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Casa Dann Carlton Hotel & SPA

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#46 of 267 Hotels in Bogota
Certificate of Excellence
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1 room 2 adults 0 children
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Casa Dann Carlton Hotel & SPA
Casa Dann Carlton Hotel & SPA
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484 Reviews from our TripAdvisor Community

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Showing 176: English reviews
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Port of Spain, Trinidad
Reviewed 1 week ago

The room was Clean and comfortable. Housekeeping was excellent. Excellent Conference Facility. the meals were Sumptuous. The Hotel staff were very Pleasant, healpfull and accommodating. Location was great.

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Helpful?
Thank dibeena2017
Amsterdam, The Netherlands
Reviewed 1 week ago

A traditional, well-appointed, full-service hotel in a busy part of Bogota where the adjacent streets have been under repair for years. The service is pleasantly old-school and most of the employees are well-trained, professional and immaculately polite. The rooms and hallways are dated, however, as evidenced by signs of wear and tear and the unavoidable repair works in full public...

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Helpful?
Thank 124pilot
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: Thank you so much for your positive comments about our staff, services and rooms. We appreciate for allowing us to know your opinion about your stay at the hotel. We are attentive to every point you described before in order to work and improve as yet what we have done, always thinking about the satisfaction of our guests....

Reviewed 1 week ago via mobile

Hotel is far away from downtown. 25mn from the Historic Center by taxi or transport. 20mn by feet from Zona Rosa. The hotel district is well secured. Embassies and high standing residences area. The hotel is composed by 2 buildings. The older one's got spacious but vintage rooms (carpeted floor, bathroom sink broken, incomprehensible and unusable air conditioning system...) the...

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Helpful?
Thank Jerome H
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Thank you so much for appreciating our hotel location and specially our renovated area. We will consider your important observation in order to keep improving, offering and guaranteing you a better next stay. We hope to receive you soon. Jorge Pinzon Manager

Jacksonville
Reviewed 2 weeks ago

The trip was a surprise for my girlfriend, today fiance, the staff of the hotel where very understanding and help me a lot with the surprise. There were some renovation but nothing mayor. Security was a plus.

Review collected in partnership with this hotel
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Helpful?
Thank Room450
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Its our pleasure to receive your valuable comments and opinions. We feel happy to know that your stay in our hotel was a nice experience. Jorge Pinzon Manager

Fort Lauderdale, Florida
Reviewed 2 weeks ago

My stay at the Casa Dann hotel was very pleasant. The hotel staff really made an effort by going above and beyond when providing service. I would certainly recommend this hotel for either business travelers or vacationers as the spa services are exceptionally up to par and quite affordable.

Review collected in partnership with this hotel
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Helpful?
Thank Tanya M
jpinzon, Propietario at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: Its our pleasure to receive your valuable comments and opinions and that's why, every day we work in order to offer you and all our guests an excellent service. Jorge Pinzon Manager

Bogota, Colombia
Reviewed 2 weeks ago via mobile

Terrible falls short. Staff doesn't speak english at all, but replies "yes" to everything. Requested a quiet room and got one right by the elevator. Next day changed. They had an event with very loud music since very early morning. The vent in the washroom burnt. Another change. Although we are staying 4 more nights we decided to change hotels....

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Helpful?
Thank Ana M
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear Guest: Thank you for taking the time to let us know the details of your stay. We will review our internal process in order to offer you, in your next stay, an experience in accordance with your expectations. Thank you again Jorge Pinzon Manager

Port of Spain, Trinidad and Tobago
Reviewed 3 weeks ago

Housekeeping was super good. I really appreciated their kindness, the focus on details and friendliness. The breakfasts were also really good and I loved the fruit salads - world class. I spent most of my time in the conference rooms of our business meetings, so I didn't see the spa, gym etc. Room 464

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Helpful?
Thank pauldr360
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Thank you for your kind comments, we are very pleased to know that your stay in our hotel was a pleasant experience. We hope to see you very soon again. Jorge Pinzon Manager

Columbus, Ohio
Reviewed 3 weeks ago

This hotel is one of the best hotels that I every stayed in. The rooms are wonderful, the staff is great and the pool and spa area is excellent... Great Location and you can get to anywhere in Bogata in less then 20 minutes from site.... B'fest has a wide selction of chocies

Review collected in partnership with this hotel
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Helpful?
Thank jbuzby_871135
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

We feel absolutely happy of knowing that your stay in Bogotá was an excellent and amazing experience and also that we could satisfy all your requests. We will share your important comments with our staff. We hope to receive you soon again. Jorge Pinzon Manager

Paris, France
Reviewed 3 weeks ago

The hotel is very nice and you will have a very good stay there. Roof restaurant/ swimming pool Sauna etc etc.... Everybody is super helpfull and nice. I would have given 5 stars if a bottle of water was free in the room. I asked at the reception after my checked in, they told me that there isn't and that...

Review collected in partnership with this hotel
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Helpful?
Thank skuss60
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

It is our pleasure to know how your stay in our hotel was and also that our service and location was enjoyable, different and amazing for you. Thank you for your comment and suggestion mentioned, we will work on it to keep improving. We hope to receive you again. Jorge Pinzon Manager

Rio de Janeiro, RJ
Reviewed 4 weeks ago

Was a good experince, the Casa Dann Carlton hotel is so well located, the rooms are large and confortables, but i think that the staff was the best part of my stay. The food were so good and the fruits amazing.

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Helpful?
Thank Luciano J
jpinzon, Gerente at Casa Dann Carlton Hotel & SPA, responded to this review

Dear guest Thank you so much for your positive comments and valuing our services. We are pleased to know that we meet your expectations. Jorge Pinzon Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
We are conveniently located with different types of rooms and services of a hotel, we have an excellent SPA, located on the seventh floor of the building, a long stay apartment tower , some equipped with kitchen, an executive floor with excellent personaliced service, some beautiful suites with spacious rooms and many facilities. Our hotel is known for having very large rooms and our recent refurbishment makes them look even more spacious and modern. We have two barroom, one on the first floor and one more modern on the 8th floor with sushi bar. Our breakfast and internet access are free for all our guests. We also have 16 meeting rooms of different sizes to cater your events from 10 to 1,000 attendees. ... more   less 

Additional Information about Casa Dann Carlton Hotel & SPA

Address: Calle 93a No. 19-44, Bogota 110221, Colombia
Region: Colombia > Bogota
Price Range: ₹ 5,830 - ₹ 8,778 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Dann Carlton Hotel & SPA 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
Casa Dann Carlton Hotel And Spa
Casa Dann Carlton Bogota
Hotel Style:
#19 Spa Hotel in Bogota
#26 Luxury Hotel in Bogota
#49 Romantic Hotel in Bogota
#53 Business Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Casa Dann Carlton Hotel & SPA staff and other travellers.
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Questions? Get answers from Casa Dann Carlton Hotel & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive floor comes with separate business center, meeting rooms and a small lounge with refreshments.”
 of 5 bubbles 124pilot, 13 Mar 2017 | Read review
“Try to get a room on the Executive Floor as it has its own private lounge area and butler services!”
 of 5 bubbles 809tanyam, 8 Mar 2017 | Read review
“Windows that open - a relief from AC”
 of 5 bubbles teya462, 15 Feb 2017 | Read review
“I guess the higher floor have better views.”
 of 5 bubbles AdrianaH500, 12 Jan 2017 | Read review
“Ask for a room facing the entrance its a bit more quiet as the other side faces the expressway”
 of 5 bubbles Deepsapphyr, 18 Oct 2016 | Read review
5 of 5