. 24-hour Foreign Exchange desk is located at Reception. The Wild Orchid Restaurant serves some of the finest International cuisine in Port Moresby and features a buffet from a different part of the globe each night. Alternatively, choose one of Enzo's Pizzas in the Rattle 'n' Hum Pizzeria & Bar. ... more   less 

Additional Information about Gateway Hotel & Apartments

Address: Jacksons Parade | (Overlooking Jacksons Airport), Port Moresby 121, Papua New Guinea (Formerly Flag Hotel Gateway)
Region: Papua New Guinea > Papua Region > Port Moresby
Price Range: ₹ 9,723 - ₹ 13,534 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gateway Hotel & Apartments 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Gateway Hotel And Apartments
Quality Inn Port Moresby
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Questions & Answers

Here's what travellers have asked, with answers from Gateway Hotel & Apartments staff and other travellers.
2 questions
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Port Moresby, Papua New Guinea
over a year ago

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Questions? Get answers from Gateway Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try the room in the second floor and adjust the A/C cause it's too warm the room”
ryq2015, 2 Feb 2017 | Read review
“Balcony rooms”
612carolynm, 26 Oct 2016 | Read review
“The cheaper the room, the worse it is likely to be”
Ozday, 17 Oct 2016 | Read review
“Ask for the recently renovated rooms”
ash0572015, 30 Sep 2016 | Read review
“ask for modern part of hotel, rooms slightly bigger, cleaner and more moddern”
rowenaah, 27 Sep 2016 | Read review
5 of 5