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Hotel Estelar Windsor House

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Traveller (141)
Room & Suite (125)
Dining (31)
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Overview
  • Excellent57%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible1%
Travellers talk about
“business trip”(10 reviews)
“suite hotel”(2 reviews)
“quaint hotel”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (273)
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Traveller rating
27
31
16
6
3
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LanguageEnglish
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27
31
16
6
3
Show reviews that mention
All reviewsbusiness tripsuite hotelquaint hoteldining tableexcellent wificomfortable roomgreat hotelfive star hotelsafe areafelt very saferoom service isnight stayhotel staffenjoyed our staythree nightsshort walkfew blocks
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1 - 5 of 83 reviews
Reviewed 4 weeks ago

I stayed with my group for two days and it was wonderful, the arrival was late and even so the gentleman at the reception greeted us with a smile. The food is excellent and breakfast awosome; All the staff is very attentive, they resolved all...More

Thank baumbrian960
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 3 weeks ago

Dear Guest, Thank you for sharing your experience with us, we are very attentive to your comments, it is important for us to receive your perception of the hotel, we are pleased to know that you enjoyed our services, we hope to be able to...More

Reviewed 12 March 2018 via mobile

Let’s start with the good parts: the staff if friendly and Fernando, the door man, is great and really out to help in any way possible. The rooms are big. At least ours was a complete disaster. Arriving late, the room reeked of old food....More

Thank sbe_000
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 14 March 2018

Dear Guest, receive a cordial greeting, We appreciate your feedback, we understand your annoyance, we offer a thousand apologies for the situation presented with your room, the corrective measures were taken immediately, we hope to receive it again in our hotel and provide the service...More

Reviewed 27 February 2018 via mobile

I stayed in this hotel for four nights and I have to admit that rooms are very spacious and well appointed, however none of them feature heating system, so if you are cold the hotel send you a device to heat your room. Breakfast buffet...More

Thank Daniel C
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 1 March 2018

Dear Guest We appreciate the comments about your experience in our hotel, these help us to improve the quality of our service, we present our sincere apologies. Our goal is to provide an excellent service with the warmth that always identifies us. We hope to...More

Reviewed 21 January 2018

This is our second night at Windsor. The six of us from Vancouver, BC, Canada joined a Gate 1 five day tour of Colombia. As always, Gate 1 gives excellent value and service. They put us in this beautiful five star hotel in a nice...More

Thank treavelbug
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 28 January 2018

Dear guest, We appreciate your comments about your experience in our hotel Our goal is to be excellent in service delivery, kind regards. Ana Ofelia González Ayala

Reviewed 19 January 2018

Room was dirty, toilet didnt flush properly and water pressure was so bad i could hardly take a shower. Breakfast and dinner was unedible do not eat here. Location was not too bad but not close to the main drag

Thank MAY17USA
Response from Hoteles_Estelar, General Manager at Hotel Estelar Windsor HouseResponded 28 January 2018

Dear Guest, We appreciate your feedback, as we commented presented apologies for the experience in their last stay, we invite you to use the hotel again and we can assist you whith the service you deserve and that characterizes us. Ana Ofelia González Ayala

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 57 - US$ 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Bogota
#39 Luxury Hotel in Bogota
#48 Business Hotel in Bogota
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 57 - US$ 107 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Bogota
#39 Luxury Hotel in Bogota
#48 Business Hotel in Bogota
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (141)
Room & Suite (125)
Dining (31)
Amenities (38)
Family and Play Areas (4)
Questions & Answers
Ask a question
Patricia L
21 February 2017|
AnswerShow all 2 answers
Response from Hoteles_Estelar | Property representative |
Mrs. Patricia. Some of our room types have coffee makers. If you wish for your next stay, we will take into account and have them in your room, let us know at the time of your reservation and / or check in at the hotel. We... More
0
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Patricia L
21 February 2017|
Answer
Response from Hoteles_Estelar | Property representative |
Mrs. Patricia. Some of our room types have coffee makers. If you wish for your next stay, we will take into account and have them in your room, let us know at the time of your reservation and / or check in at the hotel. We... More
0
Votes
Google Translation
Room Tips
"upper floors for sure, ground level not so great."
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"Rooms above the parking garage hearing creepy noise of people waling up and down the staircases all night."
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"The rooms on the ends have more windows, brighter."
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"I think they are all good!"
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