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Hotel Estelar Windsor House

253 reviews
#72 of 268 Hotels in Bogota
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Traveller (141)
Room & Suite (129)
Dining (36)
Overview
  • Excellent55%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“business trip”(10 reviews)
“suite hotel”(2 reviews)
“quaint hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (253)Write a Review
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All reviewsbusiness tripsuite hotelquaint hotelparque de ladining tableroom was largegreat hotelfive star hotelsafe areafelt very safenight stayhotel staffenjoyed our staythree nightsshort walkfew blockscomfortable bed
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1 - 5 of 80 reviews
Reviewed 4 weeks ago

This is our second night at Windsor. The six of us from Vancouver, BC, Canada joined a Gate 1 five day tour of Colombia. As always, Gate 1 gives excellent value and service. They put us in this beautiful five star hotel in a nice...More

Thank treavelbug
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 3 weeks ago

Dear guest, We appreciate your comments about your experience in our hotel Our goal is to be excellent in service delivery, kind regards. Ana Ofelia González Ayala

Reviewed 4 weeks ago

Room was dirty, toilet didnt flush properly and water pressure was so bad i could hardly take a shower. Breakfast and dinner was unedible do not eat here. Location was not too bad but not close to the main drag

Thank MAY17USA
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 3 weeks ago

Dear Guest, We appreciate your feedback, as we commented presented apologies for the experience in their last stay, we invite you to use the hotel again and we can assist you whith the service you deserve and that characterizes us. Ana Ofelia González Ayala

Reviewed 12 January 2018

Re: laundry, they DO NOT have laundry in hotel - they send it out, and it is a-la-carte, like dry cleaning, which no one told us. And yes, it cost $150. They pressed my underwear and delivered even T-shirts in plastic bags on hangers. Also...More

Thank Nick B
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 3 weeks ago

Dear Guest, we appreciate for taking your time for suggestions . Really sorry that your stay are filed unwelcome situations. We hope you will be back soon, and assist you with the quality and warmth of service that identifies our Hotel Chain Organization. Ana Ofelia...More

Reviewed 9 December 2017

Hotel was very nice. Staff were very good and location was close to many restaurants. Breakfast is where things lacked. The first morning the scrambled eggs were cold and the toaster wasn't working. The only coffee was from a machine that also made things like...More

Thank Michael L
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 26 December 2017

Dear Guest Kind Regards, We appreciate your feedback, as we commented presented apologies for the experience in their last stay, we invite you to use the hotel again and we can assist you whith the service you deserve and that characterizes us. Ana Ofelia González...More

Reviewed 3 December 2017

Weak water pressure. No hot water. No air conditioning and bedroom windows are locked. Small and slow elevator to the room Weekend midnight noise from neighbor residential apartments. Rooms above the parking garage hearing creepy noise of people waling up and down the staircases all...More

Thank VT94588
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 5 December 2017

Dear Guest; We appreciate your comments about your experience in our hotel, it helps us to improve the quality of our service. I would like to apologize on behalf of the hotel and our team for problems during your stay. Kind regards Ana Ofelia González...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 74 - US$ 127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Bogota
#43 Luxury Hotel in Bogota
#48 Business Hotel in Bogota
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 74 - US$ 127 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Bogota
#43 Luxury Hotel in Bogota
#48 Business Hotel in Bogota
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (141)
Room & Suite (129)
Dining (36)
Amenities (38)
Family and Play Areas (4)
Questions & Answers
Ask a question
Patricia L
21 February 2017|
AnswerShow all 2 answers
Response from Hoteles_Estelar | Property representative |
Mrs. Patricia. Some of our room types have coffee makers. If you wish for your next stay, we will take into account and have them in your room, let us know at the time of your reservation and / or check in at the hotel. We... More
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Patricia L
21 February 2017|
Answer
Response from Hoteles_Estelar | Property representative |
Mrs. Patricia. Some of our room types have coffee makers. If you wish for your next stay, we will take into account and have them in your room, let us know at the time of your reservation and / or check in at the hotel. We... More
0
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Google Translation
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12
Room Tips
"upper floors for sure, ground level not so great."
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"Rooms above the parking garage hearing creepy noise of people waling up and down the staircases all night."
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"The rooms on the ends have more windows, brighter."
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"I think they are all good!"
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