Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Marriott Hotel Downtown, Abu Dhabi is often recognized for its immaculate cleanliness and the welcoming atmosphere that permeates its modern amenities. Nestled in a central location, the hotel offers guests the convenience of exploring the city with ease, while its spacious, well-equipped rooms with impressive views come highly recommended by many travelers.
While opinions on value are mixed, with some concerns over noise and perks, the attentive and professional service, along with the hotel's extensive amenities, consistently garner praise.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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Marriott Downtown Abu Dhabi is no different from other Marriotts elsewhere in the world – very well designed, extremely serviceable, high quality furnitures and fixtures, and well-suited for travelers who mix business and pleasure. And in this specific case, very well-located, being within walking distance from a lot of downtown points of interest.
The rooms are very large – you could probably open six large luggage at the same time and have walking paths left over. The floor-to-ceiling wardrobe cabinetry is very high quality – although the leftmost and rightmost panels have no actual purpose and they don’t open. The mini bar cabinet is similarly well done, with wine glasses and coffee cups at the ready. The work desk sits at the far end, but extends via several drawer cabinets all the way to the window. The headboard wall uses the same wood paneling theme, as does the two night tables. Both night tables were also high quality and had their own electrical outlets which we again appreciated. Actually, the room had a lot of outlets.
The long foyer has a marble floor, like the T&B, but after 4 meters, the nicely designed carpet tales over. The large TV sits above the work desk extension on the opposite side, and a two seater sofa and footstool faces the TV set. There were several English language channels which we appreciated. There is one accent light – a floor standing lamp – which was all-metal modern but without any lampshade so it was too bright for our taste. One wall was all windows – nice – and it had both the sheer and blackout curtains. There were two large modern art frames to break the monotony of the walls.
The T&B was decently large, with a separate tub, shower and toilet stall. The wash basin had a large area for spreading your cosmetic items. They had two sets of bath, hand and face towels, something that should be standard for 5-star hotels but unfortunately not true. The only negative was that there was no door to the shower stall so a lot of water spilled into the common area. All amenities were dispenser type, which we liked.
Breakfast was at the Kuzbara, a cozy place, where the staff are so quick to prepare the tables so they don’t run out. Food was of such great variety – my first time to see Asian noodle soup with good variety of toppings. And the all-Filipino staff were so friendly – Carlo, Rona, etc. They had an egg station and the waiters were quick to serve coffee and juices.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erit Triana, Guest Services / Front Office at Marriott Hotel Downtown, Abu Dhabi
Responded 17 Oct 2024
Dear JGR001, Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA | FRONT OFFICE MANAGER
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The team at Marriott Downtown in Abu Dhabi, from the front desk to the attendants to the wait-staff at their Kazbara breakfast buffet, are exceptionally professional and welcoming. The service is phenomenal, and every person is there to help. Every person asks how you are doing and looks to see how they may be able to assist or serve, and they spare no expense in ensuring that the hotel and elsewhere is clean. Speaking to people like Carlo who helps at the buffet, or seeing the smiles on peoples faces as they help others, it’s evident that the service team enjoys their job and take pride in their professionalism. They provide service to people from across the world with the same standard of hospitality, and are a model of hospitality for others to follow.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â See if you can book to get breakfast included in your room deal.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erit Triana, Guest Services / Front Office at Marriott Hotel Downtown, Abu Dhabi
Responded 5 Oct 2024
Dear Travel17856664357, Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA | FRONT OFFICE MANAGER
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
We recently stayed at the Marriott Downtown Abu Dhabi for the weekend and had a very pleasant experience. From the moment we arrived, the staff were friendly and attentive, making our time there enjoyable. We were upgraded to a spacious Junior Suite, which we truly appreciated. As it was my husband’s birthday, they even prepared a large chocolate cake—a thoughtful touch we’re genuinely grateful for.
Breakfast offered a nice variety, with options from Asian, Indian, Arabic, and continental cuisines, all well-prepared and enjoyable. We also had access to the Club Lounge, where hot food was served, and happy hour from 6-8 PM featured some great drinks from the bartender; the mojitos were particularly enjoyable. The lady in the Club Lounge (sorry, I didn’t catch her name) was especially kind and provided excellent service, adding to our positive experience.
The hotel’s downtown location is central, making it convenient for getting around Abu Dhabi. The checkout process with FD Ayazhan was seamless, making our departure as easy as the rest of our stay. Overall, a comfortable stay with attentive service that made it memorable.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erit Triana, Guest Services / Front Office at Marriott Hotel Downtown, Abu Dhabi
Responded 15 Oct 2024
Dear hd_anastasia, Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA | FRONT OFFICE MANAGER
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I recently hosted a business meeting at Marriott Downtown Abu Dhabi, and I couldn't be more impressed with the service. The meeting room was well-equipped with everything we needed – from high-speed Wi-Fi to AV technology. The staff was attentive, ensuring all our requests were met quickly and efficiently. They even provided coffee and snacks throughout the day, making our meeting experience seamless and productive. Highly recommend Marriott Downtown Abu Dhabi for anyone looking for a professional and hassle-free meeting venue!
Specially thanks to the below persons that really made my life easy!
- Portia Tadrous - everyone MUST connect with her she's really really amazing!!!! You're a KEY EMPLOYEE! - Bineyem (From AV) - i will never forget what he said "I love my job and I love what I'm doing" you deserve a raiseeee! hassle free program with you! - Vishnu and Jent Thur - Customer Service at it's best! Professional people on ground! - Chef! - perfectly prepared, beautifully presented, and full of vibrant ***thank you Portia for the meeting F&B recommendation
Over all satisfaction and world class service!
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Date of stay: November 2024
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erit Triana, Guest Services / Front Office at Marriott Hotel Downtown, Abu Dhabi
Responded 26 Nov 2024
Dear A2ZLeapfrogFZLLC, Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA | FRONT OFFICE MANAGER
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Stayed here for 2 nights while visiting Abu Dhabi. Considering the price in this location compared to near emirates places, recommend to stay here at cheaper price but get better rooms and services. Staying anywhere at Abu Dhabi prettt much the same as most attractions not in one place and spread around the city and need can to go from one place to the other.
The check-in process was great and thanks to Avin & Irene for fast check-in process. As Titanium Elite, I was upgraded to a two bedroom apartment on the Marriott Executive Apartment while keep ability to enjoy the lounge and brrakfast at the Marriott Downtown Abu Dhabi. Thank to Erit. The room was huge and very clean. The view just okay. The service was awesome.The breakfast was awesome and have lots of choices. Much better than JW Marriott Marquis Dubai.
Really recommend to stay here while visiting abu dhabi. Pay less compare to Edition or Conrad but the service was the same or better with free breakfast for platinum or above.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent location, excellent staff and a great pleasure to stay in this hotel!!!! I stayed there for almost 30 days and my stay was extremely pleasant. The location is at the heart of the downtown, very close to Al Wahda mall, so everything was close by. Right from staff at the reception, restaurant, lounge to housekeeping - everyone was so courteous and helpful. Specially want to highlight the housekeeping staff "Smile" who was just amazing. Everyday she was taking care of the room so nicely, that I never had to call housekeeping even once separately. Thanks a lot to all hotel staff for making my stay so enjoyable!!!!
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erit Triana, Guest Services / Front Office at Marriott Hotel Downtown, Abu Dhabi
Responded 6 days ago
Dear Dheerajj2018, Thank you for taking the time to send us your rating. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, ERIT TRIANA | FRONT OFFICE MANAGER
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Great hotel to stay at. Attentive, polite and well-trained staff Good location, clean rooms, comfy mattresses and pillows We loved the breakfast and the variety of fresh food being made there. They serve international cuisines which makes it interesting. Would definitely recommend this hotel.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip:Â Everything is great.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erit Triana, Guest Services / Front Office at Marriott Hotel Downtown, Abu Dhabi
Responded 6 Apr 2024
Dear Escape55210527715, We greatly appreciate your positive feedback, your rating and your decision to stay with us at Marriott Downtown Abu Dhabi. Your satisfaction is our top priority, and we are thrilled to hear that you had an excellent experience during your stay. If you have any specific comments or suggestions you'd like to share with us to make your next stay even more enjoyable, please feel free to reach out. We look forward to welcoming you back in the future and continuing to provide you with exceptional service. If you have any plans for a return visit, please don't hesitate to let us know, and we will be more than happy to assist with your reservations or any special requests you may have. Once again, thank you for choosing Marriott Downtown Abu Dhabi, and we can't wait to have the pleasure of serving you again. Warm regards, ERIT TRIANA | FRONT OFFICE MANAGER
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This hotel is in a very convenient location across from a large shopping mall (including PCR test center) and the bus station (with free buses to Dubai Expo). The entire staff showcased some of the best service we have ever experienced. Melody from the food & beverage team in the Club Lounge is amazing! She is so friendly and hard-working and truly made such a positive impact on our stay. We also want to thank Sandidtya from the breakfast team for her fantastic service. The breakfast buffet is very impressive and extensive. The room (20th floor) had large windows with great views.
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is exceptional!! Service is excellent in all departments...from the Front Desk...through housekeeping creating towel animals and orchids...M Lounge one of the best overall facilities I have seen, Creative and delicious foods, cocktails and all day snacks.
The breakfast buffet is an amazing bargain providing made to order items as well as an international smorgasbord!!
The SPA is a find, great services and very good prices. & the Salon has great personnel and services. One of the best pedi's I have had in a long time.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DEAN MENZIES, General Manager at Marriott Hotel Downtown, Abu Dhabi
Responded 5 Jul 2023
Dear 419WendyF, Thank you for taking the time to send us your rating and your wonderful comments. Happy guests, their ratings, reviews, and comments are always great to receive. We are delighted that you enjoyed your time with us and it will be a pleasure to share your rating and comments with the team. If there is anything that we can do to make your next visit even better, please do let us know. We all hope to welcome you back to Marriott Downtown Abu Dhabi soon. Warm regards, DEAN MENZIES | HOTEL MANAGER
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We enjoyed our time at the Marriott DT Abu Dhabi over the Thanksgiving holiday. We had an opportunity to still celebrate traditionally as the resturant provided Turkey and all the fixings.
We had a small problem with our room and team leader Erit Triana took care of it immediately and generously accommodated us for the inconvenience. The wait staff was very pleasant every morning and Linda specifically would always meet us with smiles.
The hotel is very clean and convenient to many attractions.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DEAN MENZIES, General Manager at Marriott Hotel Downtown, Abu Dhabi
Responded 26 Nov 2023
Dear Nsolomon, Thank you for choosing Marriott Downtown Abu Dhabi for your Thanksgiving holiday and for sharing your experience with us. We appreciate your valuable feedback and the 4 out of 5 rating. We're pleased to hear that you enjoyed the Thanksgiving celebration at our restaurant, complete with a traditional feast. It's heartening to know that despite a small issue with your room, Erit promptly addressed it, and we appreciate your understanding. We're glad that Lidiya and the rest of our wait staff contributed to a pleasant dining experience with their warm smiles each morning. Your compliments about the cleanliness and convenience of our hotel are greatly appreciated. We value your feedback and look forward to the opportunity to welcome you back for another enjoyable stay. Warm regards, DEAN MENZIES | HOTEL MANAGER
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Dubai, United Arab Emirates897 contributions160 helpful votes
Well there are few options need can go for
1. Use the hotel transports, means their limo, this might cost you 200+ it worth the price as you are with your family and you have things.
2. Use the hotel shuttle services if they cover you all the way : Free
3. Hire a Taxi, ask for fix rate and I would estimate 300AED
4. Take Uber, the cost will totally depend on the time and car type.
5. Use public transport from Abu to Dubai, cost within 100AED but with so much hustle moving around with the family and bags.
When we took a taxi from the Dubai airport to the hotel, it took about 1 and a half hours. On the way back, we did bus and metro which took between two to two and a half hours. The taxi is obviously more convenient, but the bus/metro is much cheaper.
"Al Wahda Mall steps away. Plenty of grocery stores and restaurants nearby. Easy public transit if so inclined. The central bus station close for bus to Dubai."
There are more places to choose from in the Abu Dhabi area.
PRICE RANGE
â‚ą9,875 - â‚ą14,120 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of Abu DhabiAbu Dhabi
NUMBER OF ROOMS
315
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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