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Casa Dann Carlton Hotel & Spa

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located in one of the best districts from the city, just 5 minutes away from the beautiful 93rd St Park and different shopping centers such as Centro 93, Retiro, Atlantis Plaza and Centro Comercial Andino, where you can find exclusive stores, restaurants and banks. The hotel has 326 rooms and special capacity for events up to 2300 people in its 13 meeting rooms. Within the hotel you will find Elixia SPA, the perfect place where you can create your own experience that will renew your strength and your vital energy. Our restaurants Trattoria and Mediterranean are perfect combination of flavors, smells and experiences. The exclusive selection of spirits and martinis can also be enjoyed in our bar “Top 94”. The hotel has an exclusive executive floor, where you can find express check in and check out, private restaurant area, minibar, meeting rooms and personalized service.
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Property amenities
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Meeting Rooms
Bar/Lounge
Spa
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Non-Smoking Hotel
Wheelchair Access
Airport Transportation
Public Wifi
Hot Tub
Multilingual Staff
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Family
Classic
HOTEL CLASS
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Reviews & more
851Reviews
762Photos
13Q+A
54Room tips
Traveller rating
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Nice hotel in a good location. Short car ride to Zona Rosa. Longer to La Candelaria. Nice rooms, great service and breakfast buffet! Would highly recommend to anyone traveling to Bogota! Not much more to say, filling space now because TA requires 200+ characters!
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Response from jpinzon, Gerente at Casa Dann Carlton Hotel & Spa
Responded 2 weeks ago
Respected guest: We are happy to know that I enjoy our facilities and services, we hope to have the opportunity to offer you the best Dann experience again. Jorge E. Pinzón General Manager
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All in all it is a good hotel, service is excellent. One star is missing because the hotel is somehow old. There were some water spills from the roof at many places, even in the lobby. Personnel is always willing to help. Food at the restaurant was ok but nothing out of the world
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Review collected in partnership with this hotel
Response from jpinzon, Gerente at Casa Dann Carlton Hotel & Spa
Responded 4 weeks ago
Dear guest: We appreciate your comments, we apologize for the incidents you mention, we regret that you had to go through such an uncomfortable situation, these failures are already being controlled as it is something completely unusual in our facilities. We hope that this incident does not prevent you from continuing to count on Casa Dann as your ally in accommodation. Thank you Jorge E. Pinzón General Manager
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Can't say a bad thing about the hotel, my stay was perfect. Staff very attentive and willing to meet your expectations. Bar and room service was good. they cater all your needs. Rooms were big and comfortable, no noise, plenty of outlets for all electric gadgets, Congratulations
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Response from jpinzon, Gerente at Casa Dann Carlton Hotel & Spa
Responded 7 Nov 2018
Respected guest: We appreciate your comments, we are pleased to know that we provide the best experience during your stay, it will be a pleasure to visit us again. Thank you Jorge E. Pinzón General Manager
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Great Buffet breakfast included. Only that pays for half of the room!!! Great attentive service and well located. Rooms are good, well cleaned, air conditioning in all of them, and excellent noise cancelation from street. The SPA is excellent!! My go to hotel in Bogota
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Review collected in partnership with this hotel
Response from jpinzon, Gerente at Casa Dann Carlton Hotel & Spa
Responded 22 Oct 2018
Dear guest: We appreciate your comments, we are glad to know that I enjoy the facilities and services we have to provide the best experience. Thank you Jorge E. Pinzón General Manager
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I had an awful experience with the spa service. Booked a massage in advance and in the service day I was informed that there would be a 15 min delay - it is ok, it can happen. But after waiting for 30 minutes, I realized that the therapist was in another appointment - extremely u
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Response from jpinzon, Gerente at Casa Dann Carlton Hotel & Spa
Responded 12 Oct 2018
Respected guest: We offer our sincerest apologies for the inconveniences presented during your service in our Spa, what we discussed with our therapist is completely removed from our quality policies and customer service, are already taking the corrective to this type of situations is not presented again, we appreciate your comments because they help us strengthen our processes. Jorge E. Pinzón P. General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorCasa Dann Carlton Hotel & Spa
The Suite Imperial Familar at the Casa Dann Carlton Hotel & SPA
Professional photo exclusively commissioned by TripAdvisorCasa Dann Carlton Hotel & Spa
The Superior Twin at the Casa Dann Carlton Hotel & SPA
Professional photo exclusively commissioned by TripAdvisorCasa Dann Carlton Hotel & Spa
The Suite Carlton King at the Casa Dann Carlton Hotel & SPA
Professional photo exclusively commissioned by TripAdvisorCasa Dann Carlton Hotel & Spa
The Suite Carlton King at the Casa Dann Carlton Hotel & SPA
Professional photo exclusively commissioned by TripAdvisorCasa Dann Carlton Hotel & Spa
The Suite Carlton Familiar at the Casa Dann Carlton Hotel & SPA
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What is the guest policy for short term visitors ( 2 hours or less) ? Thanks
Respected guest: We inform that within our policies we do not have established a minimum of time for visitors to enter the room, for greater security of all each visitor must be registered and must cover a cost for their income, or if you want for more comfort we offer our areas social as our bars are London bar and bar Top 94, or the lobby area to receive your visit with tranquility.
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Is the restaurant open on Christmas Eve and do you have a special menu?
I would assume so.
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We are coming in December. Are you close to the Zona Rosa and Park 93?
Yes, we are walking distance from Parque 93, about five or five minutes walking
0 votes
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Hola me voy a hospedar en este hotel la primera semana de enero quiero saber si la remodelación del hotel continuará hasta esa fecha y si los niveles de ruido de la construcción son muy altos y disturban la tranquilidad del huésped
Hola: Nuestra remodelacion interna esta finalizando, asi que en Enero ya no tendremos obras dentro del hotel, solamente el mantenimiento normal que hacemos sin generar ruido a nuestros clientes. Las obras externas aun no terminan y normalmente no causan molestias a nuestros huespedes, porque nuestras habitaciones fueron insonorizadas para evitarlo. Les estaremos esperando y felices fiestas
0 votes
Hi I'm planning to stay a week in January will be the renovations completed and can I use the gym, sauna pool?
Yes, our renovation will be ready in January and our swiming pool, sauna and turkish bath wil be working for our guests
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Previous
"The fifth floor is a business floor and is pretty calm with breakfast available there itself with lesser options"
"far from the elevator"
"I love the rooms facing 94th street. More peaceful"
"Rooms are too dark and old fashioned. Mattresses are too soft and uncomfortable."
"Away from the function centre"
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PRICE RANGE
US$ 74 - US$ 119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa dann carlton hotel and spacasa dann carlton bogota
LOCATION
ColombiaBogota
NUMBER OF ROOMS
326
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