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True 5 star hotel with outstanding service, great location, very cosy and clean rooms. The personal is here for you, should you need anything. The hotel has a very cute roof terrace with pretty view of BogotaMore
Response from Diana M, Director de Relaciones con Clientes at NH Collection Bogota Andino RoyalResponded 5 days ago
It is so nice of you what you just said about the hotel, it really makes us happy! Thank you also for taking the time to do it.
Our only purpose is to make all our guests feel at home, and it's great...More
The rooms and the setting were lovely. Very good service and friendly attention and the food was very nice. I had some friends over and we had a great time.
I'll definitely stay there again! Thank you.More
Response from Diana M, Director de Relaciones con Clientes at NH Collection Bogota Andino RoyalResponded 22 September 2017
We really appreciate your review about your experience with us!
We are so glad to hear that you enjoyed your accommodations and our service. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed...More
I had higher expectations from this hotel. The staff was very courteous but at this price range it needs work. The rooms were very clean and the staff attentive, however, the gym and terrace are not well maintained and the fitness equipment looks old and...More
Thank Louis J
Response from Diana M, Director de Relaciones con Clientes at NH Collection Bogota Andino RoyalResponded 20 September 2017
Dear Louis J
Thank you for taking the time to review your experience at the hotel. We really appreciate your opinion and definetely help us to improve and keep working to minimize those issues that you mentioned.
I am sorry that you did not have...More
I generally trust NH hotels, nevertheless this time I felt betrayed by a couple of important details:
1) no courtesy water in the bedroom + price bottle of Evian (13 USD) as you can see in the picture!!!!
2) persistent smell of cooking (some kind...More
Response from Diana M, Director de Relaciones con Clientes at NH Collection Bogota Andino RoyalResponded 6 September 2017
Dear Mr. Precali
First of all we would like to thank you for taking the time to let us know how did you feel in the hotel.
I am really dissapointed to hear that we did not fullfil your expectations at all and we apologize...More
Absuletly no . There is no water to drink in the room . They don't have curtsey to talk to the customer-- listen to their griviences even when the customer is a frequent visitor for last 3 to 4 years.More
Thank Rajendra S
Response from Diana M, Director de Relaciones con Clientes at NH Collection Bogota Andino RoyalResponded 4 September 2017
Good Afternoon Mr. Sanchetti
Firstly, I would like to thank you for taking the time to review your recent stay with us, we really appreciate it, and it's only through feedback we have the opportunity to improve our service.
I understand an apology will not...More
US$ 98 - US$ 197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#32 Family Hotel in Bogota
#41 Business Hotel in Bogota
#44 Romantic Hotel in Bogota
Non-Smoking Rooms ,
Number of rooms
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