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Cassells Hotel Apartments

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46 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Abu Dhabi, United Arab Emirates
Reviewed 29 November 2015

Centrally located apartment with all the basic requirements available. Comfortable stay for the business personals. Just a good restaurant would all the difference. Easy access to the the local market due the location.

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Helpful?
Thank VinodKishor
Dubai, United Arab Emirates
Reviewed 24 September 2015 via mobile

Me and my friend arrived in cassells around 5am in the morning with a reasonable price in one of their suite at 9th floor. The room is great and spacious.. Tv , fridge and AC are all perfectly working fine.. The bedroom is huge with a nice view from out side. Mattress at pillows are very comfy. But... But..... They...

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3Thank Luisa0825
Warsaw, Poland
Reviewed 2 April 2015

I've been in this hotel for 4 night cause it was the closest hotel to my seminar in Abu Dhabi. the hotel has so far perfect staff, amazing open buffet lunch and dinner plus it has really good location. BUT, this hotel is so far away from luxury in building! really old and smelly rooms. no WIFI internet anywhere (even...

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Thank Misma87
Emirate of Dubai, United Arab Emirates
Reviewed 26 January 2015

I stayed there for the weekend with my friends and the hotel is very good. i'd say that the location is excellent, just a short walk from the WTC where we found a lot of shops. the rooms was very clean and i got an upgrade to a very spacious room.

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1Thank abdu g
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Mr. Abdu G on behalf of Cassells Hotel Apartments management and staff, we would like to thank you for choosing our hotel and we are very glad that you had a good stay with us. we look forward to serve you again at Cassells Hotel Apartments Best regards

Milan, Italy
Reviewed 26 January 2015

Good: location, staff Not so good: it looks worn, prices Bad: rooms not so well kept and with some strange-behavioured appliances - e.g. AC is on/off (no such a thing like a thermostat), expensive and archaic wired internet (do the management know that people carry phones, tablets, ipads?) At the end of the day a fair place to stay if...

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Helpful?
1Thank screengrab
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear screengrab we would like to thank you for choosing our hotel and for your comments which will help us to improve and serve you better in the future. We are pleased to inform you that we are in the process of installing Wifi in the hotel and the hotel will have full renovation this year. we look forward to...

Al Ain, United Arab Emirates
Reviewed 25 January 2015

I paid for the hotel valet parking, when I wake up in the morning my vehicle was parked in the middle of the street with a damage!!. No hotel staff can answer the queries about the incident. No Manager or supervisor on duty to resolve my complaint. No wifi in the room or at least at the public areas! Will...

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1Thank TravellerGMR
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Mr. Ghemar We would like to thank you for choosing our hotel and we apologize for the incident that happened with you and the valet parking staff. we would like to inform you that the valet parking service is free of charge and we investigated the matter and necessary action was taken accordingly. we also would like to inform...

Abu Dhabi, United Arab Emirates
Reviewed 6 January 2015

i stayed with my family here. the staff are good and friendly. this hotel near the shopping malls like the world trade center with 10 minutes walking. not only that there are lots of shopping malls near and also restaurants. it is nice to stay in visiting abu dhabi.

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Helpful?
Thank Maricel868
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Maricel Greetings From Cassells Hotel Apartments we would like to thank you for choosing our hotel and we are glad to hear that you and your family had a good time with us. we look forward to see you again at Cassells Hotel Apartments Best Regards

Abu Dhabi, United Arab Emirates
Reviewed 6 January 2015

this is the third time i stay in The hotel is very good and all the service were excellent , the room very clean with good smell and the coworkers very helpful, and the food Amazing taste , I was looking for tradition food but it wasn't in the buffet , but i found the host asked for help and...

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Helpful?
Thank abdulhay e
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir On behalf of Cassells Hotel Apartments management and staff, we would like to thank you for choosing our hotel and for your comment. we look forward to serve you again at Cassells Hotel Apartment Kind Regards

Abu Dhabi, United Arab Emirates
Reviewed 5 January 2015

I was quite surprised by the great ambiance of the room - it really felt cosy and relaxing, just like home. The room was super large and fully equipped with everything you need, whether it was a short stay or a long one. They had a nice gym and sauna. The staff was friendly and helpful. Service was brilliant. The...

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Helpful?
Thank Mo B
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir On behalf of Cassells Hotel Apartments Management and Staff. We would like to Thank you for choosing our hotel and for you Comments. we look forward to serve you again at Cassells Hotel Apartments kind regards

Abu Dhabi, United Arab Emirates
Reviewed 27 December 2014

This hotel has the worst customer service. Worst reception and worst manager! I had an argument with the hotel staff for having visitors in my room. What kind of hotel would not allow any visitors?? They even threatened me that they will call the police??? That there is a fine for having visitors??? They ask my visitors to leave within...

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Thank AmberRainyDays
Khaled D, Manager at Cassells Hotel Apartments, responded to this review

Dear Sir Greetings from Cassells Hotel Apartments We would like to apologize for the inconvenience caused but for the guests safety, we usually don't allow visitors in the rooms. the guests can have visitors in the lobby or restaurant anytime. Best Regards

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Internet
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Cassells Hotel Apartments

Address: Al Markaziyah 1 St | P. O. Box 59949, Abu Dhabi, United Arab Emirates
Region: United Arab Emirates > Emirate of Abu Dhabi > Abu Dhabi
Hotel Class:3.5 star — Cassells Hotel Apartments 3.5*
Number of rooms: 149

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Questions & Answers

Here's what travellers have asked, with answers from Cassells Hotel Apartments staff and other travellers.
1 question
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paris france

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Questions? Get answers from Cassells Hotel Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?