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About
4.5
#40 of 154 hotels in Abu Dhabi
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Opened in the first quarter 2012, the Sofitel Abu Dhabi Corniche (part of Capital Plaza building) is ideally situated in the heart of the city, close to the seafront and the business and financial center. It enjoys a privileged location on Corniche Road, one of the most prestigious district. The maritime centre Port Zayed, the Souk, famous for its rugs and Dhow Harbour, home to the traditional transport and fishing boats which still take to the waters of the Arabian Gulf, are all a short distance from the hotel. The hotel offers all the services of a world-class French establishment, blending its origins with the best of the Oriental influences: butler service and executive lounge access (Club Millesime) for club rooms and suites, and the famous MyBed concept and Bose wave in all rooms. Each of the rooms offer breathtaking views over city and Arabian Gulf. Additionally, the hotel offers 3 signature restaurants and 3 bars, a pool, a spa and wellness space and 9 meeting rooms. A ballroom can also welcome up to 1000 visitors and therefore host any kind of events.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Ocean View
Harbour View
Languages Spoken
English, French, Russian, Arabic and 10 more
Location
Corniche Road E Capital Plaza Complex, Abu Dhabi United Arab Emirates
Name/address in local language
Sofitel Abu Dhabi Corniche
5,539 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Sofitel Abu Dhabi Corniche is often celebrated for its comfortable rooms boasting splendid views, which, along with its elegant dining and vibrant Jazz & Fizz bar, contribute to the hotel's welcoming atmosphere. Its location earns praise for being close to the Corniche and business areas, though it's not ideal for all destinations.
While the hotel's services and amenities generally receive positive remarks, some guests have called out issues with room cleanliness, maintenance, and service inconsistencies. Travelers' opinions on value are mixed, with some finding the hotel affordable and others questioning the cost given the noted issues.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
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I did not regret choosing Sofitel to celebrate my birthday. :) I actually put a note in my booking that I will be celebrating my birthday with them and it would be greatly appreciated if they’ll help in making it special. Truly enough, upon checking in, Agilles, the receptionist, really made it one of a kind by upgrading our room to sea view, late check out until 4pm and gave us drink vouchers. With that gesture, it already made our stay wonderful. However, they put extra effort by giving a birthday cake and one more free drink voucher for my friend. The housekeeping and maintenance staff are so prompt in doing their jobs as well. The hotel provides sanitation station in each elevator and they really follow protocols with regards to sanitizing the rooms. They didn’t disappoint us with their services. However, amenities and entertainment options could be better by providing bidet in every room and by adding more channels that other nationalities could also watch. Overall, I would like to give two thumbs up to the services that they provide most especially to Agilles by going extra mile in making our stay comfortable. Surely, we will book again next time. ☺️
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Date of stay: September 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Sofitel Abu Dhabi, Other at Sofitel Abu Dhabi Corniche
Responded 16 Sept 2020
Dear Valued Guest, Thank you for your choosing Sofitel Abu Dhabi Corniche to celebrate your birthday and we are glad to hear that we can contribute to make this occasion a memorable experience. We truly appreciate you highlighting all the areas of your experience that made your stay enjoyable. We will definitely share it with the team in particular to Aghiles who made this celebration extra special. We look forward to welcome you back again soon. Best regards, Guest Experience Team
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We stayed for 3 nights HB in february. The checkin was excellent. We arrived at 930 so officially couldnt checkin till 1500 but the staff asked us if we would like to swap breakfast on the last day (we were leaving early and so would have missed it) and have it whilst they tried to get an early room for us. We did this and it worked really well being able to checkin early after breakfast. The room was fine, a little tired if you looked hard and the bath leaked but overall we were happy - the food and excellent customer service made up for the little niggles. The food was awesome, we booked half board which was a great decision. Buffet on Saturday was international, sunday was carvery and monday french. I cannot stress how great the quality of the food was, we are not usually buffet people preferring to eat out but had got a great black friday deal on half baord, so pleased that we did. The jazz rooftop bar has a gret view and happy hour is 5 - 8 pm so a litre of beer and a gin cocktail was around £10 - very good value especially in Abu Dhabi. The hotel is located at the end of the corniche near the cruise ship terminal, too far to walk to the 'posh' end but we had a nice walk on the corniche. There are 2 pools which at this time of year are mostly in the shade. There is no beach that you can walk to but the hotel has a free beach shuttle. We took the hotel's free shuttle to YAS mall and ferrari world which is great value as it's approx 40 mins drive. It's not the 'glitziest' hotel nor the newest but we loved it and would stay there again if we go back to Abu Dhabi
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Date of stay: February 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Sofitel Abu Dhabi, Other at Sofitel Abu Dhabi Corniche
Responded 21 Feb 2020
Bonjour jillL116, We really appreciate you for taking the time to write your experience and we are delighted to know that we were able to contribute to make your stay a remarkable experience. Your compliments are really encouraging us to keep delivering genuine hospitality both in products and services to our guests. As Sofitel hotel, it is our passion that every guest leaves the hotel with a magnifique experience, and reading your review, we are pleased to note that you truly enjoyed your stay with us. Rest assured that your comments will be shared with the team. We will be happy to welcome you back in the future. Kind regards, Ludmilah Samee Guest Experience Manager
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My wife and I stayed here for the F1 Grand Prix. We had a Prestige Suite which was on one of the higher floors with panoramic views over the ocean and along the Corniche. A very well-equipped room with separate living room and a really large luxurious bathroom.
The hotel also provided a free shuttle bus up to the Yas Marina Circuit for the F1 which was very helpful.
I would suggest that whilst more expensive (we paid £365 per night), the Prestige Suites are well worth the money if you're going to spend any time in the room or Club Millesime. We enjoyed the free breakfast in the Club every morning which set us up well for the day. We also took advantage of the early evening free drinks to see the coastline lit up.
Service in the hotel was excellent and the bedroom and communal areas were well appointed and clean. There is also a small shop to buy provisions located near the pool area. This was great to stock up on soft drinks etc without paying the hotel prices.
The pool area was OK. It is on the roof of the main part of the hotel and between the 4 towers of rooms/ flats. There are some chairs/ tables and sun-loungers dotted around. It’s a shame that the area doesn’t get much sun (certainly at the times we used it) as it’s in the shadow of the tower blocks. You also can’t really see out to the coast as there’s a solid wall in the way.
Unfortunately, we weren’t blown away by the Italian restaurant. The pizzas we ordered were very standard and very ‘precise’, seemingly lacking the flare of a creative chef.
5 stars for the hotel and rooms, dropping down to 4 stars with the pool and restaurant.
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Date of stay: November 2019
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Sofitel Abu Dhabi, Other at Sofitel Abu Dhabi Corniche
Responded 8 Mar 2020
Bonjour Memories_Not_Things, We really appreciate you for taking the time to write your experience and we are delighted to know that we were able to contribute to make your stay a remarkable experience. Your compliments are really encouraging us to keep delivering genuine hospitality both in products and services to our guests. As Sofitel hotel, it is our passion that every guest leaves the hotel with a magnifique experience, and reading your review, we are pleased to note that you truly enjoyed your stay with us. Rest assured that your comments will be shared with the team. We hope to have the chance for welcoming you back. Kind regards, Ludmilah Samee Guest Experience Manager
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We stayed here for 1 night as a quick getaway from our usual residence in Dubai. By mistake I booked the right dates but for the totally wrong month (August instead of February). We made the booking through booking.com and it was non-refundable.
At this point we thought we were going to have to cut our losses and either drive back to Dubai or book another night in the hotel and pay even more. Luckily, the staff member that was checking us in was extremely helpful (Saham was his name). He initially said there were no more rooms available but after a quick phone call we were told we could get a similar room to the one we'd booked but it would cost a little extra. We were fine with this outcome and decided to pay the extra and get checked in.
After all the check-in was completed Saham walked round to us and informed us we had been 'double-y upgraded' to an executive suite. We were very happy with this outcome and shortly after we headed to our room. The executive suite was nothing like we'd ever stopped in before with great views out to sea.
We stopped in the hotel for the evening and then checked out around 1.30pm the following day, leaving our luggage at the hotel and headed out to explore Abu Dhabi.
All in all this stay was an extremely pleasant one, we would definitely like to come back.
I would also like to make a special shoutout to Vusi who helped us with our bags and assisted us in getting our car. He was a very nice gentleman and it was a pleasure to deal with him.
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Date of stay: February 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_SofitelAbuDhabi, Guest Relations Manager at Sofitel Abu Dhabi Corniche
Responded 17 Feb 2020
Bonjour bigchickendippers, We really appreciate you for taking the time to write your experience and we are delighted to know that we were able to contribute to make your stay remarkable experience. Your compliments are really encouraging us to keep delivering genuine hospitality both in products and services to our guests. As Sofitel hotel, it is our passion that every guest leaves the hotel with a magnifique experience, and reading your review, we are pleased to note that you truly enjoyed your stay with us. Rest assured that your comments will be shared with the team in particular to Sahan and Vusic, We will be please for welcoming you back. Kind regards, Ludmilah Samee Guest Experience Manager
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Our stay in the hotel was absolutely wonderful and full of satisfaction. The hotel is beautiful and the room with the view to the ocean is perfect for our getaway! We enjoyed the pool a lot and the dining options as well. Best part of our stay is when we feel very welcomed and taken care of during our stay and special mention to Lama and Monica who were superb in terms of guest engagement. Every time we visited the outlet - Parmigiana, they welcomed us with smile and accommodated our request accordingly. They are truly considered a gem in the property who keeps shining and enticing guest to come back more often! Thank you so much guys for making us feel important and special.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Sofitel Abu Dhabi, Other at Sofitel Abu Dhabi Corniche
Responded 25 Oct 2020
Dear Valued Guest, Thank you for your nice feedback and we are truly glad to hear that you enjoyed your staycation with us. The team in particular Lama and Monica will be more than happy to hear about your satisfaction and we will not fail to let them know. We hope to have the pleasure to welcome you back again for another magnifique experience. Best regards, Guest Experience Team
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I usually always give the Sofitel 5 stars and the main reason I stay here is for the great swimming pool but when I got to the pool the lifeguard told me the heater wasn't working and the water was cold so I had to swim in the pool at the back which is very small and not suitable for swimming lengths. This should have been made clear on the website because if I had known, I would have stayed at the Dusit Thani where I often stay too.
I was also disappointed with the selection of food in the Club Millésime lounge for the afternoon tea (chicken tikka and muhammara sandwiches if you could get one as the lounge was packed and orange marmelade instead of traditional strawberry jam with the scones) and in the evening there was really nothing much to eat, just some sliced bread with beetroot muttabal and another snack with fig compote and goat's cheese. A waitress served a single chicken nugget and a mini arancino. There was some cheese and fruit and that was about it. The Club Millésime at the JBR Sofitel and the Dusit Thani club lounge are far superior.
I was however happy to see Norhaina again who is always delightful and made me feel really welcome. I was also happy to see Lou again and he kindly went out of his way to get me some mint lemonade which wasn't available in the lounge.
Check-in took forever, I stood in the queue for 20 minutes until the Front Desk Manager Anna arrived to check me in at the concierge desk which also took ages. It was nice to meet her and speak some Italian. I wasn't happy with the first room which had a strange layout with two armchairs in the entrance facing a wall and nowhere to sit in the bedroom so after another long wait at reception I changed rooms.
Housekeeping was not up to the usual standards, the toilet smelt of urine when I arrived and there were no towels next to the bidet. The Bose sound system was completely useless. I couldn't get any radio stations on it nor connect with Bluetooth. And the menu wasn't working on the TV either.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_SofitelAbuDhabi, Guest Relations Manager at Sofitel Abu Dhabi Corniche
Responded 13 Jan 2020
Bonjour MargaretinParis, On behalf of our Ambassadors at Sofitel Abu Dhabi Corniche, we wish to thank you immensely for taking the time to convey your comments about your experience during your stay with us. We appreciate your feedback as this helps us understand the areas we need to strive for improvement upon. Please allow me to express my deepest apologies for the inconveniences that you experienced and we understand your frustration as we failed to provide you with the degree of service you expected from Sofitel. Please be assured that your observations have been taken on board, a review of the relevant processes has been undertaken and the necessary corrective measures and actions have been implemented to avoid any recurrence of such issues. Once again we truly thank you for your time and feedback. However we will be pleased to share your feedback to Norhaina and Lou, for their engagement towards your request during your stay. We hope that you will give us the opportunity to better serve you in the future. We look forward to welcoming you back to Sofitel Abu Dhabi Corniche. Kind regards, Ludmilah Samee Guest Experience Manager
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Sofitel Abu Dhabi. I stayed in many hotels in AD " Marriott portfolio" and others but this hotel outperformed all the hotels in terms of welcoming , service, cleaning, availability of everything you need in your stay (( you don't want to ask for something beacause everything is ready as it should be )), location, views and the food . i can't talk about the good details beacause it's more , so i'll talk about four good situations only. in the first stay Mr Ahmad help me to finish my reservation , also he upgraded my booking to sea view room from himself ( it's amazing room ) and arrange the room to be ready for me before i reached the hotel around 10:00 morning, thank you Mr Ahmad . other stay everything was amazing ,i can't forget second upgrade to suite and view was spectacular, food at grills was so delicious and on time with genuine smile from the staff. definitely reception team deserve to be awarded, thanks everyone 😍
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Sofitel Abu Dhabi, Other at Sofitel Abu Dhabi Corniche
Responded 7 Feb 2021
Dear Valued Guest, Thank you for your excellent feedback. Giving our guests a magnifique stay is our priority and we are glad that you have noticed our efforts in making sure that our guest leaves with fond memories of the hotel. We will definitely share your feedback with the entire team in particular to Ahmad who is consistent in providing an excellent service. We hope to have the pleasure to welcome you back again for another magnifique experience. Best regards, Guest Experience Team
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This high rise hotel is located in Abu Dhabi. The room I was allocated came with 2 single beds, it was compact and cosy. Hotel generally looked dated and can do with some refurbishment and updating. The bathroom was adequate ,with a bath and shower. There was no shower gel when I checked in so I had to ask them to supply some. I didnt have breakfast so couldn't comment on the quality of the breakfast. Generally not a bad choice for a hotel and location is good with a free shuttle bus to the marina mall.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_SofitelAbuDhabi, Guest Relations Manager at Sofitel Abu Dhabi Corniche
Responded 11 Feb 2020
Bonjour Philiplk, Thank you for sharing you feedback with us, we really appreciate your comments , which have been taken into consideration for continuous improvement. I really apologized for the inconvenience upon your arrival in your room, which has been shared to the concern department for necessary measure to be taken to avoid such problem in the future. We do hope that we will have the opportunity to welcome in the future so that you can enjoy a five star service from start to finish. Kind regards, Ludmilah Samee Guest Experience Manager
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we spent a staycation in the hotel. it was good experience, the room was very good with excellent view, the restaurant is always nice serving delicious food. I really appreciate the efforts of reception staff specially Agailes who was so helpful and friendly. in an excellent hotel like Sofitel, I except room service to be quick and responsive, the same applies to hotel services. when a client asks for something, it is well appreciated to provide him of what he needs (pillows, extra water.....etc). also the glass needs to be cleaned to allow guests enjoy the view. there are no pillows on the sofas which makes it unconvertable. it is good hotel in general. I will visit the restaurant again for sure.
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Date of stay: December 2020
Rooms
Cleanliness
Service
Room Tip:top floor rooms are recommended.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM Sofitel Abu Dhabi, Other at Sofitel Abu Dhabi Corniche
Responded 6 Dec 2020
Dear Mr. Mohamed, We appreciate not only positive comments but also constructive feedback which will help us in the continuous improvement of our products and services. We are glad that you enjoyed majority of your stay with us and rest assured that the rest of your comment has been well noted for further review and necessary improvements. Thank you also for recognizing the great hospitality of Aghiles. We hope to welcome you back again soon. Best regards, Guest Experience Team
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Beautiful rooms with spectacular views of the ocean. If you can get a sea view room it’s well worth it. We had our room on the 34th floor and had access to the lounge also. Was disappointed that on the Accor website it stated kids were allowed with adults but told at the property kids under 12 are not allowed during the evening. Would not have opted for lounge access if we had known.
The staff here were very hit and miss. When we arrived for check in we added if there is an area for check in for platinum member and we got told no you have to wait. Later we saw a sign clearly marked. Not sure if the lady believed I was a platinum member. We found some staff were very friendly to others but not our group. Not sure if this was as we are Indians but found staff not smiling when we approached them. On one occasion our entire group was at breakfast and we wanted to join them. We got told that we couldn’t join them as that area was now closed and we had to sit somewhere else. Luckily a lady came and escorted us to our family.
Lounge at the hotel is very beautiful and the staff also very pleasant. We opted to have breakfast downstairs as the choice was some what limited.
We had 3 rooms all were suites. 2 rooms were identical and 1 wasn’t - this room seem different. It was room number 3405 - I would request avoiding 05 room number if you book a suite. Request 3401. The room I got was huge and very well appointed.
The pool area is nice but it was too cold to swim. Again I found staff more friendly towards other guest. I have stayed in over 6 Sofitel hotels and this one has to be the worse experience. The staff need better training and motivation to treat all guest the same. The property has so much potential.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_SofitelAbuDhabi, Guest Relations Manager at Sofitel Abu Dhabi Corniche
Responded 27 Jan 2020
Bonjour psam010, On behalf of our Ambassadors at Sofitel Abu Dhabi Corniche, we wish to thank you immensely for taking the time to convey your comments about your experience during your stay with us. We appreciate your feedback as this helps us understand the areas we need to strive for improvement upon. Please allow me to express my deepest apologies for the inconveniences that you experienced and we understand your frustration as we failed to provide you with the degree of service you expected from Sofitel. Please be assured that your observations have been taken on board, a review of the relevant processes has been undertaken and the necessary corrective measures and actions have been implemented to avoid any recurrence of such issues. Once again we truly thank you for your time and feedback. We hope that you will give us the opportunity to better serve you in the future. We look forward to welcoming you back to Sofitel Abu Dhabi Corniche. Kind regards, Ludmilah Samee Guest Experience Manager
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Abu Dhabi, United Arab Emirates4 contributions4 helpful votes
Dear Valued Guest,
Thank you for your inquiry. Please be informed that at the moment, our Club Millésime is closed and breakfast is served at our Corniche All Day Dining Restaurant.
Should you require further information and assistance, please do not hesitate to contact the hotel directly.
We will be more than happy to assist you.
Best regards,
Guest Experience Team
Letsitele, South Africa81 contributions61 helpful votes
"Try to stay higher up as there is quite a noisy bar near the front of the hotel. Not sure if it's always there or was just for the Grand Prix Weekend. "
There are more places to choose from in the Abu Dhabi area.
PRICE RANGE
₹14,426 - ₹20,791 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
280
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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