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Novotel Abu Dhabi Gate

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#34 of 129 Hotels in Abu Dhabi
Certificate of Excellence
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468 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Abu Dhabi Gate
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Showing 398: English reviews
Reviewed 23 September 2016 via mobile

Hotel service is so excellent...Hotel staff are so kind and frequently cleans the area like Mr. SURYA...they are also honest..even important things are scattered in the room they are always intact when you will return.Toiletries are regularly relaced and replenished and regularly cleaned even though it is still clean.Water supply is always available in the roomnand you can also ask...

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Helpful?
Thank Genesis A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Genesis A, It is heartwarming to read the highlights of the genuine and friendly attitude that you have experienced at our hotel. We are very fortunate to have such hardworking and caring people like Mr. Surya working at the hotel where they show a genuine interest for our guests and a passion for their work and we hope your...

Reviewed 23 September 2016

I have been staying in NOVOTEL for almost a month, Its great place with gud atmosphere. Comments on house keeping really fabulous especially House keeper Anand kept my room neat & tidy. Quite jouful throughout my stay. The supervisor Amit was very helpful & making sure everything is perfect in my room.

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Helpful?
Thank Dinesh D
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Dinesh D, We are glad that you have had a pleasant stay with us. It will be my pleasure to convey your comments to Anand and Amit for their excellent service. Positive feedback from our guests always inspires us to provide superb customer service it will be our pleasure to welcome you back again soon. Thanks and warm regards...

Reviewed 23 September 2016 via mobile

Being someone that's lived here since March 2015, I believe that I am quite qualified to give a decent review of the property....I can't stop saying wonderful things about the housekeeping team (Emma and Aye) who clean my room everyday and I've never had any issues or anything come up missing. The management and staff are amazing Nicola, Diala, Rita,...

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Helpful?
Thank DanyII
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear DanyII, "Wow" what a awesome comment that you have made about the experience that you have had during your stay for almost 16 months with us. I am so happy to hear that we have made a atmosphere for you that it was more or less your home away from home. Let me have the opportunity of sharing your...

Dubai, United Arab Emirates
Reviewed 22 September 2016 via mobile

I've been staying here for a year, service was great but started to to fade after a while. Today I called the front desk panicking about a very strong "burning" smell and they took 30 minutes to respond! 30 minutes to respond to a fire! Really!! And the response was sending a maintenance guy! I checked out immediately! Very extremely...

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Helpful?
Thank Buthaina A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Buthaina A, Thank you very much for sharing your views about the stay with us through Tripadvisor. I am extremely sorry about the above incident and from what I have been informed that it had been a cigarette smoke which has been detected and taken action of. Our manager has already spoken to you regarding same and it has...

Abu Dhabi
Reviewed 22 September 2016

We have been staying here at the Ibis/Novotel Hotel for more than a year and we have been overwhelmed by the helpful, considerate and friendly staff. From the Reception, Housekeeping, Belgian Café waiters/waitresses, Lifeguards andValets to the various managers, this is a big thank you to you all. May we highlight our housekeeper Surya who has been so helpful and...

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Helpful?
Thank Brian O
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Brian O, What a pleasure to receive such a great feedback from a guest who has been staying with us Novotel / Ibis for more than a year and still to know that we have been consistent in our overall service. It would be my pleasure to share your big thank you with all the departments but very specially...

Abu Dhabi, United Arab Emirates
Reviewed 20 September 2016

the hotel is very nice with v.good view and good hospitality also , The guy of house keeping are very good specific Ananth ,He is very good housekeeper man .Helpful .and cleaning also it's very good , totaly Ananth is very good housekeeper I did see in this group.

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Helpful?
Thank mfmasry
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Mfmasry, I am pleased that you liked our overall facilities and found our associates to be polite and professional. It will be my pleasure to convey your special thanks to Ananth from housekeeping for his wonderful service and my team and I hope to have the pleasure to welcome you back during your next visit. Thanks and warm regards...

Reviewed 20 September 2016 via mobile

Very spacious near and tidy rooms with round the clock room service and wonderful restaurant. Staff are very friendly and kind. Mr. Bhanu of Horizon restaurant even showed me around after his days work. I highly recommend Novotel and Horizon

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Helpful?
Thank Agricultural of... A
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Agricultural of...A, What a pleasure to receive such a great feedback. We are delighted to hear that we have indeed exceeded your expectations on your stay with us. I have shared your wonderful comments with our team including Mr. Bhanu and we hope your travel brings you back to Abu Dhabi soon. Sincerely, Nicola Hochgruber General Manager

Abu Dhabi, United Arab Emirates
Reviewed 19 September 2016

Myself and a group of friends came to the Novotel to watch a football final. Adrian and his team were excellent. They had everything set up for us. The big screen, reserved area and the food and drink was great too. After the game they had live music which was brilliant as you don't get enough of it in Abu...

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Helpful?
3Thank petesqui1
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Petesqui1, We are happy to hear that you had a good time watching the football finals with us and it was a Hugh success. It would be my pleasure to convey your comments to Adrian and his team for the wonderful atmosphere that they created for the guests with great food and live music. Thank you for highlighting the...

Reviewed 18 September 2016 via mobile

Good cleaning. Make it everyday... santosh cleaned very well my room, removed bad smells on my comfort room. Also Melvin at room service suffices my interest in food and beverage he sees to it that all nice food is given. You guys make it everyday so we will always enjoying our stay.

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1Thank bob achilles r
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Achilles R, Thank you so much for your comments and we are delighted that the rooms were very well cleaned by Santosh from housekeeping and Melvin cared for your favorite food and made your stay enjoyable. I will surely convey your special thanks to the staff and we hope to have you back in our hotel soon. Sincerely, Nicola...

Reviewed 17 September 2016 via mobile

I am staying here since a month, services are good Mr Dinesh from house keeping is really a nice guy.The guys at reception are very cooperative I will advice everyone who will be coming around this location to try at least once

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1Thank Nitin M
ManagementGateHotels, General Manager at Novotel Abu Dhabi Gate, responded to this review

Dear Nitin M, On behalf of the entire team I would like to thank you for staying with us and taking the time to share your experiences with us. We have made notes of your comments about the services of Mr. Dinesh from housekeeping and also the staff from the reception which will be forwarded to the departments and thanking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
The 4-star Novotel Abu Dhabi Gate hotel is ideally located at the end of the creek between Abu Dhabi Gate City and Bain Al Jessrain in Al Maqta area. Novotel Abu Dhabi Gate hotel offers the perfect stay for both business and leisure. ADNEC, Abu Dhabi Airport, Yas Water World, Ferrari World and Yas beach are all only 15-20 minutes from the hotel. Free high speed Wi-Fi is provided in all public areas and rooms Featuring 164 individually decorated modern yet spacious and comfortable superior rooms and 60 one bedroom suites with all kitchen facilities, 24-hour room service, minibar and safety deposit boxes. All rooms have a flat-screen LCD TV with satellite channels for in room entertainment Novotel also offers access to 7 meeting rooms, a 24-hour business center along with many dining experience in Belgian Cafe, Gabbiano Italian restaurant, Aroma cafe and Al Nasseem pool bar which features a hookah lounge and Arabic dining fare in the evenings. Horizon restaurant serves an extensive buffet breakfast with oriental specialties, and international buffet lunch and an Indian evening dinner buffet is offered with a wide variety of dishes from our Indian chefs. For the young ones there is a children's play area along with children's swimming pool and a temperature controlled outdoor swimming pool. At In Balance we have Sauna, Jacuzzi, Moroccan bath, Steam room and Spa services to relax and revitalize. ... more   less 

Additional Information about Novotel Abu Dhabi Gate

Address: 34 St, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Price Range: ₹ 6,602 - ₹ 27,498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Abu Dhabi Gate 4*
Number of rooms: 224
Reservation Options:
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Hotel Style:
#20 Spa Hotel in Abu Dhabi
#33 Luxury Hotel in Abu Dhabi
#38 Family Hotel in Abu Dhabi
#40 Romantic Hotel in Abu Dhabi
#44 Business Hotel in Abu Dhabi
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Abu Dhabi Gate staff and other travellers.
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Questions? Get answers from Novotel Abu Dhabi Gate staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Rooms on the back corner over looking the canal are the best view at night.”
 of 5 bubbles d8rkr1, 5 Dec 2016 | Read review
“sea view high floors”
 of 5 bubbles voyager481, 5 Dec 2016 | Read review
“Choose a room next to canal”
 of 5 bubbles Ajnan, 27 Nov 2016 | Read review
“top floor is the very good to view the city”
 of 5 bubbles 399rohitk, 25 Nov 2016 | Read review
“Rooms on North side overlook a waterfront development”
 of 5 bubbles discern2015, 15 Nov 2016 | Read review
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