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Hotel Santa Barbara Real

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#158 of 268 Hotels in Bogota
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1 room 2 adults 0 children
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Hotel Santa Barbara Real
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174 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Santa Barbara Real
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Showing 33: English reviews
Barranquilla, Colombia
Reviewed 8 April 2014

the restaurant looks like an old kitchen, the food is really poor, the bar is like a domestic bar with poor drinks selection and for example whisky was served in plastic glass.... the rooms are about 16 square meters, the bathroom is really small, your knees hit the wall when you sit on the toilet it is next to 7...

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Helpful?
Thank Sergio J
Servibooking, Director de Relaciones con Clientes at Hotel Santa Barbara Real, responded to this review
Google Translation

Siempre agradeceremos los comentarios bien intencionados de nuestros huéspedes, y serán para nuestra construcción y crecimiento. Gracias por compartirlos CUSTOMER...

Los Angeles, California
Reviewed 26 March 2014

This is a very well located hotel, not just the location near malls and restaurants but the hotel it self is very nice. The customer service is very good and all my needs were met by the staff, I am a very happy customer and will continue to stay here in the near future!!

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Helpful?
Thank London F
Servibooking, Director de Relaciones con Clientes at Hotel Santa Barbara Real, responded to this review
Google Translation

Valoramos mucho que se tome el tiempo de recomendarnos a los demás viajeros, y nuestras puertas estarán abiertas siempre cuando...

Reviewed 27 January 2014 via mobile

This is cool for a night max. Thin walls, pretentious front desk and no food walkable nearby. There area is safe area for sure, but there's nothing to do. The rooms are like caves, as they skimp on the bulb wattage, giving off just enough light to not stub your toe.

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Helpful?
Thank DenverCorey
Barranquilla, Colombia
Reviewed 12 August 2013

It's a very bad place with a very bad sense of "customer service", they don't even know the meaning of the phrase. Four stars????? NO WAY!!!!!! Not even two. Breakfast was scrambled eggs, two types of sliced bread and some fruit...that was it...ah, and some reheated food from the day before which they called "calentao", which literally translates into "reheated"....

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Helpful?
1Thank Diego C
New York City
Reviewed 5 August 2013

Let's begin by saying that the front desk staff knows very little English, later we found out that there is a fee that you have to pay for AFTER you made your reservation online because you did your reservation online (re-read if it doesn't make sense) It didn't make sense to me either. The room had the smallest windows I...

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Helpful?
Thank LauraKath
Medellín, Colombia
Reviewed 31 July 2013

I spent a night on a business trip about 16 months ago and thought the place was good back-a-days. Well, I now have to say it's not as good any more. It used to be a "great potential" place and it turned into a "you get what you pay for" type of place. So why didn't I like it this...

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Helpful?
Thank ColombiaJuanSe
Santa Marta, Colombia
Reviewed 16 June 2013

Unless you have an unlimited budget, there are three things we look for in a Hotel: Clean, Comfortable and Affordable. Some say two out of three isn't bad but if your on a business trip, you need to get a good night's sleep and for my wife and I, the Hotel Santa Barbara fell way short in the comfort department....

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Helpful?
Thank Bob H
Vancouver, Canada
Reviewed 8 June 2013

I'm not picky but I'm not going back to this hotel. the check in took about half an hour, I was in a rush for a meeting with wrinkle clothes and no body could help. Checking out was as slow and painful as checking in. Clean place, nice washroom, quiet and comfy bed but seriously no iron?

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Helpful?
Thank 13buyi13
jcamilog, General Manager at Hotel Santa Barbara Real, responded to this review

Dear Guest 13buyi13 Thank you for taking the time and leave this important feedback. First of all let me apologize for any inconvenience you may have during your stay at our hotel. I want to let you know that thanks you your feedback we are changing the check-in/out process in order to make it faster and less traumatic for our...

Reviewed 9 May 2013

Nice boutique hotel, gret location and the service is good. They have taxis always at the front door. Breakfast can be limited in options but it is nice that it is included in the fare All and all it was a good experience

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Helpful?
Thank Rolandotbs
Ukraine- Egypt- Emirates
Reviewed 20 January 2013

I m very picky client , very hard to please, I was ok with this hotel , let me say all the mistakes : 1. all the rooms can hear each other , if somebody not sleeping next door you can hear it. you can hear all what hjappening outside your window ... but I think its a general mistake...

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Helpful?
Thank travelerNatalia
jcamilog, General Manager at Hotel Santa Barbara Real, responded to this review

Dear Natalia Thank you for staying with us. I appreciate your feedback and our Customer service team is now working in order to solve the inconvenients you've mentioned regarding insulation and sound proofing. Our staff is in constant learning so in name of the Hotel I apologise for any missunderstanding that had may occur. We are trying harder to improve...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Santa Barbara Real Hotel is conveniently located at the beautiful and historic place of Santa Barbara on the north of the city. An outstanding place surrounded by shopping centres, financial centres, hospitals and high-streets. In addition we are just from walking distance to the historic town of Usaquen now full of exclusive restaurants, bars, clubs and shops. ... more   less 

Additional Information about Hotel Santa Barbara Real

Address: Calle 127 No 7 - 89, Bogota, Colombia
Region: Colombia > Bogota > Usaquén
Price Range: ₹ 2,352 - ₹ 3,428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Santa Barbara Real 3.5*
Number of rooms: 48
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Hotel Style:
#8 Green Hotel in Bogota
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santa Barbara Real staff and other travellers.
2 questions
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Questions? Get answers from Hotel Santa Barbara Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Location.”
 of 5 bubbles vancuverita, 26 Nov 2016 | Read review
“higher floors are less likely to suffer traffic noise”
 of 5 bubbles JonDC123, 4 Sep 2014 | Read review
“Ask for a room on the top floors. Less noisy.”
 of 5 bubbles YildaR_13, 11 Jun 2014 | Read review
“If you have a claustrophobia problem, let them know, some rooms have very small windows.”
 of 5 bubbles LauraKath, 5 Aug 2013 | Read review
“Confirm the size of the Bed! "Matrimonial" is not what you would expect. Maybe bring your own pillows?”
 of 5 bubbles BobH68, 16 Jun 2013 | Read review
5 of 5