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All reviewszona rosagreat hotelrestaurants and shoppingt zoneconcierge stafffitness roomclub colombiawalking distanceandino mallroom servicethe general managergreat areawell located hotelexcellent locationspent nightsfour seasonsjunior suite
All of the staff (Reception, Concierge, Doorman, and Restaurant) was excellent with making sure that my stay went smoothly, arranging excursions, and answering any questions. They were super helpful and went out of their way, even when it was 6 am and needed assistance in...More
Thank L Y
Response from SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria RegiaResponded 21 December 2017
It was a pleasure to have you at Sofitel Bogotá Victoria Regia. Thank you for taking a few moments to leave this message. It encourages us to keep on working hard!
Our n°1 priority is to provide to our guests luxury experiences and...More
The pros: Very nice staff; The location is excellent; nice breakfast. Cons: The bed is way too soft, to the point where you have to sleep in the middle - I felt like I was falling out of the bed. Twice I had to have...More
Response from SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria RegiaResponded 15 December 2017
We want to thank you for your comments, we feel very happy to see that you enjoyed most of our services.
Your opinion is very important to us, we take it very seriously and we will make the appropriate improvements, we always strive...More
Located in the Zona Rosa which is filled with restaurants, boutiques and good shopping malls, and more importantly located in what is considered a safe area, we thoroughly enjoyed our 4 nights. The staff were more than accommodating and we most appreciated the excellent help...More
1 Thank Scottie799
Response from SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria RegiaResponded 18 December 2017
We feel very honored for the lovely words you used to describe our services. It is very rewarding to see that you enjoyed that much your stay with us.
Our Concierge team and all our ambassadors feel very happy with your comment and...More
After being wowed by the Sofitel in Rio this one was a bit disappointing.
As a Platinum member I've stayed at quite a few Sofitels, and this one has the same levels of excellence in the furnishings and comfort. However, the service is a bit...More
Response from SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria RegiaResponded 4 December 2017
We sincerely apologize for the impression you had during your stay with us. We do recognize and value your LeClub status and we appreciate your loyalty with our brand.
Thank you so much for let us know your comments, we would love to...More
This used to be one of my favorite hotels ever. I hadn't been back in about five years, and I was a little disappointed. Some of the great things that I love about the hotel haven't changed: great location, impeccable service, an amazing bed and...More
1 Thank RAG19
Response from SOFITELBOGOTA, General Manager at Sofitel Bogota Victoria RegiaResponded 1 December 2017
We sincerely regret the impression you had during your stay, your comments are really important to us.
Right know we are about to start a restyling process at the restaurant, lobby and frontage, we would love to have other opportunity to welcome you...More