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NH Collection Bogota Hacienda Royal

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#3 of 268 Hotels in Bogota
Certificate of Excellence
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NH Collection Bogota Hacienda Royal
NH Collection Bogota Hacienda Royal
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358 Reviews from our TripAdvisor Community

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Showing 156: English reviews
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Montreal, Canada
Reviewed 1 week ago

I stayed at the NH Hacienda Royal Hotel in Bogota for 4 nights In March/April 2017 while I was there on business. It was not my first stay with them and I did not regret going a second time. The hotel is somewhat smaller than the other ones in that area and it is in a quiet neighbourhood. The staff...

Review collected in partnership with NH Hotels
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Helpful?
Thank samuellQ8137LR
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It was a pleasure to have you at our Hotel. Thank you for your kind words and taking the time to write them. We work very hard to bring our guests the best experience so they can feel as at home. As you mentioned we are very fortunate to be in a place like this, surrounded by so...

Palm Harbor, Florida
Reviewed 2 weeks ago

I have absolutely no complaints!! Friendly staff, clean rooms, great breakfast! The hotel is also located in a nice neighborhood and I would not hesitate to stay here again! The hotel even drove us in their vehicle when we asked for a taxi.

Review collected in partnership with NH Hotels
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Helpful?
Thank The_fotobug
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest Thank you so much for letting us know about your experience at the new NH collection Royal Hacienda. We are very happy you enjoyed your stay! It will be a pleasure having you back as our guest. Hope to see you soon. We will be pleased to help you with anything you could need. Thanks again for taking...

Sao Jose Dos Campos, SP
Reviewed 3 weeks ago

The cook who makes your omelet or scrambled eggs is superb! The atmosphere is great, food is excelent and the hotel was renovated recently, Hotel is close to 2 shopping malls, well located. Price is not so good, comparing to equivalent in other countries, but great choice.

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Helpful?
1Thank Rodolfo C
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. Rodolfo It is very gratifying for us to receive your kind comments. Thank you for taking the time to review our property. We are very fortuned to be in a place like this, surrounded by so many nice places as malls, parks, and restaurants. About our breakfast, we offer a variety of healthy and high quality options. We´ve...

Chicago, Illinois
Reviewed 4 weeks ago

The Hacienda Royal is a very nice, small hotel with all the amenities you need to have a great stay. It is perfectly located in the location of Usaquen. It is near everything you need, including a shopping mall. You can walk to restaurants, shops and transportation. The staff is very polite and helpful. If you are going even for...

Review collected in partnership with NH Hotels
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Helpful?
Thank David M
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mr. David M: It was a pleasure to have you at our Hotel. Thank you for your kind words and taking the time to write them. We are privileged with our location and as you described it, we have access to the best restaurants, shopping mall, parks and more, at a very short distance. We work very hard so...

Woodbury, Minnesota
Reviewed 14 March 2017

Everything about this hotel is good, but the location makes it GREAT!!!! I loved walking around this neighborhood, full of charming restaurants and shops. Plan your visit so you can be at the outdoor market on Sundays!!!!

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Helpful?
1Thank catherine s
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mrs. Catherine, We are pleased to receive your insight and comments. This helps us improve everyday and motivate our staff on a job well done. We are privileged with our location and as you described it, we have access to the best restaurants, shopping mall, parks, flee market and more, at a very short distance. We' ll be waiting...

Reviewed 13 March 2017 via mobile

The hotel was wonderful. Really comfortable beds. Great shower. The front desk was incredibly helpful. Arranged all of our transportation needs. Make sure you take advantage of the spa. The restaurant was also high quality.

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Helpful?
Thank Jennifer B
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mrs. Jennifer, Thank you so much for taking the time to leave this message about stay in our Hotel NH Collection Royal Hacienda. We are so glad you have been enjoying our services and facilities. We are a family and we work hard to make our guests feel at home. For NH Collection Royal Hacienda it is a real...

New York, New York, United States
Reviewed 11 March 2017

The hotel staff was all very friendly and helpful. We arrived very early, and they allowed us to use the shower and spa facilities. The room was large, clean, and had all the amenities we needed (except for an iron, which you have to request). And the neighborhood is fantastic-- lots of restaurants, and the Sunday street market was lovely.

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Helpful?
Thank Jessica S
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mrs. Jessica S., Thank you so much for your comments! We are extremely happy to know you enjoyed your time at NH Collection Royal Hacienda. We have a lucky location next to Shopping Mall Hacienda Santa Barbara and we are also very close to some of the best restaurants and bars of Usaquen. Our staff is amazing, more than...

Reviewed 6 March 2017

I was in Bogota for an exchange week with a University for my masters. We stayed in this hotel and we were really pleased. Rooms are very comfortable, they include water and a Nespresso machine with three capsules for your stay. Hot water, the sink is separate from the toilet and the shower. Location: It is located in a beautiful...

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Helpful?
Thank GissellRF
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Mrs. Gissell, Thank you so much for taking the time to leave this message about your stay in our Hotel NH Collection Royal Hacienda. It is great knowing you enjoy our location, surroundings, but most of all it is great knowing you enjoy our service. We are privileged with our location. We have access to the best restaurants, shopping...

netherlands
Reviewed 28 February 2017

hotel is situated in a nice neighbourhood of Bogota, safe as well, next to a shoppingcentre, rooms are very spacious, clean and comfy. The restaurant offers great meals at very reasonable prices. staff is very friendly, both a check in, as in restaurant. so a hotel to come back again, and if you are a first time visitor to Bogota,...

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Helpful?
Thank dutchietraveler
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It is very gratifying for us to receive your comments. Thank you for taking the time to write them. This makes us improve and motivates us to reach our goal of being the best. We are privileged with our location and as you described it, we have access to the best restaurants, shopping mall, parks and more, at...

New York City, New York
Reviewed 22 February 2017

I first stayed at the Hacienda Royal Hotel when visiting Bogota for a wedding. Since then, I have returned for work twice and will only stay here when visiting Bogota. The hotel is cozy, charming, incredible views of the lush mountainside. The front desk team has the remarkable ability to make you feel like you are the only guest in...

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Helpful?
Thank ahappytraveler1234
Katherine V, Director de Relaciones con Clientes at NH Collection Bogota Hacienda Royal, responded to this review

Dear Guest, It is always a pleasure to have you at our Hotel. Thank you for your kind words and taking the time to write them. The Hotel is, as you said, in a privileged location with many comodities and a very nice view from rooms. Also, we are very fortuned to work with our staff, it is really friendly....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
Official Description (provided by the hotel)
Reward yourself with a first-class travel experience – where peaceful views of the mountains that surround Bogotá blend perfectly in a warm and comfortable environment– at the Hacienda Royal Hotel. Overlooking a beautiful park in one of the city’s most prestigious neighborhoods, we offer perfect access to the fashionable Hacienda Santa Bárbara shopping mall and the most popular leisure activities, gourmet restaurants and tourism attractions in Bogotá. Enjoy the superior service and hospitality of a staff dedicated to personalizing its approach to you. Take pleasure in refined hotel services such as a modern gym and fitness spa. Relax with cocktails at the stylish Dominique’s restaurant or have a great dinner at your convenience with our 24-hour room service. Reserve one of our newly redesigned rooms and suites and discover Bogotá by staying at one of the most preferred hotels in the city: the Hacienda Royal Hotel. ... more   less 

Additional Information about NH Collection Bogota Hacienda Royal

Address: Calle 114 No 6 - 02, Bogota, Colombia
Region: Colombia > Bogota
Price Range: ₹ 5,268 - ₹ 12,207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Collection Bogota Hacienda Royal 3.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hacienda Royal Bogota
Hotel Style:
#2 Spa Hotel in Bogota
#5 Family Hotel in Bogota
#9 Business Hotel in Bogota
#14 Romantic Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Bogota Hacienda Royal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room facing the mountains.”
L7740TVcatherines, 14 Mar 2017 | Read review
“corner suites are large and sunny”
831MARIAA, 18 Feb 2017 | Read review
“The rooms facing east gives you morning sun and a beautiful view of the mountains.”
Jkvarn, 3 Jan 2017 | Read review
“Get a mountain view”
Zetat0urs, 8 Dec 2016 | Read review
“We enjoyed our room with the mountain view.”
700stanleym, 10 Oct 2016 | Read review
5 of 5