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Sheraton Abu Dhabi Hotel & Resort

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#47 of 130 Hotels in Abu Dhabi
Certificate of Excellence
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Sheraton Abu Dhabi Hotel & Resort
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1,405 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Abu Dhabi Hotel & Resort
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Showing 1,017: English reviews
New York City, New York
Reviewed 17 December 2014

I stay in this hotel because the Sheraton brand. The room is okay but the configuration is weird. The desk faces a blank wall. And the couch seats are underneath the TV so the only way to watch TV is seating on the bed. The breakfast buffet offers quite good choice with sufficient variety and high quality. However the wait...

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Helpful?
2Thank Henry C
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Henry C, Thank you for taking the time to review and comment on your recent stay with us in Abu Dhabi! I am obviously also a little bit disappointed that we did not manage to meet or exceed your expectations. It is always important for us to read about your loyalty to the Sheraton brand and do our best...

Cheshire UK
Reviewed 13 December 2014

This was our first stay at this Sheraton and We found the staff very friendly and helpful, one member of staff was very helpful and really put herself out to accomadate you and this was Veronica Abringe the V.I.P club lounge supervisor. We booked to stay for 15 days in an exceutive suite, after two nights We found that We...

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Helpful?
Thank sandramcc
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Sandra, Many thanks for your kind comments about our hotel. I certainly appreciate you taking the time to share your feedback and point out one of our Associates “Veronica” for doing an outstanding job; you may rest assured that I have shared your feedback with her personally. It was your first stay and I hope it won’t be the...

Brighton, United Kingdom
Reviewed 11 December 2014

The Sheraton Abu Dhabi is a large hotel and resort situated at the east end of the corniche with its own lagoon and small beach area. It feels like it's been somewhat taken over by everything else around it really; the the view out to sea has been rather changed by the erection of some enormous new tower blocks, and...

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Helpful?
1Thank David W
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear David W, Thank you for sharing the feedback on your recent experience with us. I am happy that you enjoyed your time in the hotel during the Formula One Grand Prix. Your kind comments have been well noted and shared with our associates. We are looking forward to receiving you once again in Abu Dhabi very soon. Warm regards,...

London, United Kingdom
Reviewed 7 December 2014

Just got back from 5 days here, hotel was amazing, grounds were well kept & rooms were clean. Special mention has to go to Yusuf on reception, from the moment we checked in we knew if everyone was as helpful & friendly we would have a great stay...and we wasn't wrong.... The staff can't do enough to help you. We...

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Helpful?
Thank Lynton26_03
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I am very happy that you found our facilities and grounds to your liking, and that our team have excelled in providing you with all the services you required during your stay. Your comments about Yusuf and the hotel staff have been acknowledged and shared along with your positive feedback about the food in Flavours and El Sombrero....

Κόρινθος
Reviewed 5 December 2014

Wonderful hotel in the center of Abu Dhabi !!!! Next to it there is Khalidiya Mall and Corniche Road is just few minutes of the hotel....Completely clean and great enviroment ! The only bad think is the Main Restaurant...Service is really low of my expectations ! Otherwise, my vacations in this hotel was really good and I hope to be...

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Helpful?
Thank Tryfonas K
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for sharing your comments on Tripadvisor. Looking at the location description I believe that you may have stayed at the Khalidiya Hotel and not ours which is at the beginning of the Abu Dhabi Corniche. If it is the case, for the sake of ensuring that the Tripadvisor readers do not get inaccurate information, I would...

Pretoria, South Africa
Reviewed 4 December 2014

In the week before the Formula 1 I enjoyed the opportunity to stay at the Sheraton Abu Dhabi. It was a very pleasurable experience indeed. It started off with a very efficient and friendly valet parking and baggage service and a good experience at check in. The hotel was getting very busy for the Grand Prix, but still one experienced...

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Helpful?
Thank Theguyfromfar
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Thank you for sharing the comments on your recent experience with us. Very pleased to hear that you enjoyed your stay and that our associates took good care of you throughout your visit despite the busy F1 period. Your comments about that quality of food at both La Mamma (Italian) and Bravo (Spanish Tapas) have been well noted...

Chester, England, United Kingdom
Reviewed 3 December 2014

I have taken some time to consider this review as my initial plan was to be less than generous with my comments. However, a few weeks later and with a more pragmatic mindset I think I can be fair if not effusive. To be clear, this property is excellent as you would expect any international hotel of this calibre to...

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Helpful?
1Thank Richard B
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Mr. Richard B, I firstly would like to thank you for sharing your feedback with us and for being a loyal Sheraton and Starwood Hotels & Resorts customer. I have checked what may have happened and had difficulties identifying your reservation in our system nor any SPG Platinum guests that were turned away during the F1 period and would...

Dubai, United Arab Emirates
Reviewed 2 December 2014

Stayed here on a fantastic deal for a Club room with 250AED room credit and club room access. The rooms are not really worthy of the 'balcony' title as you can barely stand on the balcony let alone sit out on it. Phoned ahead and asked a gentleman on reception called Taher if we could check in early and upon...

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Helpful?
Thank Alex H
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Alex H, Very pleased to hear that you thoroughly enjoyed your stay with us. Please contact me directly when planning your next visit to Abu Dhabi as I would like to personally handle all arrangements and ensure of your comfort. Thank you for taking the time to share your comments and warm regards, Yves Tarabout Deputy General Manager

The Hague, The Netherlands
Reviewed 29 November 2014

The Sheraton Resort is an expansive complex with ten cafes and eateries of various kinds on the premises, including the highly praised Al Mayass Lebanese-Armenian restaurant (we ate there and it was outstanding). There is also a gift shop, cigar lounge, spa, extensive sports room, two business centers, a large conference venue and a male and female hairdresser in the...

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Helpful?
1Thank Hermes_NL
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, I would like to thank you for taking the time to share with us the comments on your recent experience in our hotel. I was very pleased to read that you enjoyed your time with us and found our facilities to your liking. I have shared your feedback with our associates who take great pride in delivering a...

Massachusetts
Reviewed 29 November 2014

I recently spent several days at this hotel on business. But it was more like business/vacation. The weather was perfect. So everyday sitting by the beautiful pool at perfect water temperature in a mini oasis was wonderful. The room was quiet despite facing a large ugly building under construction. In fact the only down side was the fact that the...

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Helpful?
Thank Abstraction
ManagerSheratonAUH, General Manager at Sheraton Abu Dhabi Hotel & Resort, responded to this review

Dear Guest, Many thanks for your kind review of our hotel. It was a pleasure having you with us and I am happy that you managed to make use of our leisure facilities and enjoyed your visit. The building in front of the hotel is about to be completed and they are presently working on the interior of the structure...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
al Mayass
al Mayass
Cuisines: Lebanese, Mediterranean, Middle Eastern, Armenian, Eastern European
Bravo
Bravo
Cuisines: Mediterranean, European, Spanish
La Mamma
La Mamma
Cuisines: Italian, Pizza, Mediterranean, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Abu Dhabi's shopping and business district, the Sheraton Abu Dhabi Hotel & Resort combines the best of business and leisure. Enjoy our private lagoon and resort on the Arabian gulf or try one of the 11 restaurants and bars to choose from. The Sheraton Abu Dhabi Hotel & Resort has everything needed for a perfect stay. ... more   less 

Additional Information about Sheraton Abu Dhabi Hotel & Resort

Address: Corniche Road | P.O. Box 640, Abu Dhabi 640, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: ₹ 4,910 - ₹ 13,814 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Abu Dhabi Hotel & Resort 5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Sheraton Abu Dhabi Hotel Abu Dhabi
Sheraton Abu Dhabi Hotel And Resort
Abu Dhabi Sheraton
Hotel Style:
#19 On the Beach Hotel in Abu Dhabi
#25 Romantic Hotel in Abu Dhabi
#30 Family Hotel in Abu Dhabi
#34 Business Hotel in Abu Dhabi
#43 Luxury Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Abu Dhabi Hotel & Resort staff and other travellers.
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Questions? Get answers from Sheraton Abu Dhabi Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get access to the club lounge. It's well worth it.”
 of 5 bubbles jdmckay, 18 Mar 2017 | Read review
“Try to be nice at the check in counter and they might upgrade your room to something better.”
 of 5 bubbles omari88, 11 Mar 2017 | Read review
“Take upper floors - from 3rd”
 of 5 bubbles djolec, 7 Mar 2017 | Read review
“Rooms on the back have music until 11pm - 12pm because of outside bar”
 of 5 bubbles Lancashire_Lass55, 6 Mar 2017 | Read review
“ask for a beach view as the city view side is much noisier, also ask for floor 3 or above.”
 of 5 bubbles titteringtonrobin, 21 Feb 2017 | Read review
5 of 5